Pet boarding service · Tucson, AZ · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%71+10Replies to reviews 7%85+6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 100 pet groomingiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★113 Google reviews · 23 photos
96%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Paw Commons Pet Resort & Training Center - Tucson at a glance
Customers frequently praise the facility's communication, noting detailed updates and report cards during boarding and daycare stays. Training services, including obedience and behavioral correction, are highlighted for their personalized approach and clear instruction. Grooming is generally well-received, though some reviewers noted the staff handled nervous dogs effectively. Recurring criticisms involve pricing transparency, with complaints about undisclosed fees, higher final costs than quoted, and a lack of timely responses to billing questions.
Google rating: 4.9 out of 5 from 113 reviews (96% five-star).
Reviews on this page: 113 Google reviews (99 with written comments, 16 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 22, 2026.
Service: Pet Groomer serving Tucson, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other pet grooming
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyPet Grooming median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paw Commons Pet Resort & Training Center - Tucson: 85/100 on this factor. Category median: 86.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paw Commons Pet Resort & Training Center - Tucson: 82/100 on this factor. Category median: 82.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paw Commons Pet Resort & Training Center - Tucson: 71/100 on this factor. Category median: 100.B
71
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paw Commons Pet Resort & Training Center - Tucson: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paw Commons Pet Resort & Training Center - Tucson: 85/100 on this factor. Category median: 56.A
85
Bar = this company · dark tick = category median.
Star ratings
113 Google reviews we collected
4.9of 5
5 stars10896%
4 stars00%
3 stars22%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
97%praise
Praise11897%
Complaints43%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price1926%
Reasonable4966%
Overpriced57%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3932%
Would recommend2722%
Quality & results2319%
Communication1210%
Honesty & trust1210%
Price & value65%
Speed & response32%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We will 100% be going back and love how caring and thoughtful the staff was with my nerves and the puppies.”
“I would highly recommend her to anyone that needs help with training their dog/puppy !”
“This has been a great experience and has been a great learning opportunity for my pup and myself!”
“He explained everything in detail and kept us informed as to how the dogs were adjusting!”
“The staff is always friendly, helpful, and genuinely happy to talk with you about your dog and their individual needs.”
“Fair pricing, no hidden fees and they were very transparent about the total cost up front.”
“…arding package I choose changed and was never notified, however the cost remained the same.…”
“If anything happens, even something minor like a bee sting or a small scratch, they call me right away to keep me informed.”
People customers mention
Ana11 reviews
Alexis6 reviews
Anna5 reviews
Alex3 reviews
Amelia3 reviews
Mendoza3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Paw Commons Pet Resort & Training Center - Tucson for 4 kinds of job. Pick one to see what they paid and said.
KenLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Alex was terrific! He explained everything in detail and kept us informed as to how the dogs were adjusting!
Great priceDog boarding
NaomiLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★
I boarded for the 1st time. Several charges like pet insurance was not disclosed at the time I made the reservation via phone and the boarding package I choose changed and was never notified, however the cost remained the same.
But the worst is - BOTH my dogs came home with kennel cough
OverpricedDog boardingDog daycare
JeehoonLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We dropped off mallow here for an evaluation. The staff were super helpful and accommodating. Our dog enjoyed her time here! Would definitely come back.
Alissa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Booked a haircut, over the phone I was told the price would be between $90-$120. When I went to pick up my dog I was told it would be $145. When I called to question why the charge was higher they couldn’t come up with an answer and said they would get back with me after speaking with the groomer. I had the service…
OverpricedDog grooming
coleen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My dogs love day care days! The staff is fantastic. They were able to trim blus nails without any problems. A miracle in my book. Highly recommended.
Reasonable priceDog groomingDog daycare
Joel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ana is an excellent trainer. She has extreme patience with both the humans and the dog. She describes clearly the rationale for each intervention that she trains us in, models the technique, and then provides us feedback when we’re practicing what she has taught us. We’re pleased to notice how real our dog has responded.
Alex was terrific! He explained everything in detail and kept us informed as to how the dogs were adjusting!
Price assessment: Great price
Services: Dog boarding
Response from the owner · 3 days ago
Dear Ken,
Thank you for sharing this! We are so glad Alex took such great care of Kayla and kept you informed every step of the way. Clear communication and detailed updates make such a big difference when your pup is boarding with us, and we are thrilled Alex delivered that for you. We will make sure he sees this. Thank you for trusting us with Kayla!
Best regards,
Paw Commons Tucson
Naomi BreziLocal Guide · 18 reviewsiTotal number of Google reviews Naomi has written across all businesses on Google Maps, not just this one.
I boarded for the 1st time. Several charges like pet insurance was not disclosed at the time I made the reservation via phone and the boarding package I choose changed and was never notified, however the cost remained the same.
But the worst is - BOTH my dogs came home with kennel cough
Price assessment: Overpriced
Services: Dog boarding, Dog daycare
Jeehoon JeongLocal Guide · 13 reviewsiTotal number of Google reviews Jeehoon has written across all businesses on Google Maps, not just this one.
We dropped off mallow here for an evaluation. The staff were super helpful and accommodating. Our dog enjoyed her time here! Would definitely come back.
Alissa Brooks4 reviewsiTotal number of Google reviews Alissa has written across all businesses on Google Maps, not just this one.
Booked a haircut, over the phone I was told the price would be between $90-$120. When I went to pick up my dog I was told it would be $145. When I called to question why the charge was higher they couldn’t come up with an answer and said they would get back with me after speaking with the groomer. I had the service done on Monday and it’s now Thursday and I still haven’t been provided a reasonable explanation for why the service price was higher. I’ve had my dog for 5 years and have been to multiple groomers and never had to pay over $125 for a grooming session. They should be more transparent about pricing.
Price assessment: Overpriced
Services: Dog grooming
Response from the owner · a week ago
Dear Alissa,
Thank you for bringing this to our attention. We are glad Ocho's grooming turned out well, but you are right to expect clear and upfront pricing, and we apologize that the final cost did not match what you were quoted and that you did not get a timely explanation. That is not the experience we want for you or Ocho.
Since then, our manager has reached out to you directly to apologize, walk through what happened, and offer to make it right.
We appreciate you trusting us with Ocho and hope we can earn back your confidence sometime soon.
Best regards,
Paw Commons Tucson
coleen ferris1 reviewiTotal number of Google reviews coleen has written across all businesses on Google Maps, not just this one.
My dogs love day care days! The staff is fantastic. They were able to trim blus nails without any problems. A miracle in my book. Highly recommended.
Price assessment: Reasonable price
Services: Dog grooming, Dog daycare
Response from the owner · 2 weeks ago
Dear Coleen,
We love hearing that Patches and Blu get excited for daycare days. The staff adores them both. And getting Blu's nails trimmed without any trouble is a win in our book too, so we are glad it went smoothly. Thank you for the recommendation. We will see all three of you soon.
Best regards,
Paw Commons Tucson
Joel Sadowsky1 reviewiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Ana is an excellent trainer. She has extreme patience with both the humans and the dog. She describes clearly the rationale for each intervention that she trains us in, models the technique, and then provides us feedback when we’re practicing what she has taught us. We’re pleased to notice how real our dog has responded.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 weeks ago
Dear Joel,
This is wonderful to hear! Ana is truly an excellent trainer and we are so happy she has been such a great fit for you and Rio. It means a lot to hear how clearly she explains the rationale behind each technique and takes the time to model it and give feedback while you practice. That kind of teaching makes all the difference for both pups and their people.
We are so glad you are already seeing real progress with Rio. Thank you for trusting us with his training. We cannot wait to see you both again soon!
Best regards,
Paw Commons Tucson
Nora Miller7 reviewsiTotal number of Google reviews Nora has written across all businesses on Google Maps, not just this one.
Today was a very first day I took my dogs in for their trial run. I got great report cards on both of them and I went ahead and purchased the 10 half-day package. Highly recommend.
Price assessment: Reasonable price
Services: Dog daycare
Response from the owner · 3 weeks ago
Dear Nora,
We are so happy to hear that Sam and Bryan's first day went so well! Getting great report cards on their trial run is wonderful and we are glad you went ahead with the 10 half day package. We cannot wait to see them again for more daycare fun.
Thank you for the high recommendation and for trusting us with your pups. We will see Sam and Bryan soon!
Best Regards,
Paw Commons Tucson
Juliette O'Connor3 reviewsiTotal number of Google reviews Juliette has written across all businesses on Google Maps, not just this one.
We have been going to Paw Commons to help train my deaf pup. This has been a great experience and has been a great learning opportunity for my pup and myself! I knew how to train the basics with my pup but what I didn’t know (since I use sign language to communicate with my pup) is how to differentiate the types of things you are asking and expecting from your pup. Overall a great experience! Definitely recommend!!
Response from the owner · a month ago
Dear Juliette,
We are so happy to hear about your experience training Lucy! Working with a deaf pup is such a unique journey and we are glad our team could help you both learn together. It is wonderful that you walked away with a better understanding of how to differentiate what you are asking of her using sign language. That kind of communication makes such a difference.
Thank you for the recommendation and for trusting us with Lucy. We hope to see you both again soon!
Best regards,
Paw Commons Tucson
LYNETTE AND JAKE GREGORY6 reviewsiTotal number of Google reviews LYNETTE has written across all businesses on Google Maps, not just this one.
Dear Lynette and Jake,
Thank you so much! We are so happy to hear that you and your dog had a great experience with our boarding and daycare. Our team works hard to make this a place dogs love coming to and it means a lot to hear that it shows. We hope to see you both again soon!
Best regards,
Paw Commons Tucson
Evan Anderson3 reviewsiTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Ana is a fantastic trainer and has been a fantastic resource for our dog. He has some serious behavioral issues that require an expert trainer to deal with. Ana has helped us make significant improvements in his behavior and which have made our lives much better!
Response from the owner · a month ago
Dear Evan,
Thank you so much for choosing us for Wilson's training. We are so happy to hear that Ana has been such a fantastic resource for him and has helped make significant improvements with his behavior. Knowing those changes have made your lives better means the world to us. We truly appreciate your business and will be sure to share your kind words with Ana. We look forward to seeing you and Wilson again soon!
Best regards,
Paw Commons Tucson
