Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Paul Mitchell The School Portsmouth logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%17+1.2Craft & service penalty93−0.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Paul Mitchell The School Portsmouth

Portsmouth, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 91 makeup artists · 4.8★ from 562 Google reviews

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Percentile vs other makeup artists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paul Mitchell The School Portsmouth is better than 84% of makeup artists.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 86% of makeup artists.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paul Mitchell The School Portsmouth is better than 93% of makeup artists.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 100% of makeup artists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paul Mitchell The School Portsmouth is better than 100% of makeup artists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 17% of makeup artists.F
17

Reviews for your job

Customers hired Paul Mitchell The School Portsmouth for 8 kinds of job.

Paul Mitchell The School Portsmouth for manicure

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$96
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Manicure”

Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I had a wonderful experience, my stylist was fantastic!! Love my new haircut!!

Great priceHaircutManicure
Sue12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I received a facial, haircut &style as well as a manicure from Z. She was professional, kind and made sure she followed up with instructors every step of the way. The entire experience was wonderful

Great priceHaircutFacial massageManicure
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Had a pedicure… had a lovely person. But no experience with nail care in my opinion. The girls should have had small tables to put their products on. They had to put everything on the floor. Products used were old and too thick to use easily. I was surprised products used weren’t for sale there.t nail polish has…

Facial massagePedicureManicure
Maribeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Yolanda was great - very personable, meticulous and did a great job

Reasonable priceManicure
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My stylist Natalie was very professional, pleasant and friendly. She reached out to her instructors as needed during my haircut and I was very pleased with the result. I throughly enjoyed my first ever facial!

Great priceHaircutFacial massageManicure
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fabulous work and friendly, professional service.

Great pricePedicureManicure

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 15%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Haircut103$32–$58
Hair coloring60$111–$214
Blowouts44$38–$84
Pedicure11—
Facial massage8—
Manicure6$66–$96
Waxing4—
Nail art3—

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