Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Overhead Door Company of Spokane-Coeur d'Alene™ logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%56+4Momentum penalty94−0.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Overhead Door Company of Spokane-Coeur d'Alene™

Coeur d'Alene, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 4.8★ from 368 Google reviews

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Report card

Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Overhead Door Company of Spokane-Coeur d'Alene™ is better than 86% of exterior door installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Overhead Door Company of Spokane-Coeur d'Alene™ is better than 73% of exterior door installers.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Overhead Door Company of Spokane-Coeur d'Alene™ is better than —% of exterior door installers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Overhead Door Company of Spokane-Coeur d'Alene™ is better than 100% of exterior door installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Overhead Door Company of Spokane-Coeur d'Alene™ is better than 94% of exterior door installers.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Overhead Door Company of Spokane-Coeur d'Alene™ is better than 56% of exterior door installers.C
56

Reviews for your job

Customers hired Overhead Door Company of Spokane-Coeur d'Alene™ for 3 kinds of job.

Overhead Door Company of Spokane-Coeur d'Alene™ for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Garage door consultation”

Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had an excellent experience with this garage door company. Their door specialist, Justin, was incredibly knowledgeable, friendly, skilled, and genuinely helpful throughout the entire process. He truly went above and beyond. He took the time to explain everything clearly, offered thoughtful recommendations, and…

Great priceGarage door consultationGeneral repairs & installation
JakeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a fantastic experience with Isaiah from Overhead Door Co. of Spokane/Coeur d’Alene installing my garage door lifter. He was extremely knowledgeable, took the time to explain everything clearly, and made sure the job was done right. What really stood out was how thorough he was while still working…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Sabrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin came out within 20 minutes after my call. So quick and efficient I just really appreciated his work. Call Overhead and ask for Justin!

Reasonable priceGarage door consultation
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Tim was fantastic. The first time, he came to the house right away, then took apart and completely repaired a garage door I didn’t think could be fixed—all in 2 hours. Much later, addressing a separate problem, he took care of everything and ensured every aspect of the job was completed. I will always call on Tim from now on.

Great priceGarage door consultation
Cheri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Justin with Overhead Door Co of Spokane did an amazing job with our broken garage door opener. He was professional, knowledgeable and went above and beyond to ensure we had a garage door that functioned properly. Thank you so much Justin Pete $ Cheri

Great priceGarage door consultationGeneral repairs & installation
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Zack came out immediately to open my garage door for me and fixed it. I am so thankful for such a great job.

Great priceGarage door consultation
RobertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Efficient, rapid appointments, polite, knowledgeable and competent. This is the whole package, sales, installation and maintenance.

Great priceGarage door consultationGeneral repairs & installation
Dara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Justin and Isaiah were great to work with. Wonderful customer service! We will request them again for next service in the spring

Great priceGarage door consultationCustomer supportGeneral repairs & installation
RonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Isaiah and Guy were amazing! Super fast and professional. Exactly what I wanted accomplished, replacing two 35 year old openers in 3 hours. Landon in the office was great too!

Customer photo from Ron's reviewCustomer photo from Ron's review
Great priceGarage door consultationGeneral repairs & installation
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A good honest idaho run business. Garage door jumped track really jacked it up, thought door was toast, John, an old pro, saved the door. They installed my gate opener as well 10 years ago.

Reasonable priceGarage door consultation
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim, my installer, was very professional. Did a super good job and we appreciate the service that we got! The new door is so much better than the one we had. So far, everyone has, I've done an exceptional job. I would highly recommend this company, and Kyle was great, too.

Garage door consultationCustomer supportGeneral repairs & installation
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim and Isaiah were awesome… They went over and above And I appreciate their efforts and service. I would recommend overhead door to anybody that is planning on putting in garage doors and openers. Their service and attention to detail is amazing!

Great priceGarage door consultationCustomer support
PamelaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceGarage door consultationCustomer support

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 33%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation41—
Customer support15—
Garage door consultation13—

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