How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPacific Pro Carpet Cleaning
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 599 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Pro Carpet Cleaning for 7 kinds of job.
Pacific Pro Carpet Cleaning for upholstery cleaning
Clear ✕All 74 Google reviews tagged “Upholstery cleaning” · showing 20
Pacific Pro Carpet Cleaning transformed our carpet. Fast, professional, and seriously thorough. Our whole place feels fresh again. Absolutely recommend.
Adam did an excellent job explained to everything to me and was very professional
Adam was in constant contact leading up to my appointment. Very pleasant and efficient the whole time and he did an excellent job. The price was okay too.
The carpet and chair cleaning service was excellent. Everything looks fresh, spotless, and beautifully clean. The team was professional, friendly, and paid great attention to detail. I’m very happy with the results and would definitely recommend their service!
Thank you guys for your service, you did a phenomenal job.
I was thoroughly impressed with the quality of the service! My upholstery looks and smells amazing, and he took great care to protect the floors and clean everything up afterward. I used a large chain company last time, and there was no comparison. This company was hands down the best. Reasonably priced, easy to…
Jhonny did a great job thank you
They were really professional. Quick and efficient. My couch is really clean and free of bad smells. I like that you can book that same day too!
Unbelievable service! Lucca is the owner operator of the company and he is extremely professional, honest and hardworking. He cleaned our couches, grout and rugs. We could not be more pleased with the results!
Vinny is THE BEST! We had a guest fall asleep on the couch and spell chocolate chip ice cream all over our couch and I figured since they were coming out, I would have them clean my rug. Ice cream is completely gone and my rug seriously looks like new. I don’t know why I waited and didn’t have them come out sooner.…
Came out the day after I called, showed up exactly on time, was conscientious about our pets, was courteous, and did a great job cleaning. Highly recommend!
They did a GREAT job, 10/10
Went above and beyond to find a spigot in my apartment complex, was very punctual and communicative. Took even less time than he quoted and of course, my white boucle couch looks sparkling. Would hire again.
Adam did a really good job cleaning my couches, very professional and friendly. I am a returning customer because of the great work I am very satisfied.
Johnny did a great job. My couches look and smell nice and clean
Amazing job! Jhonny was great at communicating and being very transparent and professional when he arrived and while doing the job. The work was great, I wish I had before pictures but we had several stains that I could not get out, but Jhonny got them out and everything looks like new.
Adam is the best! I reached out to PPCC on Friday evening. They were here by 8am on Saturday. Quoted me exactly what they charged me. Great customer service, friendly, excellent energy. All around just a great level of service. They're my go-to from here on out! I highly recommend.
Young guys did amazing work and super fast. $250 to do this entire couch.
Jhonny and Adam did a great job cleaning my living room carpet, two area rugs, and even my upholstered desk chair. The desk chair had markings from my daughter’s markers on it and I thought it was a goner. But they managed to clean it and it looks brand new again. They were efficient and professional, and very…
They offered a same day appointment, were on time, polite and fast.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 110 | $176–$340 |
| Upholstery cleaning | 74 | $189–$359 |
| Pet stain & odor removal | 54 | $139–$360 |
| General carpet cleaning | 51 | $170–$334 |
| Area rug cleaning | 27 | $170–$447 |
| Drapes & curtain cleaning | 3 | — |
| Leather cleaning | 2 | — |
