Experts Reviews · Company report
Oxi Fresh Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty77−2.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Oxi Fresh Carpet Cleaning

Marinette, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 60 upholstery cleaning · 4.9★ from 169 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oxi Fresh Carpet Cleaning is better than 97% of upholstery cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 96% of upholstery cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oxi Fresh Carpet Cleaning is better than 77% of upholstery cleaning.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oxi Fresh Carpet Cleaning is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 45% of upholstery cleaning.C
45

Reviews for your job

Customers hired Oxi Fresh Carpet Cleaning for 7 kinds of job.

Oxi Fresh Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$321
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 49

All 17 Google reviews tagged “Pet stain & odor removal”

Trip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tristan was great! positive attitude answered all my questions and was very professional Plus, he got the carpets really clean!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I was impressed with the technician, “Dakota’s” professionalism. Unfortunately, the next day, after the carpet areas of a very small office room, small closet and average size bedroom were dry, I was not impressed with the quality of the work at all. The carpet areas still looked unclean and even with having the…

General carpet cleaningPet stain & odor removal− Quality
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike came on time. He was super nice to us and our sweet golden. Process was fast. Flooring looks great. Mike even got out a coffee stain and some older stains from the kids. Thanks Mike!!! (family of 5 with 2 pets)

General carpet cleaningPet stain & odor removalStandard cleaning+ Punctuality+ Quality+ Professionalism
Patsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful service. So pleased with Oxi Clean service.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Goyo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything turned out real well I am very satisfied. Brandon B showed up on time, called the night before and explained everything. Better than other cleanings I’ve had. Well worth it

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
AmyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am impressed with the results. Brandon B. came on time, & made an effort to get every last stain out.

Mattress cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike did an amazing job getting my carpets freshened up. This was the second time I’ve had him do my carpets and will continue using him in years to come. Very friendly and thorough.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike came to clean our carpets, wonderful results and I highly recommend Oxi Fresh to anyone !!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AsherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic service today from Mike, he was early and very polite and easy to work with. I Would recommend his services to anyone else. The job was quick and done well. 5 stars

General carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Joy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike is great to work with! Very professional and nice! Did a great job with my Carpets they look awesome! Would recommend him to friends!

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
BJLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike did an awesome job in cleaning my carpets. He was professional, thorough, personable and very knowledgeable. I’d definitely use this service again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick thank you!

General carpet cleaningPet stain & odor removalStandard cleaning+ Punctuality+ Quality+ Professionalism
MarilynLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is a great company. Nick did a great job of making our carpet looking great. With two cats, we now have a carpet that isn't furry. Next thing on the list is the family room!

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Penny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service by Nick....prompt and on time. Finish time was very fast. The stains came out of white carpeting in my bedroom! Recommend strongly

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nick was our technician and he did great. Terrible stains removed. Looks like a brand new

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Quality+ Value
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$200-25% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning30$170–$334
Pet stain & odor removal17$158–$321
Standard cleaning10$158–$259
Upholstery cleaning7$189–$353
Area rug cleaning5$164–$403
Deep clean5$240–$465
Moving-related cleaning5$321–$447

Compare with