iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%99+15.1Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 43 dog walkersiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★86 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pampered Pups five stars based on eighty-six reviews, noting that the owner responds to all feedback. Clients frequently praise the team for punctual in-home visits, flexible scheduling, and reasonable pricing for services like walking, feeding, and medication administration. Recurring themes highlight detailed communication, including daily photos and reports, which reassure owners about their pets' well-being. The only low-star comment provided was a brief, unexplained negative statement without specific details.
Google rating: 5.0 out of 5 from 86 reviews (99% five-star).
Reviews on this page: 86 Google reviews (84 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 15, 2026.
Service: Dog Walker serving Addison, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other dog walkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Pampered Pups Dog SittingDog Walkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pampered Pups Dog Sitting: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pampered Pups Dog Sitting: 94/100 on this factor. Category median: 85.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pampered Pups Dog Sitting: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pampered Pups Dog Sitting: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pampered Pups Dog Sitting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
86 Google reviews we collected
5.0of 5
5 stars8599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
99%praise
Praise14699%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price638%
Reasonable1063%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3222%
Would recommend3222%
Honesty & trust3121%
Communication1711%
Quality & results1611%
Speed & response149%
Price & value64%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I can’t say enough nice things about Wendy and Pampered Pups.”
“We came home to happy pets and a well cared for home and would absolutely trust and recommend them again without hesitation.”
“I cannot recommend Pampered Pups Dog Sitting highly enough!”
“He is very protective of our home but Wendy won him over through small steps of building trust.”
“They communicated after each visit and sent photos.”
“We had such a wonderful experience with Wendy and her team, specifically Katie and Sandy.”
“…away plus Wendy and Kate took care of the mail, paper, plants, and quickly won over the more wary of our two little mutts.…”
“The price was very reasonable for 5 days x 2 visits per day, walks, food, belly rubs, mail, plants, etc.”
People customers mention
Wendy34 reviews
Pets6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pampered Pups Dog Sitting for 4 kinds of job. Pick one to see what they paid and said.
SStacy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had such a wonderful experience with Wendy and her team, specifically Katie and Sandy. They cared for our dogs as if they were their own. They communicated after each visit and sent photos. They went above and beyond in their services. We will absolutely use Pampered Pups again.
Reasonable priceOther pet sitting (in-home)Dog walkingDog sitting (in-home)
MMike6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Pampered Pups is everything you want in a dog sitter. Great daily feedback/pix helped us get comfortable with getting away plus Wendy and Kate took care of the mail, paper, plants, and quickly won over the more wary of our two little mutts. The price was very reasonable for 5 days x 2 visits per day, walks,…
Great priceDog walkingDog sitting (in-home)Service not listed
DDeniseLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I can’t say enough nice things about Wendy and Pampered Pups. I have a rescued Frenchie who I had not left since I got him a year ago so I was anxious about leaving him. But Wendy came and met him before I left him with her. Then we agreed she would walk him a few days ahead of the weekend she was going to babysit…
Reasonable priceOther pet sitting (in-home)Dog walking
RRosemary11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Wendy cared for our dog and bearded dragon while we were away for the weekend. Her visits were right on time and her messages to us after each visit were informative and kept us at ease knowing our animals were well cared for while we were away. We will definitely be using her again!
Great priceOther pet sitting (in-home)Dog walking
RRick2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Wendy did a great job with our Doberman! He is very protective of our home but Wendy won him over through small steps of building trust. He is a kind soul (but protective) and once he trusted Wendy they became good friends. To know he was ok and well cared for was a great worry off our shoulders and allowed us to enjoy our trip. Thank you Wendy!
Reasonable priceDog sitting (in-home)
LLisa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Wendy and Dori are wonderful, caring people. They always do a great job and truly care about taking care of pets. I loved getting pictures of our dog when we were away and all the messages. I have used them several times and will continue in the future. Very professional and dependable.
Reasonable priceOther pet sitting (in-home)Dog walkingDog sitting (in-home)
We had such a wonderful experience with Wendy and her team, specifically Katie and Sandy. They cared for our dogs as if they were their own. They communicated after each visit and sent photos. They went above and beyond in their services. We will absolutely use Pampered Pups again.
Price assessment: Reasonable price
Services: Other pet sitting (in-home), Dog walking, Dog sitting (in-home)
Response from the owner · a week ago
Thank you so much Stacy! It was our pleasure!
M
Mike Woodard6 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Pampered Pups is everything you want in a dog sitter. Great daily feedback/pix helped us get comfortable with getting away plus Wendy and Kate took care of the mail, paper, plants, and quickly won over the more wary of our two little mutts. The price was very reasonable for 5 days x 2 visits per day, walks, food, belly rubs, mail, plants, etc. They will be our go-to sitters.
we might even leave the baby with them next time. (kidding).
Thanks for everything W & K.
Price assessment: Great price
Services: Dog walking, Dog sitting (in-home), Service not listed
Response from the owner · a month ago
Thank you Mike! It was our pleasure!
D
Denise BrasierLocal Guide · 14 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
I can’t say enough nice things about Wendy and Pampered Pups. I have a rescued Frenchie who I had not left since I got him a year ago so I was anxious about leaving him. But Wendy came and met him before I left him with her. Then we agreed she would walk him a few days ahead of the weekend she was going to babysit him. She went above and beyond to make him feel comfortable and I received frequent pictures, notes and updates about their walks, dinner and sleeping situations. All were positive. When I got home my baby was excited to see me but he didn’t act crazy - I could tell he wasn’t stressed or scared or neglected in anyway. I will always use Pampered Pups when I have to leave town. It was a pleasure not to worry about my fuzzy baby while I was gone.
Price assessment: Reasonable price
Services: Other pet sitting (in-home), Dog walking
Response from the owner · 4 months ago
Thank you Denise! It was my pleasure!
R
Rosemary Webb11 reviewsiTotal number of Google reviews Rosemary has written across all businesses on Google Maps, not just this one.
Wendy cared for our dog and bearded dragon while we were away for the weekend. Her visits were right on time and her messages to us after each visit were informative and kept us at ease knowing our animals were well cared for while we were away. We will definitely be using her again!
Price assessment: Great price
Services: Other pet sitting (in-home), Dog walking
Response from the owner · 4 months ago
Thank you Rosemary, it was our pleasure!
R
Rick Edwards2 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Wendy did a great job with our Doberman! He is very protective of our home but Wendy won him over through small steps of building trust. He is a kind soul (but protective) and once he trusted Wendy they became good friends. To know he was ok and well cared for was a great worry off our shoulders and allowed us to enjoy our trip. Thank you Wendy!
Price assessment: Reasonable price
Services: Dog sitting (in-home)
Response from the owner · 6 months ago
Thank you Rick! It was my pleasure!
L
Lisa Crowell4 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Wendy and Dori are wonderful, caring people. They always do a great job and truly care about taking care of pets. I loved getting pictures of our dog when we were away and all the messages. I have used them several times and will continue in the future. Very professional and dependable.
Price assessment: Reasonable price
Services: Other pet sitting (in-home), Dog walking, Dog sitting (in-home)
Response from the owner · 7 months ago
Thank you Lisa! It's our pleasure!
S
Stephanie AtiyehLocal Guide · 23 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Always excellent! We've used thus service for years and they are always professional and caring for our pets. We always feel like our cats in good hands when we are out of town.
Services: Cat sitting (in-home)
Response from the owner · 7 months ago
Thank you Stephanie! It's our pleasure!
L
Lisa Cunningham3 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
So thankful we found Pampered Pups and our walker Dori! It’s so comforting having such an easy booking service paired with a team you can trust in your home and who loves our fur babies as much as we do! 10/10 recommend!
Price assessment: Great price
Services: Dog walking
Response from the owner · 8 months ago
Thank you Lisa! It's our pleasure
J
JohnandBecky BristowLocal Guide · 15 reviewsiTotal number of Google reviews JohnandBecky has written across all businesses on Google Maps, not just this one.
Great care of our golden retriever in our home. Feeding, walks, play time...PP cares for our pet family member as well as we do. It makes us feel more at ease when we have to leave knowing he is in his familiar surroundings and with someone who clearly loves being a caregiver. SO MUCH BETTER than a kennel boarding option.
Price assessment: Reasonable price
Services: Dog walking, Dog sitting (in-home)
Response from the owner · 8 months ago
Thank you John and Becky! It was my pleasure!
B
Bill Bronson8 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Such a peace of mind, when I go out of town, Wendy takes great care of my 12 year old pup and has done so for about 10 years! My dog, Abby, loves and trusts Wendy, as well as Dave, who helps Wendy with Abby. Abby has visits 3x a day, getting fed, pottied , walked and meds given; Pictures are taken of Abby during each visit to show me how Abby is doing. Wendy has also extended Abby's care when my flight did not return as scheduled! Wendy and Dave are the GREATEST! and I trust her with my precious pup!
