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Pacific Tax West Seattle

Tax preparation · Seattle, WA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 50 tax servicesPosition by Experts Score among all companies we track in this category. · better than 80%
5.0 ★★★★★ 88 Google reviews · 21 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

Pacific Tax West Seattle at a glance

Customers frequently cite the firm's knowledgeable staff, thorough tax preparation, and detailed video explanations as key benefits of their service. Reviewers highlight the ease of using the online document platform and the clear communication provided during the filing process. However, a minority of low-rated reviews describe significant communication failures, specifically noting missed filing deadlines and last-minute notifications regarding tax extensions.

  • Google rating: 5.0 out of 5 from 88 reviews (99% five-star).
  • Reviews on this page: 88 Google reviews (77 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 1, 2026.
  • Service: Tax Service serving Seattle, Washington.

Data from Google, last updated October 25, 2026.

Score profile vs other tax services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction94Reliability93Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 94 (median 87)Reliability: 93 (median 85)Craft & service: 99 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)
Pacific Tax West SeattleTax Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Tax West Seattle: 94/100 on this factor. Category median: 87.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Tax West Seattle: 93/100 on this factor. Category median: 85.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Tax West Seattle: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Tax West Seattle: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Tax West Seattle: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
–

Bar = this company · dark tick = category median.

Star ratings

88 Google reviews we collected

  • 5 stars8799%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 77 written reviews

  • Praise15998%
  • Complaints42%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price556%
  • Reasonable333%
  • Overpriced00%
  • Not sure111%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3924%
  • Would recommend3320%
  • Communication3119%
  • Quality & results2918%
  • Speed & response2012%
  • Honesty & trust85%
  • Price & value32%

What customers talk about

We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We had always done our own taxes in the past, but after buying a home this year we wanted professional support.”
  • “We will certainly be using Pacific Tax West Seattle next year, and will recommend them to all our friends.”
    “I do not recommend this firm.”
  • “From the initial meeting to the full video explaining our tax return to the helpful tips to plan for next year, we couldn't have imagined a better experience!”
  • “I’ve been working with Kurt for several years and it’s been a great experience.”
  • “It was immediately evident that he genuinely cares, knows his stuff, and holds himself to a high standard of excellence.”
  • “I use them every year now and their attention to detail as well as their bespoke post-tax wrap up videos are honestly super valuable.”
  • “His fees are very affordable and we think it is a great value and his work is quality.”

People customers mention

  • Kurt 39 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pacific Tax West Seattle for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been with Kurt at pacific tax for the past few years he's the best .You always get your money worth he's the best.

Great priceIRS audit representation
DavidLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve worked with Kurt for many years! He has helped with my LLC and is truly committed to each of his clients. His knowledge makes me feel comfortable that everything is correct and in order! I highly recommend working with him!

Great priceTax problem consultingIncome tax return filingIncome tax return preparation
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast, secure, and knowledgeable. Every step of the way Kurt and his team are there for you. I really enjoyed their online platform where you can upload and exchange documents.

Great priceIncome tax return filing
Jordan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had always done our own taxes in the past, but after buying a home this year we wanted professional support. John was so fantastic to work with! From the initial meeting to the full video explaining our tax return to the helpful tips to plan for next year, we couldn't have imagined a better experience! We will…

Great priceIncome tax return filing
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been working with Kurt for several years and it’s been a great experience. He’s always willing to answer my questions and takes the time to explain things in a way that’s easy to understand. His process is smooth and well thought out, which makes tax season less stressful. I really appreciate working with him…

Reasonable priceIncome tax return filing
Ronie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kurt is knowledgeable and lots of experience in doing taxes. Very helpful and patience.

Reasonable priceIncome tax return filingIncome tax return preparation

Photos

Customer reviews

5.0 ★★★★★ 88 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Donald Vanison1 reviewTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been with Kurt at pacific tax for the past few years he's the best .You always get your money worth he's the best.

  • Price assessment: Great price
  • Services: IRS audit representation
David LeeLocal Guide · 31 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve worked with Kurt for many years! He has helped with my LLC and is truly committed to each of his clients. His knowledge makes me feel comfortable that everything is correct and in order! I highly recommend working with him!

  • Price assessment: Great price
  • Services: Tax problem consulting, Income tax return filing, Income tax return preparation, Business tax preparation
Nicholas Tilley3 reviewsTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, secure, and knowledgeable. Every step of the way Kurt and his team are there for you. I really enjoyed their online platform where you can upload and exchange documents.

  • Price assessment: Great price
  • Services: Income tax return filing
Jordan Clarke8 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had always done our own taxes in the past, but after buying a home this year we wanted professional support. John was so fantastic to work with! From the initial meeting to the full video explaining our tax return to the helpful tips to plan for next year, we couldn't have imagined a better experience! We will certainly be using Pacific Tax West Seattle next year, and will recommend them to all our friends. Thank you, John!

  • Price assessment: Great price
  • Services: Income tax return filing
Mike Davis1 reviewTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been working with Kurt for several years and it’s been a great experience. He’s always willing to answer my questions and takes the time to explain things in a way that’s easy to understand. His process is smooth and well thought out, which makes tax season less stressful. I really appreciate working with him and highly recommend Pacific Tax West Seattle.

  • Price assessment: Reasonable price
  • Services: Income tax return filing
Ronie5 reviewsTotal number of Google reviews Ronie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kurt is knowledgeable and lots of experience in doing taxes. Very helpful and patience.

  • Price assessment: Reasonable price
  • Services: Income tax return filing, Income tax return preparation
Colleen Donahue2 reviewsTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kurt has done my taxes for many years, he is so easy to work with. He’s very knowledgeable and thorough with my tax preparation. The process is seamless and easy to understand!

S. Rachel Sanborn9 reviewsTotal number of Google reviews S. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kurt and his team are so knowledgeable and helpful when it comes to filling taxes and getting the best possible refund. Highly recommend!

  • Price assessment: Great price
  • Services: Tax problem consulting, Income tax return filing
Corbel Construction6 reviewsTotal number of Google reviews Corbel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kurt has been doing our taxes for over 5 years now and he is so thorough and professional! Having moved from West Seattle two years ago he has made it convenient for us to communicate virtually and his walkthrough videos he shares provide us with details and insight to our tax year. Thanks Pacific Tax West Seattle!

Jeniece Hensel4 reviewsTotal number of Google reviews Jeniece has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kurt is excellent to work with, and we are grateful for his expertise and all the help he provided in answering our questions. We appreciate his detailed videos, which explain everything clearly in the end. So helpful! Looking forward to working with Kurt and his team for many years to come.

Pacific Tax West Seattle on Google Maps →

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