Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Paul Mitchell The School Portsmouth logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%17+1.2Craft & service penalty93−0.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Paul Mitchell The School Portsmouth

Portsmouth, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 91 makeup artists · 4.8★ from 562 Google reviews

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Percentile vs other makeup artists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paul Mitchell The School Portsmouth is better than 84% of makeup artists.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 86% of makeup artists.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paul Mitchell The School Portsmouth is better than 93% of makeup artists.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 100% of makeup artists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paul Mitchell The School Portsmouth is better than 100% of makeup artists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paul Mitchell The School Portsmouth is better than 17% of makeup artists.F
17

Reviews for your job

Customers hired Paul Mitchell The School Portsmouth for 8 kinds of job.

Paul Mitchell The School Portsmouth for pedicure

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.36
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 11 Google reviews tagged “Pedicure”

Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I have had nothing but great experiences at Paul Mitchell school. Instructors and students are so happy positive and very professional.

OverpricedPedicure
Teri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

She did great. Could have been better but I know she Really didn’t enjoy doing nails and preferred hair

Reasonable pricePedicure
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My Aunt and I went for facials and pedicures. I love it that by going to Paul Mitchell the students get to practice and refine their skills. The facials were very nice and relaxing. I’m not sure if they had different levels of facials but we got basic ones. The pedicures were nice. Both students need more practice…

Great priceNail artPedicure
Eileen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great pedicure by Addi today. She did it all: trim, file, massage, scrub and she did a neat job with the polish. best pedicure at Paul Mitchell yet!

Reasonable pricePedicureHair coloring
RosalieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

The student that did the process was kind, attentive, professional The pedicure itself was the worst I’ve ever had. She did the job and no complaints about what she did. It’s just such a waste of time to come to get that and pay for it when you can pay the same amount at a salon and get something far better. The…

OverpricedPedicure
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Had a pedicure… had a lovely person. But no experience with nail care in my opinion. The girls should have had small tables to put their products on. They had to put everything on the floor. Products used were old and too thick to use easily. I was surprised products used weren’t for sale there.t nail polish has…

Facial massagePedicureManicure
Sunshine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alana was awesome n very professional!!!

Great pricePedicure
Nancy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ali was a joy.

Great priceFacial massagePedicure
Francine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lena was a delight to be with. She was very professional, gentle, and a great stylist. She has great confidence in her abilities, and she was a delight to chat with. Thank you Lena

Great priceHaircutPedicureWaxing
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fabulous work and friendly, professional service.

Great pricePedicureManicure
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceNail artPedicure

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 15%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Haircut103$32–$58
Hair coloring60$111–$214
Blowouts44$38–$84
Pedicure11—
Facial massage8—
Manicure6$66–$96
Waxing4—
Nail art3—

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