Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Pacific PURE Maintenance, MOLD Remediation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%85+49.9Reliability 26%78+20.3Value 15%96+14.6Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Pacific PURE Maintenance, MOLD Remediation

Turlock, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 15 water damage restoration services · 4.9★ from 36 Google reviews

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Report card

Percentile vs other water damage restoration services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific PURE Maintenance, MOLD Remediation is better than 85% of water damage restoration services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific PURE Maintenance, MOLD Remediation is better than 78% of water damage restoration services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific PURE Maintenance, MOLD Remediation is better than —% of water damage restoration services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific PURE Maintenance, MOLD Remediation is better than 96% of water damage restoration services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific PURE Maintenance, MOLD Remediation is better than 100% of water damage restoration services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific PURE Maintenance, MOLD Remediation is better than —% of water damage restoration services.–
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Reviews for your job

Customers hired Pacific PURE Maintenance, MOLD Remediation for 2 kinds of job.

Pacific PURE Maintenance, MOLD Remediation for mold inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Mold inspection”

LanLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jake provided exceptional services to our house problem. He was responsive to our last minute call on a weekend and showed up to our house the next day. He thoroughly went over the leak areas and measured the moisture level as well as taking mold samples. He also explained and help me understand the lab results…

Great priceMold inspection
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great experience. Highly recommend services. Very professional.

Great priceMold inspectionMold remediation
AlfredLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went over and above to help us. Professional, fast responding, caring, certified, trustworthy.

Mold inspection
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we discovered mold in our house, we were prepared for an intensive cleanup operation. We were delighted to find that the solution offered by Pacific Pure was much easier and we would be back in the house the same day. The entire process from start to finish was made so easy by Jake and Melanie. The first visit,…

Reasonable priceMold inspectionMold remediation
LemmieLocal Guide · 647 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had some concerns about smells in our home and wanted to confirm if it was mold or not. We spoke to Jake and scheduled a free evaluation. Jake was on time and friendly. He was very knowledgeable and explained the process. Fortunately for us it was not mold but Jake stayed and told us about how they mitigate…

Customer photo from Lemmie's reviewCustomer photo from Lemmie's review
Mold inspection
kimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called Pacific PURE and the team was quick to respond as well as very educational about our housing situation and problems. It doesn't take a genius to notice that Jake understands the how and why of mold and is more than happy to distilldetails down for you so that your left feeling more empowered and reassured.…

Reasonable priceMold inspection
Earl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We recently hired Pacific Pure Maintenance to perform mold inspection and mold remediation of our rental property in Mountain House California. Jake and Melanie Fisher went above and beyond in addressing our mold issues providing us with 1) the evidence-based justification (both from the visual inspection and 3rd…

Great priceMold inspectionMold remediation
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazingly responsive and professional. Pure maintenance was able to accommodate us same within one hour of contacting them by phone! This was for mold concern around our AC ducting at a business location in Stockton. Sample was rushed and results/ report followed with detailed summarization. Much appreciated! -Chris

Reasonable priceMold inspection
NormaLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I felt very confident that i called the right company. I could not find any other company that used this sytem. All the other companies only tore out walls and floors snd did not treat the environment or personal belongings. I also felt comfortable having Pacific Pure test as well as treat my facility. I have…

Reasonable priceMold inspection
Connie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had them come out urgently and they did, I had results within 2 days. Super easy process and super kind people. Thank you for all of your help! I would definitely call them again if I needed their help.

Reasonable priceMold inspection
CorinneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I loved getting to meet and do business with Jake! He is so nice, personable and explained everything I asked him about the process. I highly recommend him and his mold remediation process to get your house back to being safe to live in! These are amazing people and they are trustworthy and honest! I can’t say enough great things about them.

Great priceMold inspectionMold remediation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Mold inspection11—
Mold remediation4—

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