Rauan MarceloLocal Guide · 13 reviewsTotal number of Google reviews Rauan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuito bom
Osceola Speed Tire Shop & Wheels
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#437 of 707 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 38%
4.8 ★★★★★ 544 Google reviews · 24 photos
92%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
24%reviews answered by the owner
Nov 2026latest review
Osceola Speed Tire Shop & Wheels at a glance
Google reviewers rate Osceola Speed Tire Shop & Wheels 4.8 out of 5 based on 544 reviews, with the owner responding to 24 percent of them. Customers frequently praise the staff for professional communication, efficient service, and reasonable pricing for new, used, or repaired tires. However, a recurring criticism involves alignment work, where several low-star reviews describe vehicles pulling to one side, improper balancing, or increased costs for specific vehicle types.
- Google rating: 4.8 out of 5 from 544 reviews (92% five-star).
- Reviews on this page: 544 Google reviews (414 with written comments, 23 with photos).
- Owner responses: the business replied to 24% of reviews.
- Most recent review: November 2, 2026.
- Service: Auto Repair Shop serving Kissimmee, Florida.
Data from Google, last updated November 6, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Osceola Speed Tire Shop & Wheels: 82/100 on this factor. Category median: 87.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Osceola Speed Tire Shop & Wheels: 81/100 on this factor. Category median: 85.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Osceola Speed Tire Shop & Wheels: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Osceola Speed Tire Shop & Wheels: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Osceola Speed Tire Shop & Wheels: 52/100 on this factor. Category median: 57.C
52
Bar = this company · dark tick = category median.
Star ratings
544 Google reviews we collected
- 5 stars50092%
- 4 stars183%
- 3 stars71%
- 2 stars51%
- 1 star143%
Praise vs complaints
Phrases our text analysis found in 414 written reviews
- Praise62698%
- Complaints142%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2077%
- Reasonable519%
- Overpriced14%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Price & value14222%
- Quality & results13321%
- Staff & attitude12319%
- Would recommend9515%
- Speed & response8013%
- Honesty & trust609%
- Communication71%
What customers talk about
We read 414 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service at a great price, always take my truck here for my tire needs”
“The place to go for good used tires, great service, not overpriced, very happy, will be going back for sure”
“Great people, great work everytime and great prices!”
“This is horrible business practice and I will not come back and will stop referring work to them.”
“Jermey and ericka gave great customer service and very helpful”
“It's the only place I trust with my car, I 100% recommend it to anyone 👍🏽”
“Hello I do not recommend this place.”
“Jeremy and Erica were great they got straight to the point and were very professional and were very fast and efficient and friendly.”
“Always a great experience coming you guys very honest friendly gets the job done right my go to shop I’ve been coming here for the past few years high…”
“They damaged my factory Rims & lied to get my money$$”
“The tech was very knowledgeable and explained things to me so I knew what the issue was with my alignment.”
People customers mention
- Pete 13 reviews
- Orlando 7 reviews
- Jose 6 reviews
- Tires 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Osceola Speed Tire Shop & Wheels for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
FERNANDO11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Todo el personal es excelente te brinda la mejor atencion y le he comprado muchas oportunidades
Great price
Donn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jeremy and Erica were great they got straight to the point and were very professional and were very fast and efficient and friendly. Been going here for years def my go to spot
ANAVICTORIA9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Es el único lugar donde confío mi carro, 100% lo recomiendo a cualquier persona 👍🏽
Luis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
No issues with employees, Jeremy was kind and made sure my car was done in an orderly and efficient manner, WOULD SUGGEST!
KB9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Come here for good tire deals used or new they got you 🔥🔥💯customer service is spot on and never had any issues with alignment or wheel installments professionals
Marcio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service, good prices. Very attentive and reliable people Definitely recommend
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 16 | — |
| Wheel alignment | 7 | — |
| Steering & suspension repair | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 544 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Roodly Cherestal3 reviewsTotal number of Google reviews Roodly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing customer service
Zeke R9 reviewsTotal number of Google reviews Zeke has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJermey and ericka gave great customer service and very helpful
Response from the owner · a week ago
Thank you so much for visiting us! We appreciate you!
Madison Lutterloh3 reviewsTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service!
Response from the owner · a week ago
Thank you for your kind words! We appreciate your support!
Silvia Rivera9 reviewsTotal number of Google reviews Silvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBuen trabajo y muy eficiente
- Price assessment: Great price
- Services: Tires
Response from the owner · a week ago
¡Muchas gracias por su reseña y confianza!
FERNANDO BASABE11 reviewsTotal number of Google reviews FERNANDO has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTodo el personal es excelente te brinda la mejor atencion y le he comprado muchas oportunidades
- Price assessment: Great price
Response from the owner · a week ago
¡Muchas gracias por su confianza y preferencia! Nos alegra brindarle siempre la mejor atención. 😊
Juan Baquero10 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent customer service
- Price assessment: Great price
Response from the owner · a week ago
Thank you so much for visiting us! We appreciate you!
Donn Clarke1 reviewTotal number of Google reviews Donn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy and Erica were great they got straight to the point and were very professional and were very fast and efficient and friendly. Been going here for years def my go to spot
Response from the owner · a week ago
Thank you for visiting us and for being such a loyal client.
ANAVICTORIA SANTANA9 reviewsTotal number of Google reviews ANAVICTORIA has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEs el único lugar donde confío mi carro, 100% lo recomiendo a cualquier persona 👍🏽
Response from the owner · a week ago
¡Muchas gracias por su confianza y recomendación! ¡Aquí estamos para servirle! 😊
Jeremiah Saintil3 reviewsTotal number of Google reviews Jeremiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFavorite tire shop
- Price assessment: Great price
- Services: Tires
Response from the owner · a month ago
Jeremiah Thanks for the business!!!! Blessings
Business details
- Address: 516 Osceola Pkwy, Kissimmee, FL 34744
- Phone: (407) 483-7853
- Website: osceolaspeedtires.com
- Service area: Kissimmee, FL