Experts Reviews · Company report
Outback Deck, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Outback Deck, Inc.

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 23 outdoor living services · 4.8★ from 435 Google reviews

Report card

Percentile vs other outdoor living services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outback Deck, Inc. is better than 79% of outdoor living services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outback Deck, Inc. is better than 68% of outdoor living services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outback Deck, Inc. is better than 95% of outdoor living services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outback Deck, Inc. is better than 100% of outdoor living services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outback Deck, Inc. is better than 100% of outdoor living services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Outback Deck, Inc. is better than 47% of outdoor living services.C
47

Reviews for your job

Customers hired Outback Deck, Inc. for 7 kinds of job.

Outback Deck, Inc. for composite decks

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Composite decks”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 16 Google reviews tagged “Composite decks”

MarcoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had a lot of different construction projects done at our house and i can confidently say that Outback deck is hands-down the best company we have worked with. The first time we met with these guys it was super obvious that they are experienced and qualified. They have been incredibly professional and…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
AutoBizBrokersLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our deck turned out EXCELLENT! My wife and I are ecstatic with the results that Outback Deck provided! We chose to replace our dilapidated wooden deck with Timbertech Legacy composite. Mike Griffith was assigned as our Field Leader. He was OUTSTANDING during the entire process and was quick to resolve any concerns…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
ChristineLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We had been putting off replacing our aging deck for a while, but when it finally became apparent that we had to replace it due to structural concerns, we began the dreaded task of gathering quotes for the job, which involved not only replacing our deck and stairs but also replacing the posts supporting the screened…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Professional and polite staff. Detailed proposals for work to be performed with plans and elevations. A few details were missed and not resolved after a couple of visits and several weeks to correct. Otherwise a beautiful deck.

Composite decksDeck installation
MarkLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ralph was very efficient, knowledgeable and affable. Got the job done quickly.

Composite decksDeck installationDeck repair+ Responsiveness+ Punctuality+ Quality
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did what they said they would do. Finished ahead of schedule even. We’re pleased with our deck. I would recommend them.

Composite decksDeck installation+ Responsiveness+ Punctuality+ Quality
Alyssa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Outback! They are wonderful to work with and so kind and pay attention to every little detail.

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
VilishaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Outback Deck Inc. for so many reasons. To name a few, the process was so smooth and efficient. The work was top notch, the speed of completion was astounding and the level of professionalism that I encountered with each member was first class.

Composite decksDeck installationDeck railing repair+ Responsiveness+ Punctuality+ Quality
Ellyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team at Outback Deck was extremely professional, responsive and easy to work with. They moved REALLY fast and the deck looks great. They even replaced the support posts under a part of the deck we weren't redoing, made sure everything was up to code, and took good care of the surrounding yard. Would definitely use them again!

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Lawson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired them to replace the original deck on our home. James was very professional and presented all of our options along with explaining the details of the project. Clay met with us and coordinated the crew. Juan’s attention to detail and his professionalism was greatly appreciated. They were well organized and…

Composite decksDeck replacement+ Quality+ Professionalism
BruceLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Not the cheapest in town but well worth what you get for your money. The quality of workmanship, materials and company support are great. The new porch was engineered and built to code, a company rep came by every day to check on things and the hard working crew was friendly, careful and cleaned up every day…

Composite decksPorch construction+ Responsiveness+ Punctuality+ Quality
Colin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outback Deck was EXCELLENT! Our old deck was in really bad shape when we bought our house. We needed a replacement and WOW! This was the best decision. The sales presentation was very detailed and gave us all the information we needed to make this big decision. The construction project was quick and finished in 4…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outback Decks, Inc. deserves 6 stars! We had to have a deck replaced, thanks to a tree that fell on our house. We found Outback Deck and WOW are we glad we did! This company’s process is well organized, from start to finish. Jvarn was our project manager. He was awesome! He always kept us in the loop with what…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
N1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roughly three years after Outback Deck replaced my deck, several post-lights on the installed rail went bad. I contacted Outback Deck, as I knew they should still be under warranty. The team immediately acknowledged the issue, conducted themselves with utmost professionalism, provided timely communication…

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Professionalism
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outback did an excellent precision job refacing our existing deck. We had a minor problem with the cut of some of the molding between the deck but it was remedied promptly and to our full satisfaction. Problems happen and you know a company is professional when the solve them without issue.

Composite decksDeck replacement+ Responsiveness+ Quality+ Professionalism
Ruth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

More than happy and satisfied with the Outback Deck team!! From Erin who presented the proposal, Kris and Jvarn who managed the project to the construction crew, everyone was so professional, committed, dedicated and actually cared for us as customers. Our old deck was in pretty bad shape due to rotting wood, so we…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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