How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPacific Pro Carpet Cleaning
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 599 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Pro Carpet Cleaning for 7 kinds of job.
Pacific Pro Carpet Cleaning for carpet steam cleaning
Clear ✕All 110 Google reviews tagged “Carpet steam cleaning” · showing 20
Absolutely the best Carpet Cleaning I’ve ever had
Adam was very respectful and timely, with great communication. The job was well done and my carpets look really good. TY Pacific Pro Carpet Cleaning!!
Pacific Pro Carpet Cleaning transformed our carpet. Fast, professional, and seriously thorough. Our whole place feels fresh again. Absolutely recommend.
We have lots of family cats and dogs, need I say more! Adam did a great job with the stains as well as a much needed refresh. Will definitely have him back to do the vinyl and couches. Very professional and friendly. Highly recommend Pacific Pro Carpet!
This time I was able to coordinate with the condominium complex to allow the truck mounted cleaning. Rodrigo worked so hard! He had a late start due to issues Beyond our control. But he just did the best job ever! Thank you and Luka thank you for keeping in touch!
Adam did an excellent job explained to everything to me and was very professional
Jhonny did an incredible job. The carpet was an absolute disaster with deep set black stains from years of food spilling, foot traffic and everything else you can imagine. I scheduled this Carpet Cleaning for my Neighbor who is on hospice. Not only did Jhonny Go above and beyond to treat the stains and deep clean…
The carpet and chair cleaning service was excellent. Everything looks fresh, spotless, and beautifully clean. The team was professional, friendly, and paid great attention to detail. I’m very happy with the results and would definitely recommend their service!
Jhonny did a great job thank you
Rodrigo did an excellent job cleaning our carpets! He was very nice, respectful, and professional throughout the whole process. I also had an extra request while he was here, and he didn’t hesitate at all to help me with it. I really appreciated how kind and accommodating he was, and the carpets came out looking…
Professional and friendly service
Johnny did a great job with my rugs. Looks new
★★★★★ Rodrigo did an amazing job with our carpet cleaning! He was professional, friendly, and very thorough. The carpets look and smell fantastic - like new again! I’m very happy with the service and would definitely recommend Pacific Pro Carpet to anyone looking for excellent carpet cleaning. Thank you!
Great communication, affordable prices and realistic results
Great and friendly service. Ask for Luca!
very friendly and efficient
Vinny is THE BEST! We had a guest fall asleep on the couch and spell chocolate chip ice cream all over our couch and I figured since they were coming out, I would have them clean my rug. Ice cream is completely gone and my rug seriously looks like new. I don’t know why I waited and didn’t have them come out sooner.…
They were very good but some 2 hours late in arriving and the price was over twice what I was quoted over the phone, even though I told the person on the phone the number and size of carpets (and one rug) that needed cleaning.
Came out the day after I called, showed up exactly on time, was conscientious about our pets, was courteous, and did a great job cleaning. Highly recommend!
I have been using Pacific Pro Carpet Cleaning for years now. They are very nice guys. I am very happy with the results. I have very old carpets and they make them looking and smelling really good.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 110 | $176–$340 |
| Upholstery cleaning | 74 | $189–$359 |
| Pet stain & odor removal | 54 | $139–$360 |
| General carpet cleaning | 51 | $170–$334 |
| Area rug cleaning | 27 | $170–$447 |
| Drapes & curtain cleaning | 3 | — |
| Leather cleaning | 2 | — |
