How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeace Frog Specialty Cleaning
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,405 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peace Frog Specialty Cleaning for 7 kinds of job.
Peace Frog Specialty Cleaning for area rug cleaning
Clear ✕All 201 Google reviews tagged “Area rug cleaning” · showing 20
The cleaning was okay but the customer service was terrible. They changed the price after we paid deposit because they put the size in their system wrong. They would not honor the price first given or even a discount for their error. They only offered free return delivery, a “hundred dollar value” but we dropped off…
Peace Frog did a wonderful job cleaning the carpets, rugs and couch in our home. Specifically , Tor (Victoria) , was great! She was fast and thorough and even was able to get out a years long stain of slime (with some vinegar prep). The whole process was smooth and i felt very comfortable with the cleaning…
Very easy to work with. Clear communication. Techs clearly wanted to make sure we were satisfied.
They were very informative and professional. We were 100% satisfied our couches and rug look new again!
Very thorough and all of the furniture and rugs look great!
Staff is always professional, considerate and thorough. We’ve used Peace Frog several times and are always impressed!
Decent pricing, quick service, very well done cleaning job on my area rug.
The peace frog team did an outstanding job at my house. I had upholstery, carpet, and area rugs cleaned. They were thorough, showed attention to detail, and were really informative and helpful with my questions and gave me some cleaning tips. Plus super polite and friendly.
Peace Frog did a great job cleaning my large white living room area rug. Clear communication, they pick up the rug, and then do a careful job putting it back down over the rug pad, moving living room furniture as required. Five stars
they did a very good job. professionals for sure
Nice people, love their transparency with the customer. Made this a business I can trust. Had my rug cleaned and I loved the ease of the pick up and drop off of my rug.
Just picked up our 4th area rug from Peace Frog. We always use Peace Frog for any of our carpet and rug needs. And this isn't just recent...they have been our choice for carpet cleaning for well over a decade and we won't be looking to make a change. This team communicates better and faster, inspects and cleans…
We have used Peace Frog a couple of times since moving back to Austin and are very pleased with their services! They are very thorough and every technician we have had is kind and professional. We will continue using them in the future!
These folks were great! I had two fairly good size rugs that hadn’t been professionally cleaned in years just delivered back to the house. I couldn’t be happier with the communication, the service, and the final delivery from Angel and Justin! I knew it had to be done eventually but no idea I would enjoy the final…
Did an outstanding job the day before a Holiday. Wasn't rushed and added to the Work Order an Oriental Rug for a reasonable price
We are very pleased with the job that our Peace Frog technician did on our carpets and rugs. He was punctual and worked quickly. He was friendly and professional. He cleaned the carpet’s throughly and removed some staining. Well done Peace Frog. We will definitely be using them again.
Very punctual. Very professional. They do great work 👍
He cleaned very thoroughly and did a good job. It was pricey but he was here a long time to complete the job
We just had three large rugs, two recliners and a sofa cleaned by Peace Frog and we are very happy with the friendliness and competency of the technician. We have used this company for several years and have always been impressed by the work they do. We plan on continuing to use them every year.
Heavily stained old carpet was unbelievably restored to good as new. Pet stains and odors from 3 indoor dogs and one cat are gone. Very impressed with price and how quickly and thoroughly this was done. Great company, highly recommend! I'll use them again for upholstery cleaning, terrific job, Peace Frog! Love my coffee mug and complimentary sticker!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 461 | $170–$359 |
| Pet stain & odor removal | 206 | $203–$385 |
| Area rug cleaning | 201 | $164–$359 |
| Upholstery cleaning | 188 | $196–$359 |
| Carpet steam cleaning | 62 | $170–$390 |
| Power/pressure washing | 7 | — |
| Drapes & curtain cleaning | 2 | $207–$366 |
