Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Paul Mitchell The School Portsmouth logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%17+1.2Craft & service penalty93−0.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Paul Mitchell The School Portsmouth

Portsmouth, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 91 makeup artists · 4.8★ from 562 Google reviews

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Percentile vs other makeup artists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paul Mitchell The School Portsmouth is better than 84% of makeup artists.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 86% of makeup artists.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paul Mitchell The School Portsmouth is better than 93% of makeup artists.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 100% of makeup artists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paul Mitchell The School Portsmouth is better than 100% of makeup artists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 17% of makeup artists.F
17

Reviews for your job

Customers hired Paul Mitchell The School Portsmouth for 8 kinds of job.

Paul Mitchell The School Portsmouth for hair coloring

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Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$111–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Hair coloring” · showing 20

KL14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

THANK YOU Addie. I wish you many, many wishes for a happy future. When you see Emily please tell her I was thinking about her

Reasonable priceBlowoutsHaircutHair coloring
kenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I had a great experience. My stylist was professional and very friendly. I got the exact result I was hoping for, loving my new fall look!

Great priceBlowoutsHair coloring
KellieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’m extremely pleased as to how amazing my hair turned out. I went in to see Victoria. I showed her what I was looking for. She’s kind, bubbly, and honest about what color would look good for the fall season. In addition the instructors were extremely helpful and and friendly.

Great priceHair coloring
NacheleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My hair stylist Z was amazing! She listened to what I wanted and delivered gorgeous results! She gave me highlights, a layered bob haircut, curtain bangs and a voluminous blowout! Highly recommend!

Great priceBlowoutsHaircutHair coloring
GabriellaLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chloe was absolutely amazing. Her attention to detail and care was outstanding.

BlowoutsHair coloring
Clare3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great place, talented teachers, diligent students, great results!

Great priceHaircutHair coloring
Noelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eden was absolutely amazing yesterday! She is so professional and really knows how to carry on a conversation. I’m obsessed with her overall talent!

Customer photo from Noelle's review
Great priceBlowoutsHaircutHair coloring
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love Paul Mitchell ❤️ and the teacher's are all Great. And all the students

Great priceBlowoutsHair coloring
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

She explained everything to me step by step. I love what she did to my hair. Recommend

Great priceHaircutHair coloring
CarolLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Students & instructors are always great. They listen to what you want & need.

Great priceHaircutHair coloring
ColletteLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome job by Juliana Devito & the entire Paul Mitchell team!!

Customer photo from Collette's reviewCustomer photo from Collette's reviewCustomer photo from Collette's review
Reasonable priceHair coloring
Nancy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Juliana was excellent, pleasant, good communication and coloring along with her teacher.....all staff were great and I enjoyed the positive energy of the other stylist students in the room 😀

Hair coloring
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★

Liliah was great overall. The cut (trim) was just right. She asked good questions. But she left the hair color on my roots for too long. And I believe too light of a touch and time to set when she was pulling the color through to the ends. Also, she could have been more thorough to take the color on my skin at the front hair line.

Reasonable priceHaircutHair coloring
Maureen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The team at Paul Mitchell is outstanding. Instructors were always watching and advising students on techniques. I received two-color foils. Awesome job. Thank you Kate S.for doing my hair exactly how I wanted my hair. Perfect outcome. Very creative hair stylist Excellent prices

Great priceHair coloring
Eileen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great pedicure by Addi today. She did it all: trim, file, massage, scrub and she did a neat job with the polish. best pedicure at Paul Mitchell yet!

Reasonable pricePedicureHair coloring
carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shay was great, very knowledgeable and professional..My hair came out perfect with no bleach used~thank you so much! Carol

Reasonable priceHair coloring
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eden is the best! Very talented, professional, listens and has great suggestions - I’ve been to schools for student services before but this is the first time I have come back requesting the same student.

Reasonable priceHaircutHair coloring
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Isabella was very good. I love my cut and color

Great priceHaircutHair coloring
Marie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Paul Mitchell School is a great place to get your hair styled!

Great priceBlowoutsHair coloring
Piper1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eden did great!! She was so nice and great to talk to!

Great priceHair coloring

Show more hair coloring reviews (40 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 15%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Haircut103$32–$58
Hair coloring60$111–$214
Blowouts44$38–$84
Pedicure11—
Facial massage8—
Manicure6$66–$96
Waxing4—
Nail art3—

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