Celeste Cruz
Review from Google · view on GoogleFrancisco and his team do an excelent job!!
- Price assessment: Great price
Ortiz Lawn Care and Landscaping
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty53−4.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 16 land clearing servicesPosition by Experts Score among all companies we track in this category. · better than 40%
4.9 ★★★★★ 80 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
68%reviews answered by the owner
Oct 2026latest review
Ortiz Lawn Care and Landscaping at a glance
Customers highlight consistent mowing schedules, responsive communication, and fair pricing for services including landscaping, mulching, and cleanup. Reviewers frequently note the team's punctuality and professional demeanor during both routine maintenance and larger projects. However, a small number of low-star reviews describe instances of missed appointments and unreturned messages, indicating occasional lapses in follow-up despite the overall high satisfaction rating.
- Google rating: 4.9 out of 5 from 80 reviews (95% five-star).
- Reviews on this page: 80 Google reviews (72 with written comments).
- Owner responses: the business replied to 68% of reviews.
- Most recent review: October 27, 2026.
- Service: Land Clearing Service serving Mishawaka, Indiana.
Data from Google, last updated October 27, 2026.
Score profile vs other land clearing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ortiz Lawn Care and Landscaping: 94/100 on this factor. Category median: 94.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ortiz Lawn Care and Landscaping: 92/100 on this factor. Category median: 92.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ortiz Lawn Care and Landscaping: 53/100 on this factor. Category median: 78.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ortiz Lawn Care and Landscaping: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ortiz Lawn Care and Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ortiz Lawn Care and Landscaping: 68/100 on this factor. Category median: 90.B
68
Bar = this company · dark tick = category median.
Star ratings
80 Google reviews we collected
- 5 stars7695%
- 4 stars23%
- 3 stars00%
- 2 stars00%
- 1 star23%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
- Praise13799%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1152%
- Reasonable1048%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results4029%
- Price & value2820%
- Speed & response2014%
- Would recommend1914%
- Staff & attitude139%
- Communication97%
- Honesty & trust97%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They have been mowing my lawn for the whole year and have been doing a great job!”
“They came right out and gave me a free quote and cut it a couple days later.”
“Quality work, dependable, responsive and affordable.”
“I am totally satisfied and highly recommend, my lawn looks perfect.”
“I spoke directly with Francisco, the owner, and found him to be very professional.”
“Francisco explained everything every step of the way and did an excellent job with his crew!”
“If you’re looking for reliable, high-quality landscaping, I can’t recommend Ortiz Landscaping enough.”
People customers mention
- Francisco 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ortiz Lawn Care and Landscaping for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Emely9 hours ago★★★★★
They have been mowing my lawn for the whole year and have been doing a great job! Always mow on the same day of the week!
Great price
Bobby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Grateful for such great speedy service! They came right out and gave me a free quote and cut it a couple days later. Lawn looks great and my wife is happy!
Reasonable price
Jody10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The team has done spring and fall cleanups and added mulch to landscape beds for several years. Quality work, dependable, responsive and affordable. Francisco and his team have always been great. Highly recommend.
Great price
Freddy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They took care of a pretty big landscaping project I've been wanting to do for Years! they came in did it in two days! Francisco explained everything every step of the way and did an excellent job with his crew! Thanks ortiz!
Dennis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Francisco and his crew did an outstanding job with our landscaping project. Francisco communicated each step of the way and delivered on everything ahead of schedule exceeding our expectations! I will definitely reach out again on future projects.
Great price
Britta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I was recently searching for someone to manage our lawn, and came across Ortiz Landscaping. I spoke directly with Francisco, the owner, and found him to be very professional. He shows up when he says, is communicative, and attentive. And they do a great job. I highly recommend them.
Reasonable price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Yard work | 8 | — |
| Lawn mowing & maintenance | 5 | — |
| Mulching | 5 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 80 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Emely Johnson
Review from Google · view on GoogleThey have been mowing my lawn for the whole year and have been doing a great job! Always mow on the same day of the week!
- Price assessment: Great price
Jashan Singh1 reviewTotal number of Google reviews Jashan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a nice job on my landscaping
Maria Ortiz1 reviewTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat worth ethic
- Price assessment: Great price
Bobby House3 reviewsTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGrateful for such great speedy service! They came right out and gave me a free quote and cut it a couple days later. Lawn looks great and my wife is happy!
- Price assessment: Reasonable price
Doug W6 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood communications, good price, good follow-up.
- Price assessment: Reasonable price
Raman Aulakh1 reviewTotal number of Google reviews Raman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a good job
- Price assessment: Reasonable price
Jody10 reviewsTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe team has done spring and fall cleanups and added mulch to landscape beds for several years. Quality work, dependable, responsive and affordable. Francisco and his team have always been great. Highly recommend.
- Price assessment: Great price
Freddy Flower1 reviewTotal number of Google reviews Freddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey took care of a pretty big landscaping project I've been wanting to do for Years! they came in did it in two days! Francisco explained everything every step of the way and did an excellent job with his crew! Thanks ortiz!
Maria Maria2 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good job
Business details
- Phone: (574) 208-7703
- Website: ortizlawncarein.com
- Service area: Mishawaka, IN