How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREP & A Smith Auto Maintenance
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 170 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired P & A Smith Auto Maintenance for 8 kinds of job.
P & A Smith Auto Maintenance for oil change
Clear ✕All 36 Google reviews tagged “Oil change”
Great shop, great communication , fair pricing. Wouldn’t take my Volvo or vehicles anywhere else!
Clint and the crew at P&A Smith are class acts. I’ve taken my Volvo there for 8+ years, and each time they are honest, efficient, and transparent with what needs to be done. Highly recommend!
Great service. Helpful and efficient. They value your time.
I have been using P&A Smith for a number of years on 3 or 4 different cars. Their service is always fantastic and their pricing reasonable. I highly recommend them.
They do quality work and have helped diagnose and repair issues other auto shops have misdiagnosed.
They always go out of their way to help us! Wonderful to work with! Always the best service!
Clint, I appreciate the work you have done on my volvo. The professionalism, quality of work, and friendliness ensure that I will be in further contact with you. Thank you, Ben
P&A Smith is great. Their pricing is fair and honest. They never try to pressure us into services we don't need. The work they do is quality and they bend over backwards to make sure they keep you as a customer. We bring all our cars here now, even though they are not Volvos. I highly recommend P&A Smith.…
As usual, P&A was a pleasure to work with. I left my 2004 Toyota Matrix, with nearly a quarter-million miles, with them for an oil change and annual state inspection. It's my daily-driver "mini-pickup" for everything that doesn't require the Tundra's bed or brawn, so it is regularly "rode hard and put up wet". It…
Great staff, honest with great prices for repair or maintenance services
I had a wonderful experience at P & A Smith Auto Repair. I needed brake work and an oil change, and they provided both at a fair price. Their car drop-off service was convenient, and they reached out promptly the next day. Their communication was excellent, offering options and estimates before starting the work. I'll definitely be returning.
Knowledgeable and timely service.
Fantastic mechanic shop. Have brought my car here for well over 10years and they've always done a fantastic job and will let you know if a repair or treatment can wait and don't try to sell you services you don't want nor need. Highly recommend P & A Smith.
Willing to listen to your needs and provide professional services! Highly recommend it
I moved here 8 years ago & P&A Smith is the only place I go to take care of my Infiniti! They are honest, professional & always give the best service. I know nothing about cars so I completely rely on them to take care of my car, which they do. I highly recommend them. Always the best!
I find that P&A Auto does great work with strong customer care. I trust them with my car and with their assessments of what needs work.
P&A has been taking care of my cars for years. Their work is always excellent, their recommendations are spot on.
I wouldn't take my Volvo anywhere else. Clint is always professional and a pleasure to deal with. I feel they are very honest and fair with their estimates.
P&A is the best. High quality of service.
Great service and attention to detail. Always friendly and very accommodating. My Subaru and I are very happy at P&A Auto Maintenance!
Great group of guys here!
Very prompt service. I have been very pleased with their work. Very honest. Clint will answer any questions. He even got my car inspected when my sticker had expired. Thank you for going the extra mile. They have done great work on my Volvo.
I am not a ‘car person’, and I do so appreciate the professionalism & communication skills of the staff at P&A Smith. Any issues they find are explained so I can understand what’s going on. If nothing is wrong with my 20 yo Volvo, they tell me that too! I have always been very satisfied with the quality of their work. Highly recommend them!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 41 | — |
| Oil change | 36 | — |
| Brakes | 14 | — |
| Tires | 11 | — |
| Auto engine diagnostic | 10 | — |
| Steering & suspension repair | 8 | — |
| Auto maintenance | 8 | — |
| Wheel alignment | 8 | — |
