How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeace Frog Specialty Cleaning
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,405 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peace Frog Specialty Cleaning for 7 kinds of job.
Peace Frog Specialty Cleaning for area rug cleaning
Clear ✕All 201 Google reviews tagged “Area rug cleaning” · showing 60
The cleaning was okay but the customer service was terrible. They changed the price after we paid deposit because they put the size in their system wrong. They would not honor the price first given or even a discount for their error. They only offered free return delivery, a “hundred dollar value” but we dropped off…
Peace Frog did a wonderful job cleaning the carpets, rugs and couch in our home. Specifically , Tor (Victoria) , was great! She was fast and thorough and even was able to get out a years long stain of slime (with some vinegar prep). The whole process was smooth and i felt very comfortable with the cleaning…
Very easy to work with. Clear communication. Techs clearly wanted to make sure we were satisfied.
They were very informative and professional. We were 100% satisfied our couches and rug look new again!
Very thorough and all of the furniture and rugs look great!
Staff is always professional, considerate and thorough. We’ve used Peace Frog several times and are always impressed!
Decent pricing, quick service, very well done cleaning job on my area rug.
The peace frog team did an outstanding job at my house. I had upholstery, carpet, and area rugs cleaned. They were thorough, showed attention to detail, and were really informative and helpful with my questions and gave me some cleaning tips. Plus super polite and friendly.
Peace Frog did a great job cleaning my large white living room area rug. Clear communication, they pick up the rug, and then do a careful job putting it back down over the rug pad, moving living room furniture as required. Five stars
they did a very good job. professionals for sure
Nice people, love their transparency with the customer. Made this a business I can trust. Had my rug cleaned and I loved the ease of the pick up and drop off of my rug.
Just picked up our 4th area rug from Peace Frog. We always use Peace Frog for any of our carpet and rug needs. And this isn't just recent...they have been our choice for carpet cleaning for well over a decade and we won't be looking to make a change. This team communicates better and faster, inspects and cleans…
We have used Peace Frog a couple of times since moving back to Austin and are very pleased with their services! They are very thorough and every technician we have had is kind and professional. We will continue using them in the future!
These folks were great! I had two fairly good size rugs that hadn’t been professionally cleaned in years just delivered back to the house. I couldn’t be happier with the communication, the service, and the final delivery from Angel and Justin! I knew it had to be done eventually but no idea I would enjoy the final…
Did an outstanding job the day before a Holiday. Wasn't rushed and added to the Work Order an Oriental Rug for a reasonable price
We are very pleased with the job that our Peace Frog technician did on our carpets and rugs. He was punctual and worked quickly. He was friendly and professional. He cleaned the carpet’s throughly and removed some staining. Well done Peace Frog. We will definitely be using them again.
Very punctual. Very professional. They do great work 👍
He cleaned very thoroughly and did a good job. It was pricey but he was here a long time to complete the job
We just had three large rugs, two recliners and a sofa cleaned by Peace Frog and we are very happy with the friendliness and competency of the technician. We have used this company for several years and have always been impressed by the work they do. We plan on continuing to use them every year.
Heavily stained old carpet was unbelievably restored to good as new. Pet stains and odors from 3 indoor dogs and one cat are gone. Very impressed with price and how quickly and thoroughly this was done. Great company, highly recommend! I'll use them again for upholstery cleaning, terrific job, Peace Frog! Love my coffee mug and complimentary sticker!
Peace Frog is the best company I’ve worked with. They’re honest they’re thorough their kind there helpful and they’re wonderful so they will be who I use over and over.
PeaceFrog is the best carpet, floor, rug and furniture cleaner I've ever used! They do great work, and the technicians are skilled and friendly. I'll hire them every time I need our rugs and floors cleaned!
Justin was super nice and did a great job at explaining all of my options. The price was extremely fair for what was done. Best job on carpet cleaning that I’ve seen. This rug was pretty brown before and now it looks as it did when I bought it. This was done in house, too. He also did some grout cleaning in my…
Had a great experience using Peace Frog for the first time today! Jeremy did a great job, was very personable, and showed great attention to detail when cleaning our rugs and couches. Will definitely use Peace Frog again for our carpet and upholstery cleaning needs.
Y’all, Ben got red wine out of my white sofa and light gray rug! The stain sat for two days until they could get here and there is not a trace of wine left on the sofa. I absolutely love Peace Frog and Ben!
Have used twice and had an excellent experience both times. Both times the technicians have been fantastic and efficient.
Peace Frog did a great job on our carpets. Our area rug looks like new! They did an excellent job on the inside of our car too. I would definitely use them again!
Peacefrog technicians Jason, Lorri and Guy were always prompt, with communications, punctual and displayed exemplary professionalism. Our 13 year old area rugs and floors are fresh and clean; almost like new. The pricing for floors and rugs was reasonable too. Though the turn around on the rugs was slightly…
I’ve been using Peace Frog since the company started and I really like their work. I use them both personally and professionally and they always do a great job.
Ryan Mason did an excellent job on cleaning my carpet, tile, rugs and chairs. My next door neighbor recommended Peace Frog and I’m so glad that I followed her suggestion. I am loving that my house smells so fresh and clean! Thank You Ryan and Peace Frog!
We had a great experience working with Peace Frog! They were prompt and clear with all communication, were punctual, and everyone was so kind and courteous. Their pricing was fair for the services, and their technicians did an incredible job cleaning all of our carpets, tile, and hardwood floors in our new house.…
Will definitely use Peace Frog again
Danny and the other worker were exceptionally polite and hard-working. They did an excellent job on very old carpeting that we had. They were quick and efficient. I would definitely have them back.
On time, professional cleaning by Jeffrey. I had a variety of things to clean from wall to wall carpet, small oriental rugs, and a dry vent. He told me what he was going to do, gave me estimates on timing and was done in about 2 hours... I've used Peace Frog for all my carpet cleaning and they are the best!…
I really enjoiyed working with these guys. They came out, did an amazing job and did the job in a timely fashion. They were also quick in sending information. I will defintely use these guys again. Thank you guys so much...you guys rock!!
I had a Very good experience with them. The scheduling receptionist was able to squeeze me in a last minute booking. He was very kind and understanding. The technicians gave good communication and were friendly throughout the job. They cleaned some pet stains and odors from my guest bedroom and area rug. They were…
Great service experience!!! My technician, Jeffrey did an outstanding job > very thorough, knowledgeable and professional! Not a rush job > took the time needed and was very detailed. Our sofa, rug and chairs were steam cleaned and finished with scotch guard. Great service and excellent clean results!
This was a perfect experience from the time I called to inquire until the time services completed. I had two area rugs that needed to be deep cleaned and have pet stains removed. When I called to inquire I was greeted by a helpful, cheerful person who asked all the right questions. It’s important to know that I…
This is the second time I have used Peace Frog for carpet and area rug cleaning. I honestly don't think I would use any other service! The Peace Frog technician, Jeff, was professional and super nice and did a great job. Peace Frog is a great company to do business with!
Lori from Peace Frog was awesome. She did an excellent job cleaning our 3 bedrooms and 2 area rugs. I used other carpet cleaning companies but Peace Frog exceeds my expectations. Will hire again!
Excellent Service, the techs Lamont and Danny were professional and efficient. Definitely would recommend this company!
Jeff did an incredible job and was an absolute pro: thorough, kind, intelligent, and a delight to be with. I’m all in on Peace Frog from now on. I’ve used other services in the past and nothing compares to Peace Frogs professionalism. With Gratitude, Evan
Great, communicative people! Will use this service again.
Today was my 3rd time using Peace Frog. As always, they were on time, professional, and fast. They did a great job cleaning my carpet, as well as my light wool rug that was showing lots of dirt from my two dogs. They were in and out in less than an hour.
I was beyond thrilled with the service I received from Peace Frog. I've used them twice, and both times, the guys cleaning my carpets were friendly, prompt, and professional. I spoke with Guy who handled setting up a last minute appointment, and he was very helpful. All around, great service. I will definitely be using them again.
We have used Peace Frog in the past and LOVE to support small local businesses. They do wonderful work with non-profits and that is one of the reasons we looked to them when we needed our furniture cleaned. Unfortunately this last experience left us disappointed and will look for another small company in the future.…
Peace Frog is the best! I've been using Peace Frog's services for 7 years and I'm very happy with their service and cleaning. Their prices are reasonable and the technicians are professional full-time staffers who know what they're doing and are always willing to accommodate requests. I love it that they use…
Jason was knowledgeable, honest and did quick and great work. Will be calling Peace Frog for annual cleansing and clearing of my stuff. Thanks!
Wowza! Peace Frog is amazing. I found them via Google search and so glad that I did! My sales rep (Guy) was very detailed and explained the services offered. We were able to schedule my appointment that fit with our schedule (we have pets so they needed to be a the groomers to be out of the way). Carlos was our…
Great!
We have been using Peace Frog for years and would highly recommend service technician Jason for area rug and upholstery cleaning.
I was very impressed with Shane who came over to clean some difficult carpet stains. He worked very hard & he was very kind & thoughtful.
Loved having a female technician. Laurie was fantastic and I could tell she takes pride in her work. Carpets look great and my vintage MCM sofa is cleaner than ever. One of the pet stained area rugs didn't turn out as clean as I hoped. Reaching back out for the 7 day warranty.
Our Cleaning Specialist was amazing! Our furniture hasn’t looked this good since we bought it. These past few weeks have been incredibly stressful, and being able to be in a clean space has been such a blessing. I can’t recommend Peace Frog enough!
Noticeably cleaner area carpets and upholstered chairs. Also cleaned my dryer vent. Very through, careful and professional team. I won’t hesitate to hire them again.
I’ve had them clean my rug, steam my grout, and vacuum my upholstery and it’s always really great. I had special requests, they listened. They are so friendly and give helpful hints on preventing stains and proper care. They were on time to their appointment texted head of time, just an excellent company. I’ll continue to use them and recommend them.
Our Technician for the day Guy was truly a professional! He explained the process & steps he'd be taking while being respectful of the property and pets. We signed up for a maintenance plan just to keep things clean throughout the year and couldn't be happier with the service, value, and experience. Bonus: we got…
Chad did an awesome job! Great customer service!
They always answer the phone! Extremely communicable!! Service oriented and very personable! They did exactly what they said they were going to do and then some! Chad and Lamont were very professional and courteous and went the extra mile to even vacuum up the Christmas needles on the floor! They were very careful…
Awesome experience! Super professional and my couches and area rug look brand new and smell amazing with clean products used! Thank you thank you! Highly recommend this company and team! They were super amazing!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 461 | $170–$359 |
| Pet stain & odor removal | 206 | $203–$385 |
| Area rug cleaning | 201 | $164–$359 |
| Upholstery cleaning | 188 | $196–$359 |
| Carpet steam cleaning | 62 | $170–$390 |
| Power/pressure washing | 7 | — |
| Drapes & curtain cleaning | 2 | $207–$366 |
