Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Outdoor Living Spaces NW - Eastside Deck Builder logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Outdoor Living Spaces NW - Eastside Deck Builder

Kirkland, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 5.0★ from 132 Google reviews

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Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outdoor Living Spaces NW - Eastside Deck Builder is better than 100% of pergola contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outdoor Living Spaces NW - Eastside Deck Builder is better than 98% of pergola contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outdoor Living Spaces NW - Eastside Deck Builder is better than 99% of pergola contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outdoor Living Spaces NW - Eastside Deck Builder is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outdoor Living Spaces NW - Eastside Deck Builder is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Outdoor Living Spaces NW - Eastside Deck Builder is better than —% of pergola contractors.–
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Reviews for your job

Customers hired Outdoor Living Spaces NW - Eastside Deck Builder for 7 kinds of job.

Outdoor Living Spaces NW - Eastside Deck Builder for deck replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 8 Google reviews tagged “Deck replacement”

Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Outdoor Living Spaces Northwest to give us a new deck and front steps and are very happy with the work. It was a pleasure working with Chris and his crew. Everyone was knowledgeable, experienced, and patient, helping us work through some tricky issues with the deck and making the decision to fully replace…

Composite decksDeck installationDeck replacement+ Responsiveness+ Quality+ Professionalism
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a pleasure to work with Chris and his team. We needed to make some adjustments along the way and Chris proposed practical solutions that kept us on track from both a budget and timeline perspective. The team was professional, friendly and efficient. My new deck looks great!

Deck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had Outdoor Living Spaces NW replace my old wooden deck with a spacious Trex composite deck, bringing a massive upgrade to my backyard. They constructed a high-quality, durable structure that met all my needs with meticulous craftsmanship and completed the project within their proposed timeframe. Their…

Composite decksDeck replacement+ Quality
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We enjoyed working with Chris and his team. Chris was always responsive to our texts/calls/emails and kept us up to date on supply chain delays in getting some railing hardware. The work they did looks great and we've had a number of folks tell us they love our new deck. We're already planning to use Outdoor Living Spaces NW again for another project.

Deck installationDeck remodelingDeck repair+ Responsiveness+ Punctuality+ Quality
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend Chris and his team at OLS! Ours was a big project – replacing a very large deck with new Trex decking. So glad I hired Chris over the other 3 contractors I had out. . .he was super easy to work with – set clear expectations, was great with communication and updates and had a great team! He went…

Deck replacement+ Responsiveness+ Quality+ Professionalism
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are really happy with the work that Chris and his team did in replacing our old wood deck with one made of Trex. The team was here promptly every morning and worked hard to remove the old deck and then frame and build the new one. Right from the start Chris was very responsive and he kept in touch with updates as…

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and his team were fantastic! Great communication, craftsmanship, fair pricing, and flexibility. Highly recommend them to anyone considering a Trex or composite deck build.

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Najiba2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had to replace our old deck, so we called Chris last February. He explained all our options, gave us estimates upfront. We already knew what material and kind of railing we wanted. But Chris’s input was very helpful. He started the work last week of April as scheduled. We couldn’t be happier with the final…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Composite decks14—
Deck installation11—
Deck replacement8—
Deck remodeling4—
Deck design3—
Patio decks2—
Deck repair2—

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