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Patton Termite & Pest Control

Pest control service · Wichita, KS · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty97−0.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 60 ant exterminatorsPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 2,301 Google reviews · 24 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
$99typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Patton Termite & Pest Control at a glance

Customers frequently praise the company's punctuality, professional communication, and knowledgeable technicians who provide detailed inspections and clear explanations without pressure. Reviews highlight effective services for termites, general pests, and mosquitoes, often noting the staff's courtesy and efficiency. However, some lower-rated experiences cite issues with unreturned calls, missing reports, significant price increases, and instances where treatments were deemed ineffective or inspections were incomplete.

  • Google rating: 5.0 out of 5 from 2,301 reviews (97% five-star).
  • Reviews on this page: 2,301 Google reviews (1,457 with written comments, 1 with photos).
  • Owner responses: the business replied to 69% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Ant Exterminator serving Wichita, Kansas.

Data from Google, last updated October 26, 2026.

Score profile vs other ant exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction96Reliability98Craft & service97Value100Momentum100Replies to reviews99Satisfaction: 96 (median 95)Reliability: 98 (median 94)Craft & service: 97 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 99 (median 100)
This companyAnt Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Patton Termite & Pest Control: 96/100 on this factor. Category median: 95.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Patton Termite & Pest Control: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Patton Termite & Pest Control: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Patton Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Patton Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Patton Termite & Pest Control: 99/100 on this factor. Category median: 100.A
99

Bar = this company · dark tick = category median.

Star ratings

2,301 Google reviews we collected

  • 5 stars2,22797%
  • 4 stars572%
  • 3 stars60%
  • 2 stars50%
  • 1 star60%

Praise vs complaints

Phrases our text analysis found in 1,457 written reviews

  • Praise2,38799%
  • Complaints121%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price6017%
  • Reasonable24369%
  • Overpriced51%
  • Not sure4413%
$99+3% vs typical ant exterminators

Middle half of what 240 customers paid ($73–$246) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude85236%
  • Quality & results55023%
  • Speed & response42318%
  • Communication2219%
  • Would recommend2209%
  • Honesty & trust693%
  • Price & value643%

What customers talk about

We read 1,457 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The front office staff was professional, courteous, and quick to schedule service.”
  • “Patton Termite & Pest Control provided exceptional service from start to finish.”
    “It is my opinion the bumper of the Patton truck fits perfectly into the damaged quarter panel of the vehicle that was parked on the street.”
  • “Connor was great and moved quick and was overall just a great guy!”
  • “I especially appreciate that he explains what he is treating for, why certain products are being used, and how they work.”
  • “I highly recommend Patton for both residential and commercial pest control, whether you’re addressing an existing problem or looking for preventative service.”
    “Hopefully the bugs stay away.”
  • “It’s refreshing to have someone who not only takes pride in doing his job well but also treats his customers with genuine kindness and respect.”
    “Not happy with Patton's dishonest business practices!”
  • “Prices are reasonable and Juan is an excellent technician.”
    “this is a rip off company who does not know their business.”

People customers mention

  • Jim 25 reviews
  • Juan 19 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Patton Termite & Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

MakiLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I needed a company to do my VA refinance and found these guys. My appointment was scheduled last week Thursday for the following week on Monday, which was also Columbus Day. Tim came to my house and inspected it in and out accomplished all the paperwork prior to leaving. He gave me a lesson on bugs and termites.…

Paid $80–100Great priceTermite inspection
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I called to get consultation...someone came out but I never received any information. I never got a call back...never received information on they found but I was charged for consult... I'm being charged for services I never received.

Paid $100–120
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pete is such a professional! That’s a very thorough job and is always engaged with his customers.

Paid $200+Reasonable price
ReneeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have been doing business with Patton for several years now and feel like they do a GREAT job in keeping our home free from unwanted critters and varmints! Connor has been servicing our home for a year now and my husband and I feel Connor is very professional and courteous towards us and good about keeping us…

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So happy to have pleasant people to work with. Had a home inspection on the home I'm selling and thank goodness for the Sentricon system to keep termites out of my home. Worth every penny!! Great way to protect your home. The best peace of mind you can have. Thanks for all your professionalism!!

Paid $200+Great priceHome inspection
Cammie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly, professional, punctual and great communication. I really appreciate that they drove all the way to Pratt from Wichita.

Paid $200+Not sureBed bug extermination

Photos

Customer reviews

5.0 ★★★★★ 2,301 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Terry Best10 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome job! Thorough and knowledgeable!

Response from the owner · 3 days ago

Thank you so much for the 5-star review, Terry! We’re glad to hear you were happy with our team's thorough and knowledgeable service. We truly appreciate you choosing Patton Termite & Pest Control!

Chris TincherLocal Guide · 39 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Patton does all of my businesses and home. They are outstanding and if we ever do have a new pest issue they are out asap to get on top of it. Give them a call you wont regret it!

Response from the owner · 5 days ago

Thank you so much, Chris! We truly appreciate you trusting Patton with both your businesses and your home. We’re always happy to be there when you need us, and we really appreciate the recommendation and your continued support!

Jon HLocal Guide · 15 reviewsTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Patton Termite & Pest Control provided exceptional service from start to finish. The front office staff was professional, courteous, and quick to schedule service. The technician arrived as promised and delivered the same high level of professionalism. The entire process was smooth and efficient. I highly recommend Patton for both residential and commercial pest control, whether you’re addressing an existing problem or looking for preventative service.

  • Price assessment: Great price
  • Services: General pest inspection, Bug & insect extermination
  • Pest type: Ants, Spiders
Response from the owner · 6 days ago

Jon, thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with both our office staff and technician. We truly appreciate your recommendation and thank you for trusting Patton Termite & Pest Control!

TL Sother5 reviewsTotal number of Google reviews TL has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben provided a detailed inspection of our home. Pointed out areas of concern. Explained possible solutions in detail. He made sure I understood the details of the inspection and provided clear answers to all my questions. Ben is a very knowledgeable technician and made me feel comfortable throughout his visit. It was a no pressure conversation while sharing lots of knowledge related to his field.

  • Price assessment: Reasonable price
  • Services: Home inspection
Response from the owner · a week ago

Thank you for the wonderful review! We’re so glad Ben provided a thorough, informative inspection and took the time to answer all of your questions without any pressure. We’ll be sure to pass along your kind words to him. Thank you for choosing Patton Termite & Pest Control!

Jack Thomas4 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and knowledgeable about what he was doing great job would recommend to anyone

Response from the owner · a week ago

Thank you for the great review! We’re glad you had a professional and knowledgeable experience with our team. We truly appreciate your recommendation and thank you for choosing Patton Termite & Pest Control!

Maki SeaUsoLocal Guide · 21 reviewsTotal number of Google reviews Maki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed a company to do my VA refinance and found these guys. My appointment was scheduled last week Thursday for the following week on Monday, which was also Columbus Day. Tim came to my house and inspected it in and out accomplished all the paperwork prior to leaving. He gave me a lesson on bugs and termites. Very nice guy and professional. Thank you guys.

  • Price assessment: Great price
  • Price: $80–100
  • Services: Termite inspection
Response from the owner · a week ago

Thank you for sharing your experience and choosing Patton Termite & Pest Control for your termite inspection! We’re pleased to hear that Tim provided professional, thorough service and took the time to explain more about bugs and termites. We’ll be sure to pass along your kind words to him. We appreciate your trust and wish you all the best with your VA refinance!

Cole Munley1 reviewTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Connor was great and moved quick and was overall just a great guy!

Response from the owner · a week ago

Thank you for the five-star review! We’re happy to hear Connor provided efficient service and made such a great impression. We’ll be sure to share your kind words with him. Thank you for choosing Patton Termite & Pest Control!

Shannan Johnson4 reviewsTotal number of Google reviews Shannan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Juan was amazing today! And very knowledgeable!

  • Price assessment: Not sure
  • Price: $200+
  • Services: Home inspection
  • Pest type: Cockroaches, Spiders
Response from the owner · 2 weeks ago

Thank you for sharing your experience with Juan. We will be sure to pass along your kind words! Thank you for choosing Patton!

V RLocal Guide · 12 reviewsTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I’ve been extremely pleased with Patton Pest Control, and I especially want to recognize my technician, Connor, for his outstanding service. Connor consistently goes above and beyond. He is professional, knowledgeable, courteous, and always takes the time to answer my questions thoroughly. I especially appreciate that he explains what he is treating for, why certain products are being used, and how they work. He never makes me feel rushed or that my questions are an inconvenience. It’s refreshing to have someone who not only takes pride in doing his job well but also treats his customers with genuine kindness and respect. Patton Pest Control is fortunate to have Connor representing their company. His dedication and exceptional customer service are exactly why I continue to trust Patton with my home. I highly recommend them!

  • Services: General pest inspection
  • Pest type: Spiders
Response from the owner · 3 weeks ago

Thank you for taking the time to share such a thoughtful review! We’re glad Connor has made you feel informed and comfortable during your services. We’ll be sure to share your kind words with him. Your continued trust in Patton means a great deal to our team, and we appreciate the recommendation!

Libby Barnhardt6 reviewsTotal number of Google reviews Libby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very thorough

  • Price assessment: Great price
  • Services: Bug & insect extermination
  • Pest type: Cockroaches, Spiders
Response from the owner · a month ago

We're glad you had a great experience! Thank you for taking the time to leave us a review. We appreciate your support!

Patton Termite & Pest Control on Google Maps →

Business details