How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty70−3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREOswald Service & Repair
Sugar City, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.8★ from 809 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Oswald Service & Repair for 8 kinds of job.
Oswald Service & Repair for oil change
Clear ✕All 99 Google reviews tagged “Oil change” · showing 20
Tim and the crew inspected my kids car, took care of the repairs and made sure everything was good and ready asap. Definitely would refer them and have my cars worked on there again.
The team always check everything. I will always use them.
They did an amazing job getting my car fixed fast. Customer service was also great
Oswald's customer service is amazing! Luke was very kind and took the time to explain everything they did to help me maintain my vehicle. I am so happy to have found trustworthy mechanics!
I’ve been going to oswald service for years for all my car maintenance needs! I’ve always appreciated their professionalism throughout the whole service process. When my car has had issues, I feel like things are always explained clearly and I’ve never felt like I was being sold something I didn’t need. I’ll never go elsewhere!
Oswald’s always the best five star service rating any day of the week. The most thorough automotive shop. Outstanding service. Thank you Nick and staff for such professionalism and quick turnaround.
The only place I go for any work on my vehicles. They are the best!!!!
As always, they did a super junior job!
Simply put: Oswald has amazing service. I've taken my car in 2 times now and every time every aspect of the experience is top notch. From the way they've set the drop off system, to the way they show you what repairs need to be done. Thank you Nick for taking care of my Mazda!
Very accommodating, quick service.They explained what they found and service performed to remedy.
Went for an oil change and safety inspection. They did great and even cleaned my windows and vacuumed my carpet. Very happy with the service and price.
I am usually very happy with the service, but this time I am not. I came with a small leak in the rack and pinion The part was going to take along time to arrive so I opted to not do the service. They returned my vehicle and I had a big leak. I was able to get it to a different shop who had the part and get it…
Your lobby is inviting and the toy area is nice. Jesse was very friendly and offered me a hot drink which was very welcomed in this cold weather.
They did an awesome job, they found the problem in my brake system that other mechanics didn’t find or wouldn’t find… keep up the good work
I love going to this place. Yah they may be a little bit more pricey. But they are very nice and helpful.
I was in and out fast but not without top notch quality service and the staff was amazing and super friendly. The prices were great for the area and I definitely Highly recommend them
Excellent
Guys were very friendly & professional. Pulled my truck right in and got me out of there in a respectable amount of time. Were also really understanding when i missed my first appt and had to reschedule.
Great place. honest
Excellent experience and long term relationship with this company and they are very honest and their dealings and recommendations. Jessie is a great manager!!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 147 | — |
| Oil change | 98 | — |
| Auto engine diagnostic | 81 | — |
| Brakes | 59 | — |
| Vehicle Inspection | 50 | — |
| Engine repair | 47 | — |
| Wheel alignment | 42 | — |
| Steering & suspension repair | 33 | — |
