How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPacific Pro Carpet Cleaning
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 599 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Pro Carpet Cleaning for 7 kinds of job.
Pacific Pro Carpet Cleaning for general carpet cleaning
Clear ✕All 51 Google reviews tagged “General carpet cleaning”
Rodrigo did a wonderful job cleaning our carpets. Our office smelled great after he finished. Thank you!
This time I was able to coordinate with the condominium complex to allow the truck mounted cleaning. Rodrigo worked so hard! He had a late start due to issues Beyond our control. But he just did the best job ever! Thank you and Luka thank you for keeping in touch!
Jhonny did a great job thank you
Wooow!! These guys are great! I called around and they were also the best price, very communicative, showed up on time, our carpets look awesome, highly recommend!! 👏
Adam is the best! I reached out to PPCC on Friday evening. They were here by 8am on Saturday. Quoted me exactly what they charged me. Great customer service, friendly, excellent energy. All around just a great level of service. They're my go-to from here on out! I highly recommend.
Highly recommend! The team was professional, on time, and did an amazing job removing stains and bringing my carpets back to life. The whole house looks and feels so much cleaner. Great customer service, fair pricing, and quality work from start to finish. If you're looking for carpet cleaning, stain removal, or…
Jhonny and Adam did a great job cleaning my living room carpet, two area rugs, and even my upholstered desk chair. The desk chair had markings from my daughter’s markers on it and I thought it was a goner. But they managed to clean it and it looks brand new again. They were efficient and professional, and very…
Really good work !! House smells amazing from walk up on the front door very reasonable price definitely worth it and will be a regular to this company
Vinnie spent a lot of time getting our carpets really clean. We appreciated his professionalism, his time, and the effort he took to get our carpets clean. We will be requesting him again and getting our tile and grout cleaned next time too:)
Amazing service and amazing results. Pacific pro is my go to for my home and my rental units. Always on time, always reliable, always clean. What more could you ask for
Use their cleaning services for all my needs now and has always been amazing. Thank you.
I really liked their job! Punctual! Highly recommend them.
Beautiful and thorough job, would recommend to any close friend who needs a quick home refresh!
I booked their service twice for 2 different houses and situation. Everything from communication to service is amazing. Carpets and rugs turned out to be clean and dried quickly.
So happy with the service. They are professional, offer different services at affordable prices! I highly recommend.
Great service
Very professional and friendly!
I switched from a large chain company to Pacific Pro a few years ago and I am so glad I did. Luca has been terrific. Today Vinny cleaned our carpets and he was also excellent! Our carpets look wonderful, as good as new, which is amazing because they are 22 years old!! He worked hard to get stains out and succeeded.…
My house looks brand new with the carpets cleaned so professionally. It didn’t take long at all and great service! I definitely will be using this company again.
Professional
They were able to come next day and get all of our pet stains out no problem, our carpet looks good as new! Super friendly team and professional work - highly recommend.
They did a fantastic job cleaning and were very responsive/communicative. The prices are great for the service and they know what they're doing, couldn't recommend more!
The team was very professional and our carpet looks brand new! They efficiently and effectively cleaned our stairs, hallway and 2 rooms in about an hour and a half. I’ll be using them again!
Amazing friendly service by very knowledgeable people. Got the general cleaning for my carpets for a price that couldn't be beat!! Thank Gian and crew!! Carpets are so sexy I definitely need new couch now.
Thank you guys for bringing my carpet back to life 🤩 i didn’t even knew that was the original color lol really happy with the results.
I have gone through them dozens of times and every time i’m left completely astonished ! I will never go through anyone else again
They did an amazing job and were so easy to work with. I will definitely use Pacific Pro Carpet again and would highly recommend them!
This is the only place I will use from now on for all my carpet/upholstery cleaning needs. Danielle and her staff are super professional, detail oriented, and very well priced for the services I received. So glad I found them!! Highly recommended!
Gianlucca and his team are very attentive and helpful. I always feel my carpets like new after their work. I highly recommend! 1000 Stars!
Great Service! I highly recommend it!!!
Excepcional professional carpet cleaning! Great value and amazing result! I totally recommend this service and business.
I really recommend this service! They did a great job!!!!!!!!!
Sempre uso e indico os serviços.
They’re really reliable and good at customer service. Totally will use them again.
They took care of my carpet plenty of times and I can tell that they are the best company in town. They are really responsible , and provide the best service
I’d highly recommend their service! It was much better than I expected! They removed stains that I’d never imagine that could be removed!
I had an entire home that needed service - I can tell you i closed my eyes and it was a new home. The owner - the sweetest Brazilian you’ve ever met, and if you haven’t met one hes the one that makes you want to know them all - the sweetest. So clean. So fresh. 💯 recommend. Talk to them about your needs. They’re so understanding.
I would hire and recommend them again, again and again. Very professional, great at communicating and delivered everything promised. Thank you Dani.
Great service! The tenant before me had a pet and left odors/shedding behind that caused me major allergies. I contacted pacific pro and did an amazing job removing the odor from my carpet. Slept like a baby the next day, no stuffy or running nose. I would highly recommend this place for cleaning services.
Very exciting to have the carpets cleaned with steam cleaner. Everything looks like new!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 110 | $176–$340 |
| Upholstery cleaning | 74 | $189–$359 |
| Pet stain & odor removal | 54 | $139–$360 |
| General carpet cleaning | 51 | $170–$334 |
| Area rug cleaning | 27 | $170–$447 |
| Drapes & curtain cleaning | 3 | — |
| Leather cleaning | 2 | — |
