How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeace Frog Specialty Cleaning
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,405 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peace Frog Specialty Cleaning for 7 kinds of job.
Peace Frog Specialty Cleaning for area rug cleaning
Clear ✕All 201 Google reviews tagged “Area rug cleaning” · showing 140
The cleaning was okay but the customer service was terrible. They changed the price after we paid deposit because they put the size in their system wrong. They would not honor the price first given or even a discount for their error. They only offered free return delivery, a “hundred dollar value” but we dropped off…
Peace Frog did a wonderful job cleaning the carpets, rugs and couch in our home. Specifically , Tor (Victoria) , was great! She was fast and thorough and even was able to get out a years long stain of slime (with some vinegar prep). The whole process was smooth and i felt very comfortable with the cleaning…
Very easy to work with. Clear communication. Techs clearly wanted to make sure we were satisfied.
They were very informative and professional. We were 100% satisfied our couches and rug look new again!
Very thorough and all of the furniture and rugs look great!
Staff is always professional, considerate and thorough. We’ve used Peace Frog several times and are always impressed!
Decent pricing, quick service, very well done cleaning job on my area rug.
The peace frog team did an outstanding job at my house. I had upholstery, carpet, and area rugs cleaned. They were thorough, showed attention to detail, and were really informative and helpful with my questions and gave me some cleaning tips. Plus super polite and friendly.
Peace Frog did a great job cleaning my large white living room area rug. Clear communication, they pick up the rug, and then do a careful job putting it back down over the rug pad, moving living room furniture as required. Five stars
they did a very good job. professionals for sure
Nice people, love their transparency with the customer. Made this a business I can trust. Had my rug cleaned and I loved the ease of the pick up and drop off of my rug.
Just picked up our 4th area rug from Peace Frog. We always use Peace Frog for any of our carpet and rug needs. And this isn't just recent...they have been our choice for carpet cleaning for well over a decade and we won't be looking to make a change. This team communicates better and faster, inspects and cleans…
We have used Peace Frog a couple of times since moving back to Austin and are very pleased with their services! They are very thorough and every technician we have had is kind and professional. We will continue using them in the future!
These folks were great! I had two fairly good size rugs that hadn’t been professionally cleaned in years just delivered back to the house. I couldn’t be happier with the communication, the service, and the final delivery from Angel and Justin! I knew it had to be done eventually but no idea I would enjoy the final…
Did an outstanding job the day before a Holiday. Wasn't rushed and added to the Work Order an Oriental Rug for a reasonable price
We are very pleased with the job that our Peace Frog technician did on our carpets and rugs. He was punctual and worked quickly. He was friendly and professional. He cleaned the carpet’s throughly and removed some staining. Well done Peace Frog. We will definitely be using them again.
Very punctual. Very professional. They do great work 👍
He cleaned very thoroughly and did a good job. It was pricey but he was here a long time to complete the job
We just had three large rugs, two recliners and a sofa cleaned by Peace Frog and we are very happy with the friendliness and competency of the technician. We have used this company for several years and have always been impressed by the work they do. We plan on continuing to use them every year.
Heavily stained old carpet was unbelievably restored to good as new. Pet stains and odors from 3 indoor dogs and one cat are gone. Very impressed with price and how quickly and thoroughly this was done. Great company, highly recommend! I'll use them again for upholstery cleaning, terrific job, Peace Frog! Love my coffee mug and complimentary sticker!
Peace Frog is the best company I’ve worked with. They’re honest they’re thorough their kind there helpful and they’re wonderful so they will be who I use over and over.
PeaceFrog is the best carpet, floor, rug and furniture cleaner I've ever used! They do great work, and the technicians are skilled and friendly. I'll hire them every time I need our rugs and floors cleaned!
Justin was super nice and did a great job at explaining all of my options. The price was extremely fair for what was done. Best job on carpet cleaning that I’ve seen. This rug was pretty brown before and now it looks as it did when I bought it. This was done in house, too. He also did some grout cleaning in my…
Had a great experience using Peace Frog for the first time today! Jeremy did a great job, was very personable, and showed great attention to detail when cleaning our rugs and couches. Will definitely use Peace Frog again for our carpet and upholstery cleaning needs.
Y’all, Ben got red wine out of my white sofa and light gray rug! The stain sat for two days until they could get here and there is not a trace of wine left on the sofa. I absolutely love Peace Frog and Ben!
Have used twice and had an excellent experience both times. Both times the technicians have been fantastic and efficient.
Peace Frog did a great job on our carpets. Our area rug looks like new! They did an excellent job on the inside of our car too. I would definitely use them again!
Peacefrog technicians Jason, Lorri and Guy were always prompt, with communications, punctual and displayed exemplary professionalism. Our 13 year old area rugs and floors are fresh and clean; almost like new. The pricing for floors and rugs was reasonable too. Though the turn around on the rugs was slightly…
I’ve been using Peace Frog since the company started and I really like their work. I use them both personally and professionally and they always do a great job.
Ryan Mason did an excellent job on cleaning my carpet, tile, rugs and chairs. My next door neighbor recommended Peace Frog and I’m so glad that I followed her suggestion. I am loving that my house smells so fresh and clean! Thank You Ryan and Peace Frog!
We had a great experience working with Peace Frog! They were prompt and clear with all communication, were punctual, and everyone was so kind and courteous. Their pricing was fair for the services, and their technicians did an incredible job cleaning all of our carpets, tile, and hardwood floors in our new house.…
Will definitely use Peace Frog again
Danny and the other worker were exceptionally polite and hard-working. They did an excellent job on very old carpeting that we had. They were quick and efficient. I would definitely have them back.
On time, professional cleaning by Jeffrey. I had a variety of things to clean from wall to wall carpet, small oriental rugs, and a dry vent. He told me what he was going to do, gave me estimates on timing and was done in about 2 hours... I've used Peace Frog for all my carpet cleaning and they are the best!…
I really enjoiyed working with these guys. They came out, did an amazing job and did the job in a timely fashion. They were also quick in sending information. I will defintely use these guys again. Thank you guys so much...you guys rock!!
I had a Very good experience with them. The scheduling receptionist was able to squeeze me in a last minute booking. He was very kind and understanding. The technicians gave good communication and were friendly throughout the job. They cleaned some pet stains and odors from my guest bedroom and area rug. They were…
Great service experience!!! My technician, Jeffrey did an outstanding job > very thorough, knowledgeable and professional! Not a rush job > took the time needed and was very detailed. Our sofa, rug and chairs were steam cleaned and finished with scotch guard. Great service and excellent clean results!
This was a perfect experience from the time I called to inquire until the time services completed. I had two area rugs that needed to be deep cleaned and have pet stains removed. When I called to inquire I was greeted by a helpful, cheerful person who asked all the right questions. It’s important to know that I…
This is the second time I have used Peace Frog for carpet and area rug cleaning. I honestly don't think I would use any other service! The Peace Frog technician, Jeff, was professional and super nice and did a great job. Peace Frog is a great company to do business with!
Lori from Peace Frog was awesome. She did an excellent job cleaning our 3 bedrooms and 2 area rugs. I used other carpet cleaning companies but Peace Frog exceeds my expectations. Will hire again!
Excellent Service, the techs Lamont and Danny were professional and efficient. Definitely would recommend this company!
Jeff did an incredible job and was an absolute pro: thorough, kind, intelligent, and a delight to be with. I’m all in on Peace Frog from now on. I’ve used other services in the past and nothing compares to Peace Frogs professionalism. With Gratitude, Evan
Great, communicative people! Will use this service again.
Today was my 3rd time using Peace Frog. As always, they were on time, professional, and fast. They did a great job cleaning my carpet, as well as my light wool rug that was showing lots of dirt from my two dogs. They were in and out in less than an hour.
I was beyond thrilled with the service I received from Peace Frog. I've used them twice, and both times, the guys cleaning my carpets were friendly, prompt, and professional. I spoke with Guy who handled setting up a last minute appointment, and he was very helpful. All around, great service. I will definitely be using them again.
We have used Peace Frog in the past and LOVE to support small local businesses. They do wonderful work with non-profits and that is one of the reasons we looked to them when we needed our furniture cleaned. Unfortunately this last experience left us disappointed and will look for another small company in the future.…
Peace Frog is the best! I've been using Peace Frog's services for 7 years and I'm very happy with their service and cleaning. Their prices are reasonable and the technicians are professional full-time staffers who know what they're doing and are always willing to accommodate requests. I love it that they use…
Jason was knowledgeable, honest and did quick and great work. Will be calling Peace Frog for annual cleansing and clearing of my stuff. Thanks!
Wowza! Peace Frog is amazing. I found them via Google search and so glad that I did! My sales rep (Guy) was very detailed and explained the services offered. We were able to schedule my appointment that fit with our schedule (we have pets so they needed to be a the groomers to be out of the way). Carlos was our…
Great!
We have been using Peace Frog for years and would highly recommend service technician Jason for area rug and upholstery cleaning.
I was very impressed with Shane who came over to clean some difficult carpet stains. He worked very hard & he was very kind & thoughtful.
Loved having a female technician. Laurie was fantastic and I could tell she takes pride in her work. Carpets look great and my vintage MCM sofa is cleaner than ever. One of the pet stained area rugs didn't turn out as clean as I hoped. Reaching back out for the 7 day warranty.
Our Cleaning Specialist was amazing! Our furniture hasn’t looked this good since we bought it. These past few weeks have been incredibly stressful, and being able to be in a clean space has been such a blessing. I can’t recommend Peace Frog enough!
Noticeably cleaner area carpets and upholstered chairs. Also cleaned my dryer vent. Very through, careful and professional team. I won’t hesitate to hire them again.
I’ve had them clean my rug, steam my grout, and vacuum my upholstery and it’s always really great. I had special requests, they listened. They are so friendly and give helpful hints on preventing stains and proper care. They were on time to their appointment texted head of time, just an excellent company. I’ll continue to use them and recommend them.
Our Technician for the day Guy was truly a professional! He explained the process & steps he'd be taking while being respectful of the property and pets. We signed up for a maintenance plan just to keep things clean throughout the year and couldn't be happier with the service, value, and experience. Bonus: we got…
Chad did an awesome job! Great customer service!
They always answer the phone! Extremely communicable!! Service oriented and very personable! They did exactly what they said they were going to do and then some! Chad and Lamont were very professional and courteous and went the extra mile to even vacuum up the Christmas needles on the floor! They were very careful…
Awesome experience! Super professional and my couches and area rug look brand new and smell amazing with clean products used! Thank you thank you! Highly recommend this company and team! They were super amazing!!
I’ve used Peace Frog for years and will continue to do so. They’re reliable, and they’re customer service is top notch from the schedules to their technicians. Jason has cleaned our carpets the last two times, and he was fantastic.
Once again, great service by Peace Frog carpet cleaners. I bought the package to keep my carpets clean throughout the year. They sent me a reminder to book my appointment. This type of service is greatly appreciated.
I had a great experience with Peace Frog! They charged me exactly what they quoted and there was zero up-selling, just factual information. Guy was very informative and knowledgeable. I had a large area rug and my stairs done. Guy just left so the carpets are still a bit damp but I can see the difference! After…
The technician was knowledgeable, professional and efficient.
They were on time, friendly, and did such a thorough job. I really appreciate how great our tile and carpet looked afterwards. I've used them twice before and wouldn't consider using anyone else!
Very professionally operated business. Technician Carlos was on time, courteous and efficient. He was very respectful and careful with our furniture. He left very clear instructions for next 8-12 hours during drying. I will definitely use and recommend this service.
They gave me a window of arrival that was from 3:30pm to 6pm. Then I received a text asking if it was okay to arrive 30 minutes earlier, and once I said it was okay, Danny, the person cleaning my rug and couches, arrived at 3pm. He was quick and efficient. He was also very nice and respectful. Now my couches and rug…
It was wonderful.The team was professional and courteous. They were efficient yet detailed. I would recommend them and absolutely use their services again.
From getting an estimate over the phone to confirming the appointment and the tech arriving on time, using Peace Frog was a piece of cake. Ryan was very careful and thorough in explaining what he was going to do while he was here, set our expectations of what he could and couldn't do with the carpet cleaning and…
Excellent service! Our tech Carlos was the best we’ve had yet. Professional, thorough, and friendly. He went room to room with me to look with his black light to identify any dog and other stains, many of which I missed. When I told him I didn’t need to move much furniture he offered me a discount that I didn’t even ask for. Highly recommend!!!
Our experience with Peace Frog for cleaning the carpet in three rooms of our home from beginning to end was excellent. From prompt responses to our questions to the scheduling process to the actual carpet cleaning, it was all done efficiently, pleasantly and excellently. Our technician, Ryan, was knowledgeable,…
Peace Frog has been a gem to work with! Jason who was our cleaning technician was on time, courteous, and super respectful of our place. I'd welcome him back any time. And then James came out to do the estimate and he was professional, very straight forward about services offered and the pros/cons, and friendly. I'd…
Peace Frog is always professional and gives great advice on how to keep your carpets and flooring looking fantastic! Not the cheapest but worth every penny. Was able to get my headboard and tile looking like new, and all the petstains off of the carpet. Happy to support local business and will continue to be a repeat customer.
Extremely knowledgable and professional!
Technician was friendly, answered our questions and assisted in moving a few items to better clean the carpet.
Jacob, our technician, was not only on time but offered to be there early! (we had to decline, as we weren't home yet.) He was very respectful of our home, did a careful job of setting up the cleaning hoses etc, and made quick work of the 2 rooms. I asked about raking up some really beaten-down spots in the kitchen…
Peace Frog was so easy to work with and the technician, Carlos, was super friendly, quick, and thorough. Would recommend 10/10!
Great Experience with Peace Frog. On time, great work, and no fuss. Legitimate business to work with and I will use a couple times a year for sure.
We had a really wonderful experience with peace frog! Our rug specialist was incredibly kind and thoughtful (ex: asked if we’d like him to wear shoe coverings in the house), was knowledgeable about our rugs and their maintenance (gave us some great tips) and also left our rugs super clean and refreshed. We’ll…
My cleaning technician Danny did a great job! He was on time, professional and knowledgeable. I will definitely use the service again…
Chad and his assistant were awesome. On time, very professional and personable. Took time to measure out another area in the house for possible tile/grout cleaning in the near future. I’m looking forward to getting that estimate soon. The service was fast and reasonable. Highly recommend.
High quality, professional, and went above and beyond for customer satisfaction.
We have four young children and the Peace Frog crew has been a part of our home team since the birth of our last three knuckleheads and a herd of small children really know how to make carpet messes like professionals :) James had been our tech for as long as I can remember and he really does feel like an old…
I was very pleased with my service from Peace Frog. From the appointment and estimation process, to the carpet cleaning service, it was efficient and straight forward. Jacob, the technician, was prompt, courteous and got everything done in a timely manner and the carpets look and smell refreshed. Peace Frog is a…
Carlos and his assistant Kyle did a great job! They even went out of the way to move my rocking chair back into the nursery. I’m very picky about customer service and I was impressed with their professionalism!
Jacob came to clean my area rug and sofa today and did a fantastic job. He was incredibly prompt and arrived at the beginning of my time window, he was very professional and thorough, and had a great attention to detail. I think Peace Frog is the most reasonably priced company in the area and I'm very satisfied with…
I had a 6x9 wool rug cleaned by Jacob with Peace Frog and he was wonderful! The rug looks great and he was super knowledgeable and professional. While he worked, he had his team whip up a few estimates for some other services and they were in my inbox before he left. Definitely using them for more area rug…
Rug looks great. Price was right. Punctual
What a great company! Peace Frog is like the Southwest Airlines of the cleaning industry. From the first phone call with Sam, to the service excellence in communication along the way, to a timely arrival by Jacob, who texted me when he was an hour away with his professional picture!, to the fantastic job they did,…
Best experience I’ve ever had with a service coming into my home. Neighbors recommended them. Scheduling was easy. Communication was fantastic. Prices were reasonable. On time. Great work! They cleaned two wool rugs and a white chase lounge(well it was white again after they cleaned it). Jacob was our technician and…
Peace Frog did a ton of cleaning for us. Tile, Carpet, Patio, Area rug, chairs. Chad and Sebastian both did an amazing job, they were very conscientious about protecting our property, were very thorough, and the end results looked great. I'll definitely use Peace Frog again.
Technician Jacob did an excellent job cleaning our carpet. He took his time cleaning and explained the services he was providing. I would highly recommend him to friends and family for future services.
We've been Peace Frog Fans for several years and this year's visit didn't disappoint! Jason is a ROCK STAR -- and so was Joe! Attention to detail -- and those little things that we miss -- really show the professionalism and training happening at Peace Frog!
This is my 3rd year using Peace Frog to clean my wool area rug. They are extremely professional, always show up on time and do a great job! In addition, their technicians are personable as well as thorough. I would definitely recommend them.
Jacob did a great job cleaning our rugs. He was prompt and very courteous. He explained the process every step of the way. We are happy with the service.
Ryan and his associate were very courteous, professional, and friendly. They cleaned carpets, area rug, and dryer vent. The office staff was great in helping set up an appointment and choosing the right options.
This is the second time we've had PF come to our home ("bad cat! bad cat!") and I wish I could check off ALL the options about why I like this company. Good Quality; Good Value; Professional: On Time All of it!
Chad was professional, on time, and explained everything thoroughly. Carpet, rugs and upholstery look great! Second time using Peace Frog and will absolutely use again.
Carlos was very professional. He answered all my questions and went beyond what was expected. I will defiantly use them again.
Chad was awesome and very thorough with our clean! Even entertained our dogs! Thank you Peace Frog once again!
Fantastic experience. Carlos was respectful, professional & flexible when we had to make a last minute change. I will definitely use them again!
Carlos cleaned 3 rooms of carpet and and an area rug and he did a fabulous job! Super friendly and polite. Put up with our dogs without batting an eye. Everything looks and smells great! Thanks!
They did a great job cleaning my carpets!
Great experience!
We had Peace Frog come out and clean some pet stains that we had to get out. They did an amazing job at getting everything looking like clean and bright again, even on the white background rug. Danny was fast yet thorough and had us back to a clean house in about an hour. We will use them again for sure!
Jason and James were professional liked how clean my tile, carpet and wood floors look new again.
Cleaned out my dryer vent that goes to the roof. Great service very friendly and efficient
Carlos was great Service was great Yes I will use again Yes I would tell other to use this company
Carlos was fantastic! He was punctual, efficient, and so friendly! 10/10 recommend!
Amazing customer service. Second time we've used them.
I called to set up an appointment for dryer vent cleaning, tile and grout cleaning and area rug cleaning. Every person I spoke with over the phone or by text was Very helpful and polite. Ryan came out and did an EXCELLENT job. I Highly recommend this company and Ryan:)
I had Peace Frog technician Danny clean my years old dirty 18" tile floor, which I didn't have a lot of hope for. He arrived early in the given window, was very courteous and went right to work. He cleaned my 15 year old area rug and I was amazed. He then cleaned the tile and grout which came out way better than…
I’ve used Peace Frog several times over the last many years, and they have always provided excellent service, and at a reasonable cost. I’ve recommended them to several close friends, and recommend them to you, too!
Chad and his assistant, Josh were prompt, courteous, efficient, friendly , very careful and thorough. Chad explained everything in detail about their services and the invoice. We were very pleased with the results and will definitely ask Chad and Peace Frog to return. I can’t say enough wonderful things about Chad’s…
Ryan was great. Let me know when he was on his way which I appreciate. He cleaned two area rugs and they great. He also cleaned my stairs. The carpeting looked like it might need to be replaced but when he was done it looked brand new. Terrific. Very happy with this service.
I think this was our 4th or 5th time using Peace Frog for cleaning services. I will use them every time! They have the most courteous staff and do such a great job. I like how they pay attention to detail and everything is so turnkey because they send you a confirmation through email that shows the services you…
Clean job. The carpet has an odor still in spite of using Orange deodorant?
Peace Frog did an amazing job! Highly recommend!!
Peace Frog has always provided us with great service. Their techs are very polite and do a thorough job.
I’ve used Peace Frog for years and am always impressed with their service. Their online booking system is easy to use, I got an appointment the same week, and the technician was friendly and good as his job. I highly recommend!
technicians were very courteous & professional. went above & beyond, will use again
Prompt, professional, and thorough!
Easy, responsive, came early! Carpets look much better. Thank you!
Chad showed up on time and ready to work. He had great communication, and even let me know what to expect before he arrived. He was fast but thorough, and the carpet and rugs look and feel much better. I would definitely use their service again.
We had a fantastic experience with Peace Frog cleaning our carpets this morning. They were prompt, courteous and and very friendly. It is obvious that these gentlemen know what they are doing and they get the job done! I would highly recommend them to anyone looking for cleaning services.
Carpets are bright and look new! Service provided by Jason. Very polite, professional and clear for all services and fees. I’ll be saving the number for PeaceFrog!
Ryan did a great job and was very thorough. Thank you Peace Frog! ✌🏻
Clean kitchen tile and grout
I contacted Peace Frog several weeks ago to get an estimate on having our carpet and area rug cleaned. I put it off for awhile and last week I decided we were either buying a new rug or giving them a shot. I am so glad that we did! Jason came out and had our carpets and rug cleaned in a little over an hour. We had…
We are very happy with Peace Frog and we will use them again. Great customer service. Great job cleaning our carpets, area rugs and sofas.
Jason always does a fantastic job! They are friendly and very professional. Great package plans too!! Highly recommend.
Had Guy clean my carpet this morning. What a great guy! Pet my cat, was extremely courteous and did a great job. Also I shopped around at about 4 other carpet cleaning companies- this was the only one that didn't bait and switch on the schedule.
My technician Chad was very professional, courteous and very pleasant to work with. I was seriously pleased with the results!!! Also, Covid procedures were never compromised. Customer service is beyond 5 stars. Way beyond. Thank you! See you next time!
Both the sales rep, Sam Schaefer, and the service technician, Jason Schmidt, were very professional. I appreciated the timely response to my request for a quote, the good communication, and showing up on time. The end result looks great. I would definitely reccommend Peace Frog.
Very efficient and nice people work at Peace Frog. I’ve used them for several years and the result is top notch. Today was no exception. Great work!
The speciality cleaning technician, Jason, arrived right on time, explained exactly what he would do, and then did it efficiently. Even the dirtiest areas in the most heavily trafficked walkways were cleaned much better than were cleaned in the past by another company. Some other companies may be a little cheaper,…
Jason did a terrific job cleaning our carpets and also the dryer vent. He gave us tips for future stain removal and told us about an issue he noticed with the dryer vent. Excellent service!
We are repeat Peace Frog customers. They always do a great job, and Danny was no exception today. He was very thorough, and the carpets and sofa look great!
Chad was a very professional young man. Took car of protecting things. Seemed to be very thorough and did not take forever.
We've been using Peace Frog for a number of years now. Because of the superior service, professional representatives and very timely arrivals, i can't say enough how great this team works, as a whole. My wife will not use anyone else. Even when we need immediate attention, and there is no recent window available for service, then we'll wait for Peace Frog.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 461 | $170–$359 |
| Pet stain & odor removal | 206 | $203–$385 |
| Area rug cleaning | 201 | $164–$359 |
| Upholstery cleaning | 188 | $196–$359 |
| Carpet steam cleaning | 62 | $170–$390 |
| Power/pressure washing | 7 | — |
| Drapes & curtain cleaning | 2 | $207–$366 |
