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Orland Park Tree Removal

Tree service · Blue Island, IL · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%83+48.7Reliability 26%60+15.7Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#107 of 129 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 17%
4.9 ★★★★★ 47 Google reviews · 14 photos
96%five-star reviews
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Jun 2025latest review

Orland Park Tree Removal at a glance

Customers report fair pricing, prompt responses, and thorough cleanup following tree removal and stump grinding services. Recurring themes include professional communication, punctuality, and careful handling of storm-damaged or large trees. However, two low-star reviews indicate a pattern of incomplete jobs where the crew failed to return to finish quoted work or did not show up for scheduled appointments.

  • Google rating: 4.9 out of 5 from 47 reviews (96% five-star).
  • Reviews on this page: 47 Google reviews (34 with written comments).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: June 23, 2025.
  • Service: Tree Removal Service serving Blue Island, Illinois.

Data from Google, last updated November 10, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

Satisfaction83Reliability60Craft & service98Value100Momentum–Replies to reviews–Satisfaction: 83 (median 94)Reliability: 60 (median 94)Craft & service: 98 (median 98)Value: 100 (median 100)
Orland Park Tree RemovalTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orland Park Tree Removal: 83/100 on this factor. Category median: 94.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orland Park Tree Removal: 60/100 on this factor. Category median: 94.B
60
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orland Park Tree Removal: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orland Park Tree Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
–

Bar = this company · dark tick = category median.

Star ratings

47 Google reviews we collected

  • 5 stars4596%
  • 4 stars00%
  • 3 stars00%
  • 2 stars12%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 34 written reviews

  • Praise7199%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Price & value1622%
  • Staff & attitude1521%
  • Would recommend1419%
  • Quality & results1217%
  • Speed & response1115%
  • Communication23%
  • Honesty & trust23%

What customers talk about

We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Pricing is very fair and they are so down to earth and professional.”
  • “From initial contact, they were professional and responsive.”
  • “I would HIGHLY recommend this company for any service they provide and would not hesitate to use them again in the future.”
  • “They did a great job cleaning up and were so personable to deal with.”
  • “I called Orland Park Tree Removal and Robert answered my call immediately.”
  • “The communication was great and they followed through with the itinerary given to us beforehand.”
  • “Nice to know there are still small business out there we can trust and count on - highly recommend”

People customers mention

  • Robert 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Orland Park Tree Removal for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Monique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best - came out on a Saturday evening to help us with an 80 foot tree that fell on our house. Took care of the entire job by Monday morning. Such great people, fair pricing. The only tree service I trust!

Shellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Best tree removal company in the Orland Park area. Pricing is very fair and they are so down to earth and professional. Highly recommend them!

Michele14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Robert couldn't be any nicer and his guys know their stuff! Very reasonable and they get the job done! Great company

Drew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★

The service Orland Tree removal did provide was decent but they didn’t finish the full quoted job and never came back to finish. Frustrating, given the verbal reassurance received but never followed through.

Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a tree down due to storm damage. I called Orland Park Tree Removal and Robert answered my call immediately. He asked for some pictures which I sent and he provided an estimate which was extremely fair in pricing. He came out the next day to take care of the downed tree and cleaned everything up perfectly. I…

Tree removal+ Responsiveness+ Punctuality+ Quality
Regina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot say enough positive things about my experience with Orland Park Tree Removal. From initial contact, they were professional and responsive. We had a tree that came down during high winds and it was in a very precarious position, leaning against another tree right above our fence. The removal crew worked…

Tree removal+ Responsiveness+ Punctuality+ Quality

Photos

Customer reviews

4.9 ★★★★★ 47 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Monique DeZarn4 reviewsTotal number of Google reviews Monique has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best - came out on a Saturday evening to help us with an 80 foot tree that fell on our house. Took care of the entire job by Monday morning. Such great people, fair pricing. The only tree service I trust!

Shellie Rourke2 reviewsTotal number of Google reviews Shellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best tree removal company in the Orland Park area. Pricing is very fair and they are so down to earth and professional. Highly recommend them!

Response from the owner · 2 years ago

Hi Shelllie, Thank you so much for your kind words and recommendation! We're thrilled to hear that you found our service to be professional and our pricing fair. It's wonderful customers like you who make our work so rewarding. If there's anything else we can assist you with or if you have any more feedback, please don't hesitate to reach out. We look forward to serving you again in the future! Have a great day!

Michele Detlefsen14 reviewsTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert couldn't be any nicer and his guys know their stuff! Very reasonable and they get the job done! Great company

Response from the owner · 2 years ago

Hi Michele, thank you for taking the time to leave such a positive review for Orland Park Tree Removal! Our team takes great pride in providing professional and efficient services. We're glad to hear that Robert and his team were a pleasure to work with, and we appreciate your compliments on their expertise. Thank you for choosing us and we look forward to assisting you in the future. Have a great day!

Drew LaHa3 reviewsTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service Orland Tree removal did provide was decent but they didn’t finish the full quoted job and never came back to finish. Frustrating, given the verbal reassurance received but never followed through.

Jon Parent6 reviewsTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a tree down due to storm damage. I called Orland Park Tree Removal and Robert answered my call immediately. He asked for some pictures which I sent and he provided an estimate which was extremely fair in pricing. He came out the next day to take care of the downed tree and cleaned everything up perfectly. I could not be happier with the service and responsiveness provided by Robert and Orland Park Tree Removal. I would HIGHLY recommend this company for any service they provide and would not hesitate to use them again in the future.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Tree removal
Response from the owner · 3 years ago

Thank you for your kind words, Jon, we are very happy to hear that Robert and the rest of our team provided you excellent service. We strive to make sure our clients are taken care of quickly and even better -- perfectly! We pride ourselves in being prompt and responsive for any and all emergency tree removal services. We place safety as a top priority and ensure that all debris is cleaned after the job is completed. We appreciate your trust in us, as well as your recommendation to others. Thank you for choosing Orland Park Tree Removal!

Nicholas Formentini8 reviewsTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work would highly recommend

  • Positive: Professionalism
  • Services: Tree removal
Response from the owner · 3 years ago

Thank you for your kind review, Nicholas! We’re thrilled to hear that you’ve had a great experience with Orland Park Tree Removal. Customer satisfaction is very important to us and it's so rewarding when we receive positive reviews like yours. We look forward to working with you again in the future.

Regina Lappin4 reviewsTotal number of Google reviews Regina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot say enough positive things about my experience with Orland Park Tree Removal. From initial contact, they were professional and responsive. We had a tree that came down during high winds and it was in a very precarious position, leaning against another tree right above our fence. The removal crew worked cautiously and safely to tie and secure the tree and get it down without any damage to the other tree or my fence. They did a great job cleaning up and were so personable to deal with. The pricing was also fair. I would highly recommend Orland Park Tree Removal for any tree services.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism
  • Services: Tree removal
Response from the owner · 3 years ago

Thank you, Regina, for your kind words! We're glad that we could help you during a difficult time and that you were happy with the work we did. It was our pleasure to serve you.

Erion MusajLocal Guide · 2 reviewsTotal number of Google reviews Erion has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Answered request for estimate in a very timely manner. Workers were very polite and did their best job when removing 5 old trees from our backyard.

Response from the owner · 4 years ago

Thank you for choosing Orland Park Tree Removal, Erion. We're glad to hear that you were happy with our timeliness and politeness, as well as our workers' efforts in removing your old trees. We appreciate your business!

Tamara Ditter10 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and quick response ‘ Great customer service . Nice to know there are still small business out there we can trust and count on - highly recommend

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Tree stump removal, Tree removal, Tree stump grinding
Response from the owner · 4 years ago

Thank you for your kind words, Tamara! We're so happy to have been of service and to have earned your trust. It was a pleasure working with you. We appreciate your business!

Amy Prades1 reviewTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So glad I found this company! They removed a tree and some bushes around my yard. Fantastic company to work with.

  • Positive: Responsiveness
  • Services: Tree removal
Response from the owner · 4 years ago

Thank you for choosing Orland Park Tree Removal, Amy. We're glad to hear you were happy with the work we did!

Orland Park Tree Removal on Google Maps →

Business details