How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREP & A Smith Auto Maintenance
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 170 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired P & A Smith Auto Maintenance for 8 kinds of job.
P & A Smith Auto Maintenance for brakes
Clear ✕All 14 Google reviews tagged “Brakes”
I have been using P&A Smith for a number of years on 3 or 4 different cars. Their service is always fantastic and their pricing reasonable. I highly recommend them.
P&A Smith is great. Their pricing is fair and honest. They never try to pressure us into services we don't need. The work they do is quality and they bend over backwards to make sure they keep you as a customer. We bring all our cars here now, even though they are not Volvos. I highly recommend P&A Smith.…
Great staff, honest with great prices for repair or maintenance services
I had a wonderful experience at P & A Smith Auto Repair. I needed brake work and an oil change, and they provided both at a fair price. Their car drop-off service was convenient, and they reached out promptly the next day. Their communication was excellent, offering options and estimates before starting the work. I'll definitely be returning.
Fantastic mechanic shop. Have brought my car here for well over 10years and they've always done a fantastic job and will let you know if a repair or treatment can wait and don't try to sell you services you don't want nor need. Highly recommend P & A Smith.
I find that P&A Auto does great work with strong customer care. I trust them with my car and with their assessments of what needs work.
P&A has been taking care of my cars for years. Their work is always excellent, their recommendations are spot on.
Excellent! Quick service. My engine light was on when I arrived and now its off. My car is running like it was when I originally bought it. The quotes were accurate and I wasn’t pressured into buying services I didn’t need. The mechanic was honest from the beginning and called to discuss the progress. I will definitely return.
P&A is the best. High quality of service.
Best way to put it as far as value, service, response time. and overall sound work is..as a swedish car shop i SOOO wish they worked on SAAB's as I have one ;( haha...great shop!!
Great service and attention to detail. Always friendly and very accommodating. My Subaru and I are very happy at P&A Auto Maintenance!
Our 2010 230k+ mile Volvo is still going and know this is due to the care and service provided by P&A. We have been using them for about 10 years and always pleased.
I am not a ‘car person’, and I do so appreciate the professionalism & communication skills of the staff at P&A Smith. Any issues they find are explained so I can understand what’s going on. If nothing is wrong with my 20 yo Volvo, they tell me that too! I have always been very satisfied with the quality of their work. Highly recommend them!
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 41 | — |
| Oil change | 36 | — |
| Brakes | 14 | — |
| Tires | 11 | — |
| Auto engine diagnostic | 10 | — |
| Steering & suspension repair | 8 | — |
| Auto maintenance | 8 | — |
| Wheel alignment | 8 | — |
