Experts Reviews · Company report
Outback Deck, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Outback Deck, Inc.

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 23 outdoor living services · 4.8★ from 435 Google reviews

Report card

Percentile vs other outdoor living services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outback Deck, Inc. is better than 79% of outdoor living services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outback Deck, Inc. is better than 68% of outdoor living services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outback Deck, Inc. is better than 95% of outdoor living services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outback Deck, Inc. is better than 100% of outdoor living services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outback Deck, Inc. is better than 100% of outdoor living services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Outback Deck, Inc. is better than 47% of outdoor living services.C
47

Reviews for your job

Customers hired Outback Deck, Inc. for 7 kinds of job.

Outback Deck, Inc. for deck replacement

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Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 20 Google reviews tagged “Deck replacement”

jimdeaux4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our patio was destroyed by a tree and we needed professional help to rebuild. We were fortunate to find and employ Outback Deck, Inc. Their staff was quick to help at all times, we always knew how the rebuilding was progressing. Our Project Manager was named Mike and he spent a lot of time here and on the phone…

Deck installationDeck replacement+ Responsiveness+ Quality+ Professionalism
AutoBizBrokersLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our deck turned out EXCELLENT! My wife and I are ecstatic with the results that Outback Deck provided! We chose to replace our dilapidated wooden deck with Timbertech Legacy composite. Mike Griffith was assigned as our Field Leader. He was OUTSTANDING during the entire process and was quick to resolve any concerns…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
ChristineLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We had been putting off replacing our aging deck for a while, but when it finally became apparent that we had to replace it due to structural concerns, we began the dreaded task of gathering quotes for the job, which involved not only replacing our deck and stairs but also replacing the posts supporting the screened…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
VilishaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Outback Deck Inc. for so many reasons. To name a few, the process was so smooth and efficient. The work was top notch, the speed of completion was astounding and the level of professionalism that I encountered with each member was first class.

Composite decksDeck installationDeck railing repair+ Responsiveness+ Punctuality+ Quality
Ellyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team at Outback Deck was extremely professional, responsive and easy to work with. They moved REALLY fast and the deck looks great. They even replaced the support posts under a part of the deck we weren't redoing, made sure everything was up to code, and took good care of the surrounding yard. Would definitely use them again!

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Lawson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired them to replace the original deck on our home. James was very professional and presented all of our options along with explaining the details of the project. Clay met with us and coordinated the crew. Juan’s attention to detail and his professionalism was greatly appreciated. They were well organized and…

Composite decksDeck replacement+ Quality+ Professionalism
Benjamin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional company. They were responsive to all communication and moved quickly to complete my project and were ready to start as soon as I was. I highly recommend to anyone that wants a deck project done right.

Deck replacement+ Responsiveness+ Punctuality+ Quality
Taraneh14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

THE BEST! Exceptional service and care!

Deck replacement+ Responsiveness+ Punctuality+ Quality
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love our new deck built by Outback Deck. They delivered the high quality product we wanted in a timely fashion. The crew was professional and respectful of our property.

Deck replacement+ Quality+ Professionalism
Brant9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The teammembers of Outback Deck were professional and very attentive to our needs and concerns. The finished product at the completion of their job was outstanding. The deck is as solid as a rock and is aesthetically beautiful. We highly recommend this company. Judy and Brant Henke

Deck replacement+ Responsiveness+ Punctuality+ Quality
Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Project delivered on the timeline discussed with constant communication throughout.

Deck replacement+ Professionalism
Hazel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael, James and their team at Outback Deck were incredible! We had a very poorly built deck that was done by a previous homeowner and during the estimate, we were shown just how unsafe our deck was. When we decided to get our deck rebuilt, we had no hesitation with choosing Outback Deck. They were professional,…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Beth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We cannot recommend Outback Deck highly enough! From the day they came to give the estimate to the final walk through, every step was smooth and every person we worked with professional, courteous and informative. We love our new deck!

Deck replacement+ Responsiveness+ Punctuality+ Quality
GlennLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very happy with the outcome of our deck replacement. It was done professionally and on time.

Deck replacement+ Responsiveness+ Punctuality+ Quality
Colin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outback Deck was EXCELLENT! Our old deck was in really bad shape when we bought our house. We needed a replacement and WOW! This was the best decision. The sales presentation was very detailed and gave us all the information we needed to make this big decision. The construction project was quick and finished in 4…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outback Decks, Inc. deserves 6 stars! We had to have a deck replaced, thanks to a tree that fell on our house. We found Outback Deck and WOW are we glad we did! This company’s process is well organized, from start to finish. Jvarn was our project manager. He was awesome! He always kept us in the loop with what…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
N1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roughly three years after Outback Deck replaced my deck, several post-lights on the installed rail went bad. I contacted Outback Deck, as I knew they should still be under warranty. The team immediately acknowledged the issue, conducted themselves with utmost professionalism, provided timely communication…

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Professionalism
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outback did an excellent precision job refacing our existing deck. We had a minor problem with the cut of some of the molding between the deck but it was remedied promptly and to our full satisfaction. Problems happen and you know a company is professional when the solve them without issue.

Composite decksDeck replacement+ Responsiveness+ Quality+ Professionalism
Ruth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

More than happy and satisfied with the Outback Deck team!! From Erin who presented the proposal, Kris and Jvarn who managed the project to the construction crew, everyone was so professional, committed, dedicated and actually cared for us as customers. Our old deck was in pretty bad shape due to rotting wood, so we…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Kurt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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