How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPacific Pro Carpet Cleaning
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 599 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Pro Carpet Cleaning for 7 kinds of job.
Pacific Pro Carpet Cleaning for area rug cleaning
Clear ✕All 27 Google reviews tagged “Area rug cleaning” · showing 20
Rodrigo did a wonderful job cleaning our carpets. Our office smelled great after he finished. Thank you!
We have lots of family cats and dogs, need I say more! Adam did a great job with the stains as well as a much needed refresh. Will definitely have him back to do the vinyl and couches. Very professional and friendly. Highly recommend Pacific Pro Carpet!
Unbelievable service! Lucca is the owner operator of the company and he is extremely professional, honest and hardworking. He cleaned our couches, grout and rugs. We could not be more pleased with the results!
Vinny is THE BEST! We had a guest fall asleep on the couch and spell chocolate chip ice cream all over our couch and I figured since they were coming out, I would have them clean my rug. Ice cream is completely gone and my rug seriously looks like new. I don’t know why I waited and didn’t have them come out sooner.…
They were very good but some 2 hours late in arriving and the price was over twice what I was quoted over the phone, even though I told the person on the phone the number and size of carpets (and one rug) that needed cleaning.
Amazing job! Jhonny was great at communicating and being very transparent and professional when he arrived and while doing the job. The work was great, I wish I had before pictures but we had several stains that I could not get out, but Jhonny got them out and everything looks like new.
Jhonny and Adam did a great job cleaning my living room carpet, two area rugs, and even my upholstered desk chair. The desk chair had markings from my daughter’s markers on it and I thought it was a goner. But they managed to clean it and it looks brand new again. They were efficient and professional, and very…
I definitely recommend Pacific Pro Carpet Cleaning. This is my third experience with the company. The carpet cleaning technician knew what he was doing and did it well, getting stains out and leaving my carpets looking great. He was a good looking, respectful, and very pleasant fellow as well which made the experience even better.
Great service - they lifted the heavy stains in my rug quickly and efficiently!
Pacific Pro Carpet Cleaning is outstanding! From start to finish, everything was top-notch—two true pros with communication that was clear, friendly, and on point. Pricing was crystal-clear (no hidden surprises), and the results? Rugs so fresh and spotless they practically glow. They worked quickly, delivered…
Amazing service and amazing results. Pacific pro is my go to for my home and my rental units. Always on time, always reliable, always clean. What more could you ask for
Great experience. Great communication Would highly recommend.
I booked their service twice for 2 different houses and situation. Everything from communication to service is amazing. Carpets and rugs turned out to be clean and dried quickly.
Had the best experience with PacificPro! They were incredibly easy to reach, and scheduling was so simple and handled conveniently via text. They fit me in the same day and even arrived a bit early, which I really appreciated since I was anxious about the spills and stains on my couch and area rug. Kenyt, my…
Very professional and did a great job!
So happy with the service. They are professional, offer different services at affordable prices! I highly recommend.
Professional
Professional and very polite. Will be making another appointment for the other rooms. Very satisfied with the results. 5 stars hands down and highly recommended.
They were responsive, professional, prompt, and respectful of our home. There were a couple of streaks left by the carpet cleaner tool (no damage) and they came back and fixed it immediately.
Such a great experience from start to finish. My cat had a pretty big accident due to an upset stomach while I was at work. She got it on our couch and some patches of carpet. I immediately went and set an appointment with Pacific Pro Carpet and they were able to come out same day! Luca did a phenomenal job and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 110 | $176–$340 |
| Upholstery cleaning | 74 | $189–$359 |
| Pet stain & odor removal | 54 | $139–$360 |
| General carpet cleaning | 51 | $170–$334 |
| Area rug cleaning | 27 | $170–$447 |
| Drapes & curtain cleaning | 3 | — |
| Leather cleaning | 2 | — |
