How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty70−3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREOswald Service & Repair
Sugar City, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.8★ from 809 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Oswald Service & Repair for 8 kinds of job.
Oswald Service & Repair for transmission
Clear ✕All 29 Google reviews tagged “Transmission” · showing 20
Oswalds is always very quick to get my vehicle in and fixed. I have turned to them several times for quick vehicle scans and advice. They are very accommodating and consistent in helping me learn more about my vehicle and what is actually happening so I know what im paying for. The techs here are very knowledgeable and have earned my trust.
Great place!
Fixed my problem with wireing fast. Great job done and fast
I have used this company for years, started with the original Oswald company in Idaho Falls, then Rexburg branch. I have always been treated professionally, courteously and consistently in my dealings with them. I can trust their work and can trust what they advise for the upkeep of my vehicle.
Awesome service! Went in to get a diag done on a project car im working on and they gave me all the details. They explained exactly what needs to get done and what needs to get replaced. We'll worth it!
They did an amazing job getting my car fixed fast. Customer service was also great
I’ve taken my pickup into Oswald’s multiple times, I had a fuel pump and a CV Axle replaced and was having trouble again with those items and they stood behind a warranty for those parts! Very pleased that they stand behind the work that they do
Tim was awesome kept us in the loop on everything. You guys are a top notch crew
Very helpful in finding the problem with the vehicle.
Oswald’s always the best five star service rating any day of the week. The most thorough automotive shop. Outstanding service. Thank you Nick and staff for such professionalism and quick turnaround.
Honestly, they've been super helpful and honest about their work. If they can't find the issue they will say the can't find the issue. They won't give you some bs about something else that has no relevance.
I came to Oswald because they are the only ones I would trust to put a new transmission in my truck. They did a great job!
I hesitate to share this review as there is a remote chance I am wrong. I will delete it if it can be shown I am wrong. * UPDATE * It appears Oswald's remove my access to past invoices online. That included some of the data mentioned below. I've always been able to reference those before. Luckily, I have…
Fantastic services, crew members went above and beyond to make sure the car was functioning and that I was satisfied with the vehicle. Pleasant staff. Great price.
They are so thorough and kind and they really serviced my car and did an amazing job! Very specific as well at the end and answered all my questions.
These folks are the gold standard for the area, I don't do stealerships, the mechanics are very knowledgeable, customer service is tops, so refreshing to use their service's
Oswalds is a little more expensive than some other places can be but it is worth it for the service you get. They are always so friendly you can tell the company culture is great. They are honest and get work done quick. I really liked the vehicle inspection link they sent me. They are not pushy about services…
The service, pricing and knowledge are fantastic. Jesse and his team are always knowledgeable and helpful!
I was very pleased with the professionalism of the Oswald team in diagnosing and presenting me with the options for solving my car issues. The car was serviced very quickly and I was kept informed during the whole process. I will continue to bring my vehicles here for service and repair.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 147 | — |
| Oil change | 98 | — |
| Auto engine diagnostic | 81 | — |
| Brakes | 59 | — |
| Vehicle Inspection | 50 | — |
| Engine repair | 47 | — |
| Wheel alignment | 42 | — |
| Steering & suspension repair | 33 | — |
