General contractor · Santa Monica, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%23+1.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 29 backyard court installersiPosition by Experts Score among all companies we track in this category. · better than 75%
4.9★★★★★46 Google reviews
87%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Patio Builders 4.9 out of 5 based on 46 reviews. Customers frequently cite punctuality, clear communication, and fair pricing for services including deck construction, waterproofing, patio covers, and hardscape installation. Recurring themes highlight the team's ability to meet schedules and provide detailed design suggestions. One minor criticism notes that pricing can be higher than competing estimates, though reviewers often justify the cost with the quality of craftsmanship and materials used.
Google rating: 4.9 out of 5 from 46 reviews (87% five-star).
Reviews on this page: 46 Google reviews (44 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 26, 2026.
Service: Backyard Court Installer serving Santa Monica, California.
Data from Google, last updated November 11, 2026.
Score profile vs other backyard court installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Patio buildersBackyard Court Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Patio builders: 87/100 on this factor. Category median: 82.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Patio builders: 96/100 on this factor. Category median: 83.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 78.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Patio builders: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Patio builders: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Patio builders: 23/100 on this factor. Category median: 20.D
23
Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
4.9of 5
5 stars4087%
4 stars613%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
100%praise
Praise131100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1142%
Reasonable1558%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2418%
Would recommend2318%
Quality & results2217%
Communication2015%
Speed & response1915%
Price & value1310%
Honesty & trust108%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“they were professional through the whole process, kept the job site neat each day, and communicated clearly about any updates, small issues, or next steps.”
“If you need outdoor decking, balcony coating, or deck restoration work, i would absolutely recommend this team.”
“They did a fantastic job building my deck cover and upgrading my patio space.”
“they finished the job on time, explained the balcony waterproofing steps clearly, and the craftsmanship was excellent.”
“Donovan and the crew arrived fast, took down the worn structure, and built a beautiful new deck pergola with great craftsmanship at a fair price, all…”
“…and built a beautiful new deck pergola with great craftsmanship at a fair price, all in one day.…”
“When you have a leaky deck balcony, finding a deck builder you can trust can be hard.”
People customers mention
Sylmar18 reviews
Jacob6 reviews
Clinton4 reviews
Tristan4 reviews
Frederick4 reviews
Donovan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Patio builders for 4 kinds of job. Pick one to see what they paid and said.
DennisLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We needed to replace an old deck staircase at one of our rental properties in Sylmar, and we could not be happier with the experience working with company: Patio Builders. donovan and the crew made the whole deck builder project easy from the first visit to the final install. The job moved along smoothly, they…
Great priceCommercial projects
todd1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I needed an old backyard pergola removed and replaced because several support posts had badly rotted at the base. Donovan and the crew arrived fast, took down the worn structure, and built a beautiful new deck pergola with great craftsmanship at a fair price, all in one day. I was honestly surprised that a deck…
Reasonable priceCommercial projectsCustom home building
toddLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a hard time finding the right deck builder for our backyard deck and paver patio project, but then we reached out to company: Patio Builders. donovan was great. He came by our home, helped us plan the deck remodel and paver layout, and quickly got the crew started. The team was fast, professional, and easy to…
D2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
What a difference a new deck and privacy screen make, and company: Patio Builders made it happen. The before-and-after result really shows the upgrade. jacob was very knowledgeable and helped us work through a few design and layout challenges with the deck builder plan. The crew installed a strong, attractive deck…
Reasonable priceCommercial projects
Nora1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We recently had a custom deck and patio cover built by company: Patio Builders, and it turned out fantastic. the team was very patient with us during the design and planning stage, and once the materials arrived, they moved quickly to remove the old patio and screen area, pour a new slab, and build the new outdoor…
Great priceBasement remodeling
Kinsley1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We had a deck cover and patio shade structure installed, and it has made a huge difference for our outdoor space. I only wish we had added it sooner. The deck builder used quality Alumawood materials, and the finished cover looks great and works perfectly for relaxing outside and keeping the area cooler in the sunny…
They did a fantastic job building my deck cover and upgrading my patio space. I worked on several home improvements during the warmer months, and this deck project was by far my best choice. I got a few estimates from different contractors, and this team not only gave me the best quote, but also shared the best ideas to make the deck area more comfortable, more attractive, and more useful for relaxing, entertaining, and everyday use.
It was an easy decision to hire them. they were professional through the whole process, kept the job site neat each day, and communicated clearly about any updates, small issues, or next steps. frederick and the crew were easy to work with, and jordan made sure the project details stayed on track. from start to finish, it was a smooth experience. now i get to enjoy the quality craftsmanship and beautiful results in every season, especially during the warm california weather.
Price assessment: Great price
Services: Building design, Commercial projects, Custom home building
Thomas Trujillo1 reviewiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
When you have a leaky deck balcony, finding a deck builder you can trust can be hard. i called six contractors for estimates on the deck repair and waterproofing work. Two were too busy to even come out, and another was too far away and only gave a rough price without really looking at the deck surface.
One company missed the estimate appointment, but in the end i was glad i kept looking because it led me to a much better deck contractor. The final two options were one other builder and a deck specialist. The other bid looked competitive at first, but the warranty cost was extra, which made the full deck project feel less clear.
I decided to move forward with the deck builder, and it turned out to be the right call. they finished the job on time, explained the balcony waterproofing steps clearly, and the craftsmanship was excellent. My new deck floor looks even better than the original, and the whole surface feels solid, clean, and well sealed for warm California weather.
If you need outdoor decking, balcony coating, or deck restoration work, i would absolutely recommend this team. They were professional, reliable, and easy to work with from estimate to final cleanup.
Price assessment: Reasonable price
Services: Building design, Commercial projects, Custom home building
Dennis MckeeLocal Guide · 7 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
We needed to replace an old deck staircase at one of our rental properties in Sylmar, and we could not be happier with the experience working with company: Patio Builders. donovan and the crew made the whole deck builder project easy from the first visit to the final install. The job moved along smoothly, they finished the new staircase ahead of schedule, and the craftsmanship was excellent. The stairs feel solid, safe, and well built, and the finished work fits the property nicely. Our tenants were very appreciative of the team’s professionalism, clean work, and respectful communication. we highly recommend them for deck stairs and related outdoor projects.
Price assessment: Great price
Services: Commercial projects
Landon CummingsLocal Guide · 5 reviewsiTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
We had an excellent experience with Clinton and his crew on a full deck rebuild in Sylmar.
Even though we were not on site during the project and never met Clinton in person, communication was steady the whole way through by text and email. He was easy to work with, answered questions clearly, and kept the deck builder process moving smoothly from start to finish.
Our older front deck had worn down over time, so the workmanship and finish quality really mattered for the curb appeal of the home. Clinton said the rebuilt deck would bring back the original charm of the house, and the team absolutely delivered. The new deck looks beautiful, feels solid, and is much easier to maintain in the warm California climate. It was a meaningful investment, but we are confident it was built to last. If you are planning a new deck or a deck restoration, it is well worth speaking with Clinton because his knowledge, craftsmanship, and overall build quality stand out.
Price assessment: Great price
Services: Building design
jay preston2 reviewsiTotal number of Google reviews jay has written across all businesses on Google Maps, not just this one.
My wife and I had a great experience working with jordan and the crew on our poolside deck builder project. The job included removing some old concrete and getting the area level before installing mineral-based composite decking around our newly updated pool. We really like this decking material because it looks clean, feels durable, and stays relatively cool during hot California summer afternoons.
Even with a tight schedule, jordan and the team were flexible and kept the deck construction moving smoothly so everything stayed on track. They explained the deck installation steps clearly, paid attention to the finish work, and made sure the poolside space looked polished and ready to enjoy. tristan was helpful during planning, frederick was great with details, and i appreciated how easy the whole process felt. two thumbs up, and we highly recommend them for anyone wanting quality decking work and a smooth pool deck upgrade.
Price assessment: Great price
Services: Building design
todd burnett1 reviewiTotal number of Google reviews todd has written across all businesses on Google Maps, not just this one.
I needed an old backyard pergola removed and replaced because several support posts had badly rotted at the base. Donovan and the crew arrived fast, took down the worn structure, and built a beautiful new deck pergola with great craftsmanship at a fair price, all in one day. I was honestly surprised that a deck builder team could complete that much work so quickly without cutting corners. Donovan was very easy to work with, kept the project simple, and made the whole process smooth. The finished outdoor living space looks excellent and feels strong, clean, and well built for the warm Sylmar weather.
Price assessment: Reasonable price
Services: Commercial projects, Custom home building
todd buckleyLocal Guide · 9 reviewsiTotal number of Google reviews todd has written across all businesses on Google Maps, not just this one.
We had a hard time finding the right deck builder for our backyard deck and paver patio project, but then we reached out to company: Patio Builders. donovan was great. He came by our home, helped us plan the deck remodel and paver layout, and quickly got the crew started. The team was fast, professional, and easy to work with. They kept the job moving, paid attention to the design details, and made sure the deck and paver work looked clean and well finished. the work was done well and in record time, and it looked beautiful. we would definitely recommend them to anyone thinking about a new deck, patio upgrade, or pavers. i really appreciated how smooth the whole process felt, and it was clear they knew how to handle backyard projects the right way.
D Harper2 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
What a difference a new deck and privacy screen make, and company: Patio Builders made it happen. The before-and-after result really shows the upgrade. jacob was very knowledgeable and helped us work through a few design and layout challenges with the deck builder plan. The crew installed a strong, attractive deck feature and matching privacy section that look great and should last for many years. i was impressed with the craftsmanship, the clean job site, and the way everything was explained in simple steps. the whole process felt smooth from planning to installation, and it was easy to see the care put into the materials and finish work. i highly recommend them for deck builder services and related outdoor projects.
Price assessment: Reasonable price
Services: Commercial projects
Nora Barry1 reviewiTotal number of Google reviews Nora has written across all businesses on Google Maps, not just this one.
We recently had a custom deck and patio cover built by company: Patio Builders, and it turned out fantastic. the team was very patient with us during the design and planning stage, and once the materials arrived, they moved quickly to remove the old patio and screen area, pour a new slab, and build the new outdoor living space. jordan and clinton were great about our custom requests, including adding an ac unit area and installing an overhead fan. They also went above and beyond by taking care of extra details like exterior lighting, hanging shades and vertical blinds, and patching holes in the outside wall. i really appreciated how smooth the whole project felt from start to finish, and donovan made sure the workmanship looked clean and solid. we are extremely happy with the final result and would absolutely recommend them for deck builder and patio projects.
Price assessment: Great price
Services: Basement remodeling
Kinsley Garner1 reviewiTotal number of Google reviews Kinsley has written across all businesses on Google Maps, not just this one.
We had a deck cover and patio shade structure installed, and it has made a huge difference for our outdoor space. I only wish we had added it sooner. The deck builder used quality Alumawood materials, and the finished cover looks great and works perfectly for relaxing outside and keeping the area cooler in the sunny weather. The crew arrived on time, stayed on schedule, and handled the whole deck and patio cover project smoothly. I would gladly recommend this team to friends or anyone looking for a reliable deck builder for an Alumawood patio cover or outdoor living upgrade.
