How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREPauleys Plumbing
Salem, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 66 septic tank services · 5.0★ from 62 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pauleys Plumbing for 6 kinds of job.
Pauleys Plumbing for drain cleaning
Clear ✕All 11 Google reviews tagged “Drain cleaning”
Fast and friendly service. Returns your calls and shows up when stated. FIVE STARS.
He called right back, came when he said. He was pleasant and professional. Very thorough in his work, very happy. Would highly recommend him and use him.again
Jarvis was incredible from start to finish. Hands down the best experience we’ve had with a plumber. Jarvis was very honest upfront and most of all genuine. He was very thorough in his explanation of what caused the issue and how he was going to fix it. His work was fantastic. Excellent communication and was…
Jarvis was very professional and honest in helping us with a clogged pipe. He took the time to explain what he was doing and ensured we understood each step he was taking. His knowledge of his trade is clear in how he communicates. He was punctual, worked quickly and effectively and was very reasonably priced. Highly recommend!
I called Friday morning, not expecting Mr. Pauley to come right then to inspect our back up pipe. His work is impressive and took only 30 minutes. Thank you for a well done job. Don't call any other plumber except him. You won't be disappointed!
Great work, great response time, professional, best work in town and a great price. all around 10 starts
AMAZING! We had a wonderful experience with Jarvis. I called Pauley's Plumbing at 8pm when they were closed and received a call the next morning before 8am which is an incredibly fast response! I told Jarvis our issue and he swung by before his work started. He spent an ample amount of time trying to figure out our…
We had a challenging clogged drain in the kitchen. Mr. Pauley worked tirelessly and stayed late to ensure drain was working properly. We were very pleased with his knowledge and work ethic
Jarvis went above and beyond my expectations in fixing a main drain clog that was backing up my entire house. Not only was he the quickest to respond but set to work immediately with an obvious pride and determination to fix the problem and get it done right. He spent the time to assure that my drain was clear and…
Quick response to a morning emergency. Showed up and cleared the line and was very professional in every way. And all of this on a holiday when his business was ‘closed’. Amazing. Thanks so much!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 12 | $305–$1.1k |
| Drain cleaning | 11 | $205–$478 |
| Sewer repair | 6 | $383–$2.1k |
| Plumbing leak detection | 4 | $54–$495 |
| Plumbing leak repair | 4 | $248–$1.2k |
| Outdoor plumbing system repair | 2 | $321–$1.0k |