Experts Reviews · Company report
Paragon Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Paragon Pest Control

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.9★ from 812 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paragon Pest Control is better than 89% of ant exterminators.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paragon Pest Control is better than 83% of ant exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paragon Pest Control is better than 98% of ant exterminators.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paragon Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paragon Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paragon Pest Control is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Paragon Pest Control for 8 kinds of job.

Paragon Pest Control for general wildlife removal

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “General wildlife removal”

Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eli was pleasant, professional and honest. Informed me that he couldn't patch the last hole due to an over abundance of wasps in the area but assured me Paragon would complete the job on their next visit. Excellent work!

Paid $200+Reasonable priceGeneral wildlife removal
Natalie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve used Paragon’s pest and rodent services for several years! Every technician has been wonderful. We get quarterly pest control services and never had a bad experience. Extra thankful for Isiac and his crew for being so thorough with their rodent exclusion too. And Terry in the scheduling department is always so helpful!!

Great priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Mitchell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This company has shown repeatedly that it aims to satisfy their customers. If I have questions, they're more than willing to educate me about my particular situation and make recommendations. I have the feeling they're going to "have my back" until there is complete resolution of my problem.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Terry14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was very impressed with Trevor's professionalism, service orientation and integrity. I highly recommend Paragon Pest Control!

Great priceGeneral wildlife removal
ElizabethLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paragon has been great. We had 4 companies come to give an estimate for potential rodents in attic. Paragon was the only one who found that it was not rats/mice, but a squirrels(s) and where they were entering. Entrance points were covered and attic areas treated. Post treatment followed with additional repairs…

General wildlife removal+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a company I would highly recommend for your extermination needs. They are very professional and go above and beyond the services that they provide. I’m glad I switched!!!

Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Michelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After squirrels chewed their way into the attic, we hired Paragon to humanely trap and exclude the rodents from our house. Every step of the process, the techs and the dispatchers were professional and responsive. They followed up repeatedly to make sure we were happy with the work and not having any further issues.…

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have never posted a review before but had to show my support for this company. I was VERY impressed with everyone at Paragon! They were all super friendly, knowledgeable, and patient with all of my questions. I chose Paragon because they could not only address my raccoon problem, but also treat for insects,…

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris and Reed did an excellent job securing my house where the pesky squirrels had entered. They checked the attic and the rest of the exterior. The repairs and barriers they installed are very well done and do not detract from my house’s appearance. These gentlemen were on time, polite and ready to answer any…

General wildlife removal+ Responsiveness+ Quality+ Professionalism
DeShondelaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paragon was a blessing to me over the past week. I had annoying squirrels in my attic that were causing a lot of damage, including destroying my insulation. I called Paragon and Chase came out and did a free inspection. Afterward, he gave me my quote, which was a great deal. Unfortunately, after the winter storm…

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Quality+ Professionalism
Cja4thLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionTermite exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral wildlife removal+ Responsiveness+ Quality+ Professionalism

Price

$119+27% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 63%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection173$56–$111
Bug & insect extermination136$58–$111
Ant extermination108$68–$199
Rodent extermination87$81–$323
Hornet & wasp extermination85$58–$282
Spider extermination73$63–$146
Cockroach extermination70$58–$246
Termite inspection32$108–$323

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