Experts Reviews · Company report
Oxi Fresh Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty77−2.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Oxi Fresh Carpet Cleaning

Marinette, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 60 upholstery cleaning · 4.9★ from 169 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oxi Fresh Carpet Cleaning is better than 97% of upholstery cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 96% of upholstery cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oxi Fresh Carpet Cleaning is better than 77% of upholstery cleaning.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oxi Fresh Carpet Cleaning is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 45% of upholstery cleaning.C
45

Reviews for your job

Customers hired Oxi Fresh Carpet Cleaning for 7 kinds of job.

Oxi Fresh Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “General carpet cleaning”

Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jake was amazing and made my carpets look great!! He was friendly, professional, and talked me through everything. He gave suggestions but did not hide any costs or explanations of what each process was. I highly recommend him and Oxi Fresh!

Great priceGeneral carpet cleaning
DanielLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and a job well done.

General carpet cleaning+ Quality+ Professionalism+ Value
Dan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dakota is very professional and takes the time to explain the process. He also got out a stain that I thought would never come out! Incredible before and after!

General carpet cleaning+ Quality+ Professionalism+ Value
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Work! Explained everything in detailed and did an amazing job. Was quick and efficient. I will definitely use again when the carpets need another cleaning. Thank you for making our carpets look new again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I was impressed with the technician, “Dakota’s” professionalism. Unfortunately, the next day, after the carpet areas of a very small office room, small closet and average size bedroom were dry, I was not impressed with the quality of the work at all. The carpet areas still looked unclean and even with having the…

General carpet cleaningPet stain & odor removal− Quality
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike came on time. He was super nice to us and our sweet golden. Process was fast. Flooring looks great. Mike even got out a coffee stain and some older stains from the kids. Thanks Mike!!! (family of 5 with 2 pets)

General carpet cleaningPet stain & odor removalStandard cleaning+ Punctuality+ Quality+ Professionalism
Goyo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything turned out real well I am very satisfied. Brandon B showed up on time, called the night before and explained everything. Better than other cleanings I’ve had. Well worth it

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Altho I was not present for cleaning, the service rep kept in touch by phone….very pleasant…sent pics so I could see the outcome..great job! Even got out roof leak stains! Will use them again in the future

General carpet cleaning+ Quality+ Professionalism
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike did an amazing job getting my carpets freshened up. This was the second time I’ve had him do my carpets and will continue using him in years to come. Very friendly and thorough.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike came to clean our carpets, wonderful results and I highly recommend Oxi Fresh to anyone !!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AsherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic service today from Mike, he was early and very polite and easy to work with. I Would recommend his services to anyone else. The job was quick and done well. 5 stars

General carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Joy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike is great to work with! Very professional and nice! Did a great job with my Carpets they look awesome! Would recommend him to friends!

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent business! Easy to schedule. Mike was on time (actually, early!) and totally professional. He did great work. My carpet looks like new. I would highly recommend people in the Sturgeon Bay area contacting Oxi Fresh.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
BJLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike did an awesome job in cleaning my carpets. He was professional, thorough, personable and very knowledgeable. I’d definitely use this service again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The man who came to do my carpet was great !!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, prompt and friendly. Will use again. Thanks!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike was super friendly, professional and did a great job cleaning our carpets. They looked brand new when he was done. Would highly recommend!

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick thank you!

General carpet cleaningPet stain & odor removalStandard cleaning+ Punctuality+ Quality+ Professionalism
Coyote3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I needed my carpets and upholstery cleaned at my rental property. I originally made an appointment with the place I’ve used in the past. They cancelled and couldn’t accommodate my schedule. I did a quick search OXI FRESH was the first place on the search. I got an appointment quickly. The technician MIke was great.…

General carpet cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is a great company. Nick did a great job of making our carpet looking great. With two cats, we now have a carpet that isn't furry. Next thing on the list is the family room!

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
PeterLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Thank Nick. The floors look great.

General carpet cleaning+ Quality
tanyaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nick was super cool with the entire carpet cleaning process even though movers and family members were in and out and charged up with moving. He was thorough with explaining the process and with paperwork. It was a great pleasure and I am sure to use so I Fresh again in the spring!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I just had Nick with Oxi fresh clean my very bad stained high traffic areas. He examined all areas and sugested a treatment plan. All areas came ou great. Thank you Nick and Oxi Fresh I would recommend to everyone.

General carpet cleaning
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nick did a fantastic job cleaning our carpets! Great communication prior to the appointment time. Very happy with the results.

General carpet cleaning+ Quality+ Professionalism
Jean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Carpets turned out good Nick was very informative!

General carpet cleaning+ Value
Penny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service by Nick....prompt and on time. Finish time was very fast. The stains came out of white carpeting in my bedroom! Recommend strongly

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nick was our technician and he did great. Terrible stains removed. Looks like a brand new

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
bill13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceGeneral carpet cleaning
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Quality+ Value
LisaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningDeep clean+ Responsiveness+ Quality+ Professionalism

Price

$200-25% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning30$170–$334
Pet stain & odor removal17$158–$321
Standard cleaning10$158–$259
Upholstery cleaning7$189–$353
Area rug cleaning5$164–$403
Deep clean5$240–$465
Moving-related cleaning5$321–$447

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