How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeace Frog Specialty Cleaning
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,405 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peace Frog Specialty Cleaning for 7 kinds of job.
Peace Frog Specialty Cleaning for general carpet cleaning
Clear ✕All 461 Google reviews tagged “General carpet cleaning” · showing 140
Peace Frog did a wonderful job cleaning the carpets, rugs and couch in our home. Specifically , Tor (Victoria) , was great! She was fast and thorough and even was able to get out a years long stain of slime (with some vinegar prep). The whole process was smooth and i felt very comfortable with the cleaning…
Our experience with Peace Frog Specialty Cleaning has been first class and professional in every respect. In particular, Cleaning Specialists Angel and Loran were friendly, highly knowledgeable, and handled our carpet pick up in a highly efficient and professional manner. Peace Frog is highly recommend to anyone who needs their carpets cleaned.
We have been using Peace Frog for a few years now and would highly recommend them. They are very personable, thorough, and very reasonably priced. On time every time and a pleasure to have around.
They did a great job and were on time and wore masks and were in and out in no time. They went over any spot I noticed a second time if I asked them. I am signing up for next year as well. One year I had them clean my cat's very tall scratching post or as I call it a kitty condo. Great company.
Professional and friendly. This is my favorite cleaning company to work with for floors and upholstery
Second year having Peace Frog clean my carpets , that had lots of pet hair and stains from 2 sets of cats and a dog. Ryan last year, and Jonah this year. The team takes ongoing notes and shared about particular areas of difficulty. Jonah was so professional and also personable! I also enjoyed learning of his…
I wish I took before and after photos to show what a great job was done! Since having a baby, my dogs have been acting out and have had left a few pee spots on the carpet. Jonah cleaned the carpet for us and you’d never be able to tell there were ever any “accidents”! The carpet looks brand new and the house smells…
Jonah was professional, pleasant, and got the job done quick!! Very happy with the results and I’m happy I chose Peace Frog!
They always do a great job. Sure there are less expensive companies that do this work, but they are polite, thorough, and knowledgeable. They deliver more value for their service.
We had a couple of upholstered items cleaned as well as an oriental carpet. They ALL came out beautifully!! Ask for Jor-El, he was very professional & did a fantastic job! Thanks
Repeat customer on sofa and rug cleaning -- always a great experience. Service techs are always on-time, thorough, and courteous. Good communication up front before they get started to understand goals or concerns. Pricing very reasonable. Appreciate the care taken to keep doors closed as much as possible…
A while back, I made a video short about how you really find out who people are when something goes wrong. It is easy for a business to look good when everything goes perfectly. The real test is what they do when something goes sideways. In that sense, I have been through the fire with Peace Frog, and they came…
I am so impressed with Peace Frog - the older carpeting in the home we’ve been in for two years (with multiple pets!) looks almost brand new. Jonah was fantastic - he walked through each room with my prior to the cleaning, explained the process, and what to expect. Will definitely be using Peace Frog again!
Wonderful service!!!
Peace Frog is the best! I've been using them for years. If you want great sercvice, great prices and excellent results, Call em!
very satisfied-reliable, reasonable , good work , accessible and professional
Professional service with knowledge on a variety of fabrics
Great, fast and friendly service!
PeaceFall Cleaning has been the best when it comes to taking care of my rugs and my hardwood floors, along with the grout between my tiles. They always are incredibly professional, super detail-oriented, and very courteous. I have nothing but good things to say about them, and I can't wait to work with them again in the future!
Peace Frog is the best company I’ve worked with. They’re honest they’re thorough their kind there helpful and they’re wonderful so they will be who I use over and over.
PeaceFrog is the best carpet, floor, rug and furniture cleaner I've ever used! They do great work, and the technicians are skilled and friendly. I'll hire them every time I need our rugs and floors cleaned!
eace Frog was amazing from start to finish! They were quick to respond, flexible, and patient when I had to reschedule multiple times. Justin was fantastic—he thoroughly explained the process, was kind and understanding even with a plumber in the way, and took great care with the work. Unlike my plumber, I knew…
Justin came out today and cleaned our office for us, he cleaned all of our rugs and did it once over on the tile for us like we had asked him for. Could not recommend this company enough, everyone has been incredibly professional and Justin was incredibly kind and informative. We’ll be having Peace Frog do all of…
Lawton was on-time, professional and quick. Really happy with the results.
I have 3 year old carpet that has been moderately abused by 2 dogs, 2 cats and a daughter who is quite messy with her makeup. After several pet stains, oil from pets coats, smeared makeup, and drink spills developed, I figured it was time for a carpet cleaning and began the process of vetting cleaning companies.…
I never leave reviews but I really was blown away by the service I received this morning. I just had Jeremy out to my house to clean three carpeted rooms and the tile of one bathroom. He was on time, very thorough, helpful, kind - all the things you want when having someone do work in your home! Will definitely have Peace Frog back again!
I have used Peace Frog at least 5 times and they are very responsive, professional and do a wonderful job. I had our older sectional cleaned this week by Lori and she was amazing! Great work Lori!
Have used twice and had an excellent experience both times. Both times the technicians have been fantastic and efficient.
From the front-office call team to the on-site quote specialist to the cleaning technician - all of my interactions with PeaceFrog have been professional, courteous, and effective. They accurately identified my carpet cleaning opportunities and challenges. Then they followed through. They just know their stuff and…
Danny did a wonderful job and was a friendly guy. The carpet looks great. Highly recommend this company to others. We will use them again.
Peace Frog did a great job on our carpets. Our area rug looks like new! They did an excellent job on the inside of our car too. I would definitely use them again!
Jeffrey did an outstanding job cleaning our carpet and kitchen tiles. Prior to his arrival, he sent me a picture and text introducing himself. He informed me how far he is from our house so I can plan accordingly. I was at work and this heads up was quite helpful. He even included a short blurb about his hobbies so…
Peace Frog did the most amazing job cleaning our carpets. They were the best priced in the area. I will use them again in the future.
Ryan showed up when he said he would and did a fantastic job. Very courteous. I will highly recommend Ryan and Peace Frog in the future.
Will definitely use Peace Frog again
Ryan and Lamont did a great job on my carpets and tile, and they were professional, knowledgeable, and friendly. I never expected my older carpets could look so good and the stains removed. I knew Peace Frog was good, and they exceeded my expectations. Peace Frog customer service is state of the art!
Danny did a great job & was very professional
We’ve used Peace Frog several times, and we’ve always been pleased with the results. Jeffrey was our technician today, and he did a great job! Our carpets are old and worn, but he made them look so much better! We had our tiles done as well, which always makes the grout look better. He also heard our cat meow when…
Excellent work! Ryan made our six year old pet-stained carpet look like new again! I couldn’t recommend these guys more!
Danny and the other worker were exceptionally polite and hard-working. They did an excellent job on very old carpeting that we had. They were quick and efficient. I would definitely have them back.
On time, professional cleaning by Jeffrey. I had a variety of things to clean from wall to wall carpet, small oriental rugs, and a dry vent. He told me what he was going to do, gave me estimates on timing and was done in about 2 hours... I've used Peace Frog for all my carpet cleaning and they are the best!…
I had a Very good experience with them. The scheduling receptionist was able to squeeze me in a last minute booking. He was very kind and understanding. The technicians gave good communication and were friendly throughout the job. They cleaned some pet stains and odors from my guest bedroom and area rug. They were…
Shane did an amazing job!
Lori from Peace Frog was awesome. She did an excellent job cleaning our 3 bedrooms and 2 area rugs. I used other carpet cleaning companies but Peace Frog exceeds my expectations. Will hire again!
Lori arrived on time and was very professional. She explained what she was going to do and then carefully prepared our home so no walls or corners would be damaged. She carefully cleaned up our home and her equipment after our carpets were cleaned. Job well done!!
All great
Excellent service! Good quality!
Was courteous, punctual , and thorough. Thanks for your help.
Excellent service. Ryan went through the entire process patiently and gave me a detailed report after the job. The house was fresh and clean. Highly recommend👍
We've used Peace Frog before and have always had great results. They've also given us great tips on how to quickly and completely clean up pet stains. This time we needed them just before we listed our home for sale. I couldn't believe how well our carpet turned out after they did their job. And then, just as the…
Prompt and professional. Great results. Carpet looks wonderful. Tile and grout cleaning….amazing! The tech was knowledgeable and efficient. Treated everything with care! Will for sure use them again!!!
Ryan was great and my carpet looks amazing! Thank you!
Amazing quality of work! The technicians we're very nice, professional, on time, and non-judgemental (we recently got a new puppy so lots of accidents). I will absolutely use them for all my floor/furniture cleaning in the future. Thank y'all so much!
On time, thorough!
Peace Frog demonstrated themselves to be professionals both on the job and in the customer service arena. They did a good job assessing the job, quoting what needed to be done, and confirming what my expectations were. They checked for organic matter with a blacklight and documented that they did this. The tech.…
Jeff did an incredible job and was an absolute pro: thorough, kind, intelligent, and a delight to be with. I’m all in on Peace Frog from now on. I’ve used other services in the past and nothing compares to Peace Frogs professionalism. With Gratitude, Evan
Great, communicative people! Will use this service again.
Daniel notified me he was coming in advance. Once he arrived, he saw the rooms that needed to be cleaned and what needed to be moved. He was thorough and quick.
I was beyond thrilled with the service I received from Peace Frog. I've used them twice, and both times, the guys cleaning my carpets were friendly, prompt, and professional. I spoke with Guy who handled setting up a last minute appointment, and he was very helpful. All around, great service. I will definitely be using them again.
I have used this company before for my dryer vent cleaning, and had a great experience. This time I used them for steam cleaning my carpet. My technician was very pleasant and professional, on time, and did a great job. They have very reasonable pricing as well. I highly recommend.
Just wanted to thank Danny for an amazing job! The carpet looks brand new, way better than when I moved in. He was on time, very respectful and answered all my questions. I definitely recommend Peace Peace Frog. Lauren was also very kind and informative, she answered all my questions about the service I would be getting. Thank you guys!
The technician was very professional and accommodating. I would use him again any time.
Peace Frog is the best! I've been using Peace Frog's services for 7 years and I'm very happy with their service and cleaning. Their prices are reasonable and the technicians are professional full-time staffers who know what they're doing and are always willing to accommodate requests. I love it that they use…
Wowza! Peace Frog is amazing. I found them via Google search and so glad that I did! My sales rep (Guy) was very detailed and explained the services offered. We were able to schedule my appointment that fit with our schedule (we have pets so they needed to be a the groomers to be out of the way). Carlos was our…
I was very impressed with Shane who came over to clean some difficult carpet stains. He worked very hard & he was very kind & thoughtful.
Carlos was our service tech. He notified me in advance of his arrival and arrived on time. He was extremely professional and provided excellent customer service.
Great job! I will definitely use them again.
The Peace Frog guys did a fabulous job on some specific spots on carpets. They got most everything out (teenager rooms with makeup, gatorade, lip gloss) and were professional and kind. Would use again!
We were impressed with the quality job Danny's team did with cleaning the grout in our kitchen and our carpets! They did a quality job and were quick and professional! Well worth the price.
Everyone was so kind and helpful at Peace Frog. The whole process was smooth and efficient, from scheduling to service. I would definitely use their service again!
Fantastic service, GUY was our technician and did a great job. He wore a mask and walked us through the process and answered all our questions. He was quick and efficient and showed us the finished results in great detail. Even the folks we spoke to on the phone to book the service and answer our questions were such…
Our Technician for the day Guy was truly a professional! He explained the process & steps he'd be taking while being respectful of the property and pets. We signed up for a maintenance plan just to keep things clean throughout the year and couldn't be happier with the service, value, and experience. Bonus: we got…
Peace Frog was great. I got 3 quotes and Peace Frog offered the most value for the price. They completely cleaned a carpet we had tried cleaning up after our dog with a rented steamvac from Home Depot. We couldn't fix everything, but Peace Frog made it look spotless!
Carlos was freaking awesome. He did a great job, and my carpets are honestly cleaner than when I moved in. He was friendly to my dogs and to my kid, he worked super hard and I’m so impressed with how good everything looks.
Simply the best! I am a repeat customer (rug cleaning) -- and have never found a more caring, careful, and competent company. Recommended without any hesitation whatsoever. Another update -- some years later. Carpets weren't in great shape. Carlos was a genius...no other way to put it. To call him a…
Ryan did an outstanding job in cleaning our tile and carpet, playing close attention to not damage walls and corners plus furniture. Great job Peace Frog.*****
I have used peacefrog many times and will continue to do so in the future. Love the company, love the people and always happy with the price. I've had them come back for difficult spots at no charge. Could not recommend them more.
I have a dark green carpet with no obvious stains, so it isn't as easy to tell how clean it got, but it appeared to be very clean when the technician finished and and it was done at a reasonable price. Ryan was courteous and professional and explained the procedure. The only issue I have is that I chose them…
Really easy to schedule. Very professional, good quality service, and great job cleaning my carpets. Danny was very punctual, professional and did a great job. I would definitely recommend them and use them again.
As usual, Peace Frog was awesome. Jason did an excellent job.
Our technician Carlos was friendly and efficient. He was super patient and answered all my questions about the process and his equipment. He carefully went over some areas that had old spills. We were standing by to help with moving some furniture, but he went ahead and moved it for us and got it moved back neatly.…
Our cleaning specialist, Jason was fantastic. I highly recommend Peace Frog. We had a nasty spill in our home office over the holiday and they were able to send a rep that day to clean.
They always answer the phone! Extremely communicable!! Service oriented and very personable! They did exactly what they said they were going to do and then some! Chad and Lamont were very professional and courteous and went the extra mile to even vacuum up the Christmas needles on the floor! They were very careful…
Jason was very professional, provided excellent customer service, and most importantly, did a great job on our carpet. Thank you!
I’ve used Peace Frog for years and will continue to do so. They’re reliable, and they’re customer service is top notch from the schedules to their technicians. Jason has cleaned our carpets the last two times, and he was fantastic.
Peace Frog is a great business to work with! Very professional, friendly, and top quality work.
Carlos was terrific! Very prompt, courteous, professional, and my carpets look great!
Very professional and great result. Would use in the future.
This is the second time I’ve used Peace Frog for an extensive cleaning of all the carpeting in my house. I had such a great experience the first time that I didn’t hesitate to call them again. Ryan arrived early, talked me through the whole process, no upsell’s, did a spectacular job on every bit of carpeting, and…
They were on time, friendly, and did such a thorough job. I really appreciate how great our tile and carpet looked afterwards. I've used them twice before and wouldn't consider using anyone else!
Carlos was awesome and made great recommendations. This is the 2nd time we’ve used Peace Frog and once again we are pleased with the results!!
Very professionally operated business. Technician Carlos was on time, courteous and efficient. He was very respectful and careful with our furniture. He left very clear instructions for next 8-12 hours during drying. I will definitely use and recommend this service.
Great work, as always. Jacob, our technician, was very nice, good with our dogs, and did a great job getting our carpets clean!
Chad did an awesome job! Will definitely use this company again! Carpets and sofa look brand new!
It was wonderful.The team was professional and courteous. They were efficient yet detailed. I would recommend them and absolutely use their services again.
Punctual, responsive and FAST! Danny came over and removed years of stains and musty smells from old carpets in several rooms, and all for a very reasonable rate. Highly recommended!
Very responsive to my urgent move out needs and needing carpet cleaned. Technicians were polite, cordial, quick clean and reasonably priced. Will use again!
Danny and his helper were very professional and courteous and they did a great job.
Danny was my service person today and provided Excellent service. He arrived promptly which was before his scheduled 📅 time (my view, of you're on time you're late). He ensured that the order was correct. He was transparent about trouble areas and ensured a proper walk thru upon completion. Thank you Danny. I look forward to you returning again .
The technicians were polite, friendly, helpful, and very thorough! They did a super job! The carpet looks and smells great! I’d give them 10 stars if I could!!!
From getting an estimate over the phone to confirming the appointment and the tech arriving on time, using Peace Frog was a piece of cake. Ryan was very careful and thorough in explaining what he was going to do while he was here, set our expectations of what he could and couldn't do with the carpet cleaning and…
Excellent service! Our tech Carlos was the best we’ve had yet. Professional, thorough, and friendly. He went room to room with me to look with his black light to identify any dog and other stains, many of which I missed. When I told him I didn’t need to move much furniture he offered me a discount that I didn’t even ask for. Highly recommend!!!
AGAIN! Fantastic service! Each step of the process from filling out a request on their Website, to the email follow up and phone call. We were grateful to have been able to schedule at just the right time. Our technician Matt was awesome! He worked hard on our ol' carpet and gave it new life. He was very…
They always do above & beyond! Jason also double checked our drier vent. Thanks Jason.
Mathew did a great job on our kid/dog stained white carpet!
Very impressed with the professionalism of this company (initial online estimate, to the call for confirmation, and especially the techs that came out. Both did a great job, Kudos to Manny and primarily Carlos was who I dealt with. Carlos was beyond what I expected. Lately been having to deal mediocre service…
Fabulous job cleaning very stained carpets.
We’ve been using Peace Frog for years! They do great work, are well priced, courteous, and super accommodating. I also appreciate that they always send out the same technician every time. As a result we’ve really gotten to know and trust our specialist, Jason. He is so thoughtful and kind. He’s seen us expand our…
Our experience with Peace Frog for cleaning the carpet in three rooms of our home from beginning to end was excellent. From prompt responses to our questions to the scheduling process to the actual carpet cleaning, it was all done efficiently, pleasantly and excellently. Our technician, Ryan, was knowledgeable,…
Peace Frog has been a gem to work with! Jason who was our cleaning technician was on time, courteous, and super respectful of our place. I'd welcome him back any time. And then James came out to do the estimate and he was professional, very straight forward about services offered and the pros/cons, and friendly. I'd…
Have used them for a couple years now and they always do a great job. Professional, courteous, and punctual. Would definitely recommend.
We have used Peace Frog a number of times now and they do incredible work. The person who I scheduled with was helpful and the technicians who did the work were timely, thorough and very professional. We used them for carpet cleaning, upholstery cleaning and power washing on the outside of our home and everything…
Very professional and communicative. I decided to join the yearly membership.
We had the carpets cleaned in our home today. There are some high traffic areas which really needed some attention. Matthew, our technician, was awesome! He spent extra time to make sure these areas looked great. He was very friendly and professional. I will definitely use Peace Frog again.
Peace Frog is always professional and gives great advice on how to keep your carpets and flooring looking fantastic! Not the cheapest but worth every penny. Was able to get my headboard and tile looking like new, and all the petstains off of the carpet. Happy to support local business and will continue to be a repeat customer.
really good experience. handled the pet stains, and children stains. Prompt. Was able to conduct everything via text. Will definitely use again.
Ryan was great. Thorough and seemed like he was done in no time. Results you can see and be pleased with. Great Job. Cheers
Have used this company for six years. Professional and thorough.
Great experience from the initial call to getting our carpets cleaned. We will absolutely use them again in the future!
Extremely knowledgable and professional!
Excellent service. Knowledgeable, friendly and thorough technician (Ryan). We are very happy with our carpet cleaning and would recommend Peace Frog Cleaning to anyone needing this type of service! Our carpets look and smell amazing - thank you!
Great experience with this company! Easy scheduling, prompt arrival, quick but thorough cleaning of our carpets. Will use again!
Very professional. Great quality. Extremely dependable.
Technician was friendly, answered our questions and assisted in moving a few items to better clean the carpet.
Had a great experience with Peace Frog. They were easy to work with, professional, showed up on time, and did a great job on our carpets. 5 stars all around!
Jason and Lamont were a great team, they cleaned our carpets so well. They were personable, professional, courteous and informative. We even got a coveted frog mug!
Brightened my home and my day! What a treat.
Jacob, our technician, was not only on time but offered to be there early! (we had to decline, as we weren't home yet.) He was very respectful of our home, did a careful job of setting up the cleaning hoses etc, and made quick work of the 2 rooms. I asked about raking up some really beaten-down spots in the kitchen…
They did a great job. Arrived on time.
Great service, our rugs are cleaner !! Thank you Danny!!
Peace Frog was awesome. Easy communication, professional, and courteous from the scheduler, to the GM estimate, to the technician Danny who cleaned our home. Peace Frog GM was upfront about what they could do for us and did not nickel and dime or try to upsell us. There were no hidden fees. The technician Danny…
Peace Frog was so easy to work with and the technician, Carlos, was super friendly, quick, and thorough. Would recommend 10/10!
Great service, super nice people, professional and high quality! Totally recommend five stars! Our technician was Danny and we were so happy with how he handled our carpet and was very personable!
Save your money and shop somewhere else. Edit….. You literally told me that sometimes you have to invest to see if your carpet needs replacing. But instead it’s more like a gamble because you can’t even offer a professional opinion. Where’s the transparency. I know how much time was actually spent in the master…
Peace Frog is a great carpet cleaning company. Danny, our technician, did an excellent job getting a big coffee stain out of the carpet. I honestly didn't think that much would come out but it did. Their customer service is fantastic as well - I got a call from dispatch letting me know they were running behind…
Peace Frog came back to spot clean some areas at no charge even though I was past the deadline for touch up. Jacob did a great clean and gave tips on what to use for spotting the high traffic areas. Thanks!
We used Peace Frog for the first time to have our carpets and tile/grout cleaned after reading their positive reviews. Professional, responsive service from start to finish that exceeded our expectations. Our technician, Ryan, did an amazing job, especially getting the grout and the traffic pattern stains clean. Highly recommend!
I'm very impressed with Peace Frog cleaning! They were able to remove stains on our dining room chair and sofa of which I didn't think could even come out. Chad was on time and worked hard to make sure that everything was as clean as it could be. A lot of attention to detail. Highly recommend!
The office staff are friendly, helpful and very responsive. Our technician, Jason, has been coming to our house for several years now. He's polite, professional, and does an amazing job. We love Peace Frog!
The Peace Frog team was amazing. It is a great company to do business with, I will call Peace Frog anytime I need the services they offer
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 461 | $170–$359 |
| Pet stain & odor removal | 206 | $203–$385 |
| Area rug cleaning | 201 | $164–$359 |
| Upholstery cleaning | 188 | $196–$359 |
| Carpet steam cleaning | 62 | $170–$390 |
| Power/pressure washing | 7 | — |
| Drapes & curtain cleaning | 2 | $207–$366 |
