Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Paw Lofts offers dog daycare, boarding, and grooming services, with reviewers frequently praising the staff's attentiveness, communication, and the facility's on-site veterinary clinic. Customers often note that their pets return home tired from playtime and appreciate the holiday photo sessions. However, some low-star reviews criticize inconsistent grooming details, inadequate outdoor time, and concerns regarding animal handling practices.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
444 Google reviews we collected
Phrases our text analysis found in 330 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 330 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I started taking our new dog there this year and I love how the staff is so attentive to her.”
“Unprofessional and will not recommend.”
“I absolutely love this place and highly recommend it to anyone looking for daycare, boarding, or grooming services.”
“However, I don't recommend this place for cats.”
“Cynthia did an AMAZING job grooming our 2 year old dog.”
“I WENT ON TO TOUR MANY OTHERS AND THIS WAS THE ABSOLUTE WORST OF ALL OF THEM.”
“Bash attends daycare, boarding, and grooming here, and honestly, I wouldn't trust him anywhere else in DFW.”
“She was a bit nervous at first as daycare was new, but has quickly acclimated and is always excited to go.”
“…their vet clinic not far and were able to get my puppy his shot for a reasonable price so that they both could stay!…”
“The people there treat us kindly , communicate and take care of the dogs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Paw Lofts for 8 kinds of job. Pick one to see what they paid and said.
I started taking our new dog there this year and I love how the staff is so attentive to her. They take care of her like she’s their own pup!
You couldn't ask for a better place to board your dog. Many years ago a friend dropped his dog here while he traveled and never came back for him. Lori (owner) took great care of him for several months until I couldn't take it any more and took him home. She loved him like her own. I've referred several friends who…
Have been taking my dogs here for multiple years now. Staff is incredibly friendly, and helpful with any questions you may have. Daycare is great and my pups love it. They also include fun picture days during different holidays or events throughout the year which are always a favorite of ours.
We've tried out several boarding facilities and our dogs like Paw Lofts the best. Their tails are wagging when we drop them off and pick them up. They look happy, healthy, and well-taken care of, which gives us peace of mind when we travel.
I had to puppies and one puppy just needed one shot to stay which he didn't have and my family and I were in town for my nine year old daughters birthday and mine 4 days later, I am truly thankful for Paw lofts with their vet clinic not far and were able to get my puppy his shot for a reasonable price so that they…
I’ve been taking my Bailey Boy to Paw Lofts for over 8 years, and I can’t say enough wonderful things about them. They truly feel like family. Laurie, Mike, Debbie, and the entire team are incredibly caring, kind, and genuine. They love the dogs as if they were their own, and that gives me complete peace of mind…
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 18 | — |
| Dog daycare | 16 | — |
| Dog boarding | 12 | — |
| Other pet daycare | 10 | — |
| Dog boarding with training | 7 | — |
| Dog full service grooming | 7 | — |
| Dog training | 5 | — |
| Dog walking | 2 | — |
4.8 ★★★★★ 444 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I started taking our new dog there this year and I love how the staff is so attentive to her. They take care of her like she’s their own pup!
You couldn't ask for a better place to board your dog. Many years ago a friend dropped his dog here while he traveled and never came back for him. Lori (owner) took great care of him for several months until I couldn't take it any more and took him home. She loved him like her own. I've referred several friends who have all had great experiences. This is the place to take your dog. They can help socialize them, train them, groom them and board them. They love your dog like their own.
Thank you Steve! It was great seeing you again and thank you for the kind words.
I cannot say enough amazing things about this place! Bash attends daycare, boarding, and grooming here, and honestly, I wouldn't trust him anywhere else in DFW. Every person who interacts with Bash genuinely loves him and treats him like family. The groomer is AMAZING, the vet tech is AMAZING, and the entire team is professional, caring, respectful, and knowledgeable. Not only is the care outstanding, but I've also noticed improvements in Bash's behavior since attending. For example, he now loves walking right beside me instead of trying to lead the way during our walks! The only suggestion I'd make is providing photos or videos during boarding. As a dog mom, I love seeing my baby while I'm away! But honestly, I know Bash is in great hands every time he's there, so it's hard to complain. I absolutely love this place and highly recommend it to anyone looking for daycare, boarding, or grooming services. Thank you for loving Bash as much as I do! ❤️🐾 Oh, you and your pets will loveeee picture day!
Have been taking my dogs here for multiple years now. Staff is incredibly friendly, and helpful with any questions you may have. Daycare is great and my pups love it. They also include fun picture days during different holidays or events throughout the year which are always a favorite of ours.
We've tried out several boarding facilities and our dogs like Paw Lofts the best. Their tails are wagging when we drop them off and pick them up. They look happy, healthy, and well-taken care of, which gives us peace of mind when we travel.
I had to puppies and one puppy just needed one shot to stay which he didn't have and my family and I were in town for my nine year old daughters birthday and mine 4 days later, I am truly thankful for Paw lofts with their vet clinic not far and were able to get my puppy his shot for a reasonable price so that they both could stay! I recommend this place to anyone traveling or local!
I’ve been taking my Bailey Boy to Paw Lofts for over 8 years, and I can’t say enough wonderful things about them. They truly feel like family. Laurie, Mike, Debbie, and the entire team are incredibly caring, kind, and genuine. They love the dogs as if they were their own, and that gives me complete peace of mind every time I leave Bailey with them. Bailey gets so excited when we pull into the parking lot, and he’s always happy, tired, and content when I pick him up. I know he’s had a fun day filled with love and attention. After eight years of trusting Paw Lofts with one of my most treasured family members, I can wholeheartedly recommend them. If you’re looking for a daycare where your dog will be loved, well cared for, and treated like family, Paw Lofts is the place!
DO YOUR RESEARCH!!! TAKE A TOUR OF THE WHOLE FACILITY AND ASK QUESTIONS! I took a tour of the facility on 3/25 for daycare. It has taken me several months to digest the horror that I saw and to decide how to review. There was a worker sitting in the lobby with a blonde long hair miniature dachshund pinned to the ground by her collar with the worker's foot the whole time I was there. This is humane "training" for a breed susceptible to tracheal collapse and IVDD? Disgusting. You can see in a large window to the right of the lobby with all of the small dogs. Around 20+ dogs in a small concrete room all agitated and barking at once. Many appeared in true distress. One small cot for an elderly dog. Definitely not a "playroom" more like a hoarding situation under bad conditions. A girl went in to scoop all of the poop and clean pee and she did not interact with any dogs. I asked why no interaction and the response was "if you show one small dog attention they will all want attention." Heartbreaking. Also, why are they not given potty breaks and have to poop and pee in this small crowded room? Other dogs were having to walk through the poop and pee in the small space. THIS IS NOT NORMAL OR ACCEPTABLE!!! PLEASE DO YOUR RESEARCH, TAKE FULL TOURS, ETC. THERE ARE TOO MANY EXCELLENT DAYCARE/BOARDING FACILITIES IN DALLAS. I WENT ON TO TOUR MANY OTHERS AND THIS WAS THE ABSOLUTE WORST OF ALL OF THEM. TRULY HORRIFYING; OWNER MICHAEL SULLIVAN AND MANAGER LAURY MCCONNELL SHOULD ACTUALLY BE REPORTED TO THE SPCA. YOUR DOG DESERVES A HUMANE FACILITY
The sweetest group of people! They’re always on top of everything and consistently go above and beyond to accommodate Goose. Whether it’s daycare or boarding, this is the place to go!
Cynthia did an AMAZING job grooming our 2 year old dog. It was our dogs first groom and Paw Lofts was so amazing!! We will definitely be returning!!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
