Experts Reviews · Company report
Outback Deck, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Outback Deck, Inc.

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 23 outdoor living services · 4.8★ from 435 Google reviews

Report card

Percentile vs other outdoor living services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outback Deck, Inc. is better than 79% of outdoor living services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outback Deck, Inc. is better than 68% of outdoor living services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outback Deck, Inc. is better than 95% of outdoor living services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outback Deck, Inc. is better than 100% of outdoor living services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outback Deck, Inc. is better than 100% of outdoor living services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Outback Deck, Inc. is better than 47% of outdoor living services.C
47

Reviews for your job

Customers hired Outback Deck, Inc. for 7 kinds of job.

Outback Deck, Inc. for deck installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 15 Google reviews tagged “Deck installation”

MarcoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had a lot of different construction projects done at our house and i can confidently say that Outback deck is hands-down the best company we have worked with. The first time we met with these guys it was super obvious that they are experienced and qualified. They have been incredibly professional and…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

08/23/2023 The underdecking repair was completed and a top notch job was done. Outback does a great job and has very good craftsmen working for them. 08/04/2023 We had to have our deck repaired due to storm damage. Ralph was sent out to do the job and did it quickly and proficiently

Deck installation+ Responsiveness+ Quality+ Professionalism
jimdeaux4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our patio was destroyed by a tree and we needed professional help to rebuild. We were fortunate to find and employ Outback Deck, Inc. Their staff was quick to help at all times, we always knew how the rebuilding was progressing. Our Project Manager was named Mike and he spent a lot of time here and on the phone…

Deck installationDeck replacement+ Responsiveness+ Quality+ Professionalism
ChristineLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We had been putting off replacing our aging deck for a while, but when it finally became apparent that we had to replace it due to structural concerns, we began the dreaded task of gathering quotes for the job, which involved not only replacing our deck and stairs but also replacing the posts supporting the screened…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Professional and polite staff. Detailed proposals for work to be performed with plans and elevations. A few details were missed and not resolved after a couple of visits and several weeks to correct. Otherwise a beautiful deck.

Composite decksDeck installation
MarkLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ralph was very efficient, knowledgeable and affable. Got the job done quickly.

Composite decksDeck installationDeck repair+ Responsiveness+ Punctuality+ Quality
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did what they said they would do. Finished ahead of schedule even. We’re pleased with our deck. I would recommend them.

Composite decksDeck installation+ Responsiveness+ Punctuality+ Quality
Alyssa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Outback! They are wonderful to work with and so kind and pay attention to every little detail.

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
VilishaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Outback Deck Inc. for so many reasons. To name a few, the process was so smooth and efficient. The work was top notch, the speed of completion was astounding and the level of professionalism that I encountered with each member was first class.

Composite decksDeck installationDeck railing repair+ Responsiveness+ Punctuality+ Quality
Ellyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team at Outback Deck was extremely professional, responsive and easy to work with. They moved REALLY fast and the deck looks great. They even replaced the support posts under a part of the deck we weren't redoing, made sure everything was up to code, and took good care of the surrounding yard. Would definitely use them again!

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Hazel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael, James and their team at Outback Deck were incredible! We had a very poorly built deck that was done by a previous homeowner and during the estimate, we were shown just how unsafe our deck was. When we decided to get our deck rebuilt, we had no hesitation with choosing Outback Deck. They were professional,…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Colin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outback Deck was EXCELLENT! Our old deck was in really bad shape when we bought our house. We needed a replacement and WOW! This was the best decision. The sales presentation was very detailed and gave us all the information we needed to make this big decision. The construction project was quick and finished in 4…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
N1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roughly three years after Outback Deck replaced my deck, several post-lights on the installed rail went bad. I contacted Outback Deck, as I knew they should still be under warranty. The team immediately acknowledged the issue, conducted themselves with utmost professionalism, provided timely communication…

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Professionalism
Ruth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

More than happy and satisfied with the Outback Deck team!! From Erin who presented the proposal, Kris and Jvarn who managed the project to the construction crew, everyone was so professional, committed, dedicated and actually cared for us as customers. Our old deck was in pretty bad shape due to rotting wood, so we…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Kurt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with