How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeace Frog Specialty Cleaning
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,405 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peace Frog Specialty Cleaning for 7 kinds of job.
Peace Frog Specialty Cleaning for pet stain & odor removal
Clear ✕All 206 Google reviews tagged “Pet stain & odor removal” · showing 100
The cleaning was okay but the customer service was terrible. They changed the price after we paid deposit because they put the size in their system wrong. They would not honor the price first given or even a discount for their error. They only offered free return delivery, a “hundred dollar value” but we dropped off…
Peace Frog did a fantastic job on cleaning our rugs, chairs and couch. We had them do a very extreme clean.
They cleaned all the tile and carpet in our 4,000 sa ft house and it looks amazing!
We have been using Peace Frog for a few years now and would highly recommend them. They are very personable, thorough, and very reasonably priced. On time every time and a pleasure to have around.
Second year having Peace Frog clean my carpets , that had lots of pet hair and stains from 2 sets of cats and a dog. Ryan last year, and Jonah this year. The team takes ongoing notes and shared about particular areas of difficulty. Jonah was so professional and also personable! I also enjoyed learning of his…
I brought this beautiful recycled sari rug from Jaipur, India and after my dear sweet lab passed from cancer it desperately needed to be cleaned professionally. Peace Frog lived up to its name and came out inspected the rug determined it needed to be taken to their facility so took it with them. Today the brought it back beautifully cleaned and no odor.
Peace Frog did a great job cleaning my large white living room area rug. Clear communication, they pick up the rug, and then do a careful job putting it back down over the rug pad, moving living room furniture as required. Five stars
they did a very good job. professionals for sure
I wish I took before and after photos to show what a great job was done! Since having a baby, my dogs have been acting out and have had left a few pee spots on the carpet. Jonah cleaned the carpet for us and you’d never be able to tell there were ever any “accidents”! The carpet looks brand new and the house smells…
Jonah was professional, pleasant, and got the job done quick!! Very happy with the results and I’m happy I chose Peace Frog!
They always do a great job. Sure there are less expensive companies that do this work, but they are polite, thorough, and knowledgeable. They deliver more value for their service.
Noel with Peace Frog cleaning did an amazing job today! We had 4 rooms & a sectional couch cleaning. Scheduling & price quote was easy and prompt. Carpets & couch looks awesome. Noel, the technician, was professional, friendly, and helpful. Plus got a free mug 😊. Will definitely use Peace Frog again. ✌️
I booked Peace Frog to come clean my carpets last week and it was an excellent experience. Jorrel was the technician that performed our service and he was extremely professional with great attention to detail. He cleaned two rooms, a hallway, and stairs and was in and out in 1.5 hours! He took great care with our…
We have used Peace Frog a couple of times since moving back to Austin and are very pleased with their services! They are very thorough and every technician we have had is kind and professional. We will continue using them in the future!
We are so pleased with the job that Noel did! His communication was fantastic. He was super polite and patient, as this was our first time to have our floors cleaned. This company came highly recommended to us, and I would pass that along to anybody I know who needs their floors cleaned! Great job Peace Frog!
I am so impressed with Peace Frog - the older carpeting in the home we’ve been in for two years (with multiple pets!) looks almost brand new. Jonah was fantastic - he walked through each room with my prior to the cleaning, explained the process, and what to expect. Will definitely be using Peace Frog again!
We are very pleased with the job that our Peace Frog technician did on our carpets and rugs. He was punctual and worked quickly. He was friendly and professional. He cleaned the carpet’s throughly and removed some staining. Well done Peace Frog. We will definitely be using them again.
very satisfied-reliable, reasonable , good work , accessible and professional
PeaceFall Cleaning has been the best when it comes to taking care of my rugs and my hardwood floors, along with the grout between my tiles. They always are incredibly professional, super detail-oriented, and very courteous. I have nothing but good things to say about them, and I can't wait to work with them again in the future!
Heavily stained old carpet was unbelievably restored to good as new. Pet stains and odors from 3 indoor dogs and one cat are gone. Very impressed with price and how quickly and thoroughly this was done. Great company, highly recommend! I'll use them again for upholstery cleaning, terrific job, Peace Frog! Love my coffee mug and complimentary sticker!
Peace Frog is the best company I’ve worked with. They’re honest they’re thorough their kind there helpful and they’re wonderful so they will be who I use over and over.
PeaceFrog is the best carpet, floor, rug and furniture cleaner I've ever used! They do great work, and the technicians are skilled and friendly. I'll hire them every time I need our rugs and floors cleaned!
I had a wonderful experience with Peace Frog from start to finish. Each call I made was handled with professionalism and kindness. I had several concerns about pet stains on my carpet as well as whether or not the wet carpets would present a hazard for my mobility impaired 86 yo mother. The service schedulers had…
I have 3 year old carpet that has been moderately abused by 2 dogs, 2 cats and a daughter who is quite messy with her makeup. After several pet stains, oil from pets coats, smeared makeup, and drink spills developed, I figured it was time for a carpet cleaning and began the process of vetting cleaning companies.…
I never leave reviews but I really was blown away by the service I received this morning. I just had Jeremy out to my house to clean three carpeted rooms and the tile of one bathroom. He was on time, very thorough, helpful, kind - all the things you want when having someone do work in your home! Will definitely have Peace Frog back again!
Peacefrog technicians Jason, Lorri and Guy were always prompt, with communications, punctual and displayed exemplary professionalism. Our 13 year old area rugs and floors are fresh and clean; almost like new. The pricing for floors and rugs was reasonable too. Though the turn around on the rugs was slightly…
I’ve been using Peace Frog since the company started and I really like their work. I use them both personally and professionally and they always do a great job.
I had a Very good experience with them. The scheduling receptionist was able to squeeze me in a last minute booking. He was very kind and understanding. The technicians gave good communication and were friendly throughout the job. They cleaned some pet stains and odors from my guest bedroom and area rug. They were…
This was a perfect experience from the time I called to inquire until the time services completed. I had two area rugs that needed to be deep cleaned and have pet stains removed. When I called to inquire I was greeted by a helpful, cheerful person who asked all the right questions. It’s important to know that I…
Lori from Peace Frog was awesome. She did an excellent job cleaning our 3 bedrooms and 2 area rugs. I used other carpet cleaning companies but Peace Frog exceeds my expectations. Will hire again!
All great
We've used Peace Frog before and have always had great results. They've also given us great tips on how to quickly and completely clean up pet stains. This time we needed them just before we listed our home for sale. I couldn't believe how well our carpet turned out after they did their job. And then, just as the…
Excellent Service, the techs Lamont and Danny were professional and efficient. Definitely would recommend this company!
Amazing quality of work! The technicians we're very nice, professional, on time, and non-judgemental (we recently got a new puppy so lots of accidents). I will absolutely use them for all my floor/furniture cleaning in the future. Thank y'all so much!
Jeff did an incredible job and was an absolute pro: thorough, kind, intelligent, and a delight to be with. I’m all in on Peace Frog from now on. I’ve used other services in the past and nothing compares to Peace Frogs professionalism. With Gratitude, Evan
Great, communicative people! Will use this service again.
I was beyond thrilled with the service I received from Peace Frog. I've used them twice, and both times, the guys cleaning my carpets were friendly, prompt, and professional. I spoke with Guy who handled setting up a last minute appointment, and he was very helpful. All around, great service. I will definitely be using them again.
Peace Frog is the best! I've been using Peace Frog's services for 7 years and I'm very happy with their service and cleaning. Their prices are reasonable and the technicians are professional full-time staffers who know what they're doing and are always willing to accommodate requests. I love it that they use…
Wowza! Peace Frog is amazing. I found them via Google search and so glad that I did! My sales rep (Guy) was very detailed and explained the services offered. We were able to schedule my appointment that fit with our schedule (we have pets so they needed to be a the groomers to be out of the way). Carlos was our…
I was very impressed with Shane who came over to clean some difficult carpet stains. He worked very hard & he was very kind & thoughtful.
Carlos was our service tech. He notified me in advance of his arrival and arrived on time. He was extremely professional and provided excellent customer service.
Loved having a female technician. Laurie was fantastic and I could tell she takes pride in her work. Carpets look great and my vintage MCM sofa is cleaner than ever. One of the pet stained area rugs didn't turn out as clean as I hoped. Reaching back out for the 7 day warranty.
Everyone was so kind and helpful at Peace Frog. The whole process was smooth and efficient, from scheduling to service. I would definitely use their service again!
Fantastic service, GUY was our technician and did a great job. He wore a mask and walked us through the process and answered all our questions. He was quick and efficient and showed us the finished results in great detail. Even the folks we spoke to on the phone to book the service and answer our questions were such…
Peace Frog was great. I got 3 quotes and Peace Frog offered the most value for the price. They completely cleaned a carpet we had tried cleaning up after our dog with a rented steamvac from Home Depot. We couldn't fix everything, but Peace Frog made it look spotless!
I have used peacefrog many times and will continue to do so in the future. Love the company, love the people and always happy with the price. I've had them come back for difficult spots at no charge. Could not recommend them more.
Our cleaning specialist, Jason was fantastic. I highly recommend Peace Frog. We had a nasty spill in our home office over the holiday and they were able to send a rep that day to clean.
My experience with Peace Frog was very positive. I called to get a quote and schedule services, and within days a professional came to my home and did a great job cleaning my sectional, bar stools, office chair, and dinner chairs. All of them had pet stains from my cat when she was ill, and I'm happy to report that…
Jason was very professional, provided excellent customer service, and most importantly, did a great job on our carpet. Thank you!
Awesome experience! Super professional and my couches and area rug look brand new and smell amazing with clean products used! Thank you thank you! Highly recommend this company and team! They were super amazing!!
I’ve used Peace Frog for years and will continue to do so. They’re reliable, and they’re customer service is top notch from the schedules to their technicians. Jason has cleaned our carpets the last two times, and he was fantastic.
Peace Frog is a great business to work with! Very professional, friendly, and top quality work.
Ryan was unbelievably professional, the price was reasonable, and he did a great job. I will absolutely be calling these folks again. From start to finish, an incredible experience and product!
Carlos was terrific! Very prompt, courteous, professional, and my carpets look great!
This is the second time I’ve used Peace Frog for an extensive cleaning of all the carpeting in my house. I had such a great experience the first time that I didn’t hesitate to call them again. Ryan arrived early, talked me through the whole process, no upsell’s, did a spectacular job on every bit of carpeting, and…
Chad gave me a 30 minute heads up that he was on the way, did a great job with my couch and loveseat, and the furniture looks and smells great. Also very careful with my floors/door.
Carlos was awesome and made great recommendations. This is the 2nd time we’ve used Peace Frog and once again we are pleased with the results!!
Great work, as always. Jacob, our technician, was very nice, good with our dogs, and did a great job getting our carpets clean!
It was wonderful.The team was professional and courteous. They were efficient yet detailed. I would recommend them and absolutely use their services again.
Punctual, responsive and FAST! Danny came over and removed years of stains and musty smells from old carpets in several rooms, and all for a very reasonable rate. Highly recommended!
The technicians were polite, friendly, helpful, and very thorough! They did a super job! The carpet looks and smells great! I’d give them 10 stars if I could!!!
Excellent service! Our tech Carlos was the best we’ve had yet. Professional, thorough, and friendly. He went room to room with me to look with his black light to identify any dog and other stains, many of which I missed. When I told him I didn’t need to move much furniture he offered me a discount that I didn’t even ask for. Highly recommend!!!
AGAIN! Fantastic service! Each step of the process from filling out a request on their Website, to the email follow up and phone call. We were grateful to have been able to schedule at just the right time. Our technician Matt was awesome! He worked hard on our ol' carpet and gave it new life. He was very…
They always do above & beyond! Jason also double checked our drier vent. Thanks Jason.
Mathew did a great job on our kid/dog stained white carpet!
Fabulous job cleaning very stained carpets.
We’ve been using Peace Frog for years! They do great work, are well priced, courteous, and super accommodating. I also appreciate that they always send out the same technician every time. As a result we’ve really gotten to know and trust our specialist, Jason. He is so thoughtful and kind. He’s seen us expand our…
We have used Peace Frog a number of times now and they do incredible work. The person who I scheduled with was helpful and the technicians who did the work were timely, thorough and very professional. We used them for carpet cleaning, upholstery cleaning and power washing on the outside of our home and everything…
Peace Frog is always professional and gives great advice on how to keep your carpets and flooring looking fantastic! Not the cheapest but worth every penny. Was able to get my headboard and tile looking like new, and all the petstains off of the carpet. Happy to support local business and will continue to be a repeat customer.
really good experience. handled the pet stains, and children stains. Prompt. Was able to conduct everything via text. Will definitely use again.
Ryan was great. Thorough and seemed like he was done in no time. Results you can see and be pleased with. Great Job. Cheers
Have used this company for six years. Professional and thorough.
Excellent service. Knowledgeable, friendly and thorough technician (Ryan). We are very happy with our carpet cleaning and would recommend Peace Frog Cleaning to anyone needing this type of service! Our carpets look and smell amazing - thank you!
Brightened my home and my day! What a treat.
Great service, our rugs are cleaner !! Thank you Danny!!
I'm very impressed with Peace Frog cleaning! They were able to remove stains on our dining room chair and sofa of which I didn't think could even come out. Chad was on time and worked hard to make sure that everything was as clean as it could be. A lot of attention to detail. Highly recommend!
The office staff are friendly, helpful and very responsive. Our technician, Jason, has been coming to our house for several years now. He's polite, professional, and does an amazing job. We love Peace Frog!
The Peace Frog team was amazing. It is a great company to do business with, I will call Peace Frog anytime I need the services they offer
Great Experience with Peace Frog. On time, great work, and no fuss. Legitimate business to work with and I will use a couple times a year for sure.
Chad and his assistant were awesome. On time, very professional and personable. Took time to measure out another area in the house for possible tile/grout cleaning in the near future. I’m looking forward to getting that estimate soon. The service was fast and reasonable. Highly recommend.
We have four young children and the Peace Frog crew has been a part of our home team since the birth of our last three knuckleheads and a herd of small children really know how to make carpet messes like professionals :) James had been our tech for as long as I can remember and he really does feel like an old…
Awesome service from Guy on the front end, and Jacob did a fantastic job at our home. Can’t recommend them enough!
I was very pleased with my service from Peace Frog. From the appointment and estimation process, to the carpet cleaning service, it was efficient and straight forward. Jacob, the technician, was prompt, courteous and got everything done in a timely manner and the carpets look and smell refreshed. Peace Frog is a…
Peace frog specialty cleaning did a wonderful job! Our technician Carlos was so nice, knowledgeable, and thorough! Our carpets looks SO much better! I highly recommend! And we will absolutely use this company again for other services! Thank you peace frog specialty cleaning!❤️👍
Carlos and his assistant Kyle did a great job! They even went out of the way to move my rocking chair back into the nursery. I’m very picky about customer service and I was impressed with their professionalism!
We have used Peace Frog for SEVERAL years and have no desire to ever use any other company!! We just signed another annual contract yesterday after Jason cleaned our carpet. We love that we have the same person each time so he knows our trouble spots(courtesy of our dog 🙁)! Jason is excellent at his job. He is…
Had carpets and grout cleaned. Extremely happy with the service provided by Carlos and Clayton. Would recommend for quality, professionalism and value.
Danny with Peace Frog did an excellent job! It was a very pleasant experience all the way around! I definitely recommend you give them a call!
I used Peace Frog to clean the carpets in one of my rental homes. There was an old hardened stain from a gel-filled toy on one of the carpets. I thought it was impossible to remove, but they dissolved it and completely removed it! The carpets look fluffy and so much better! They were on time, very professional and…
Best experience I’ve ever had with a service coming into my home. Neighbors recommended them. Scheduling was easy. Communication was fantastic. Prices were reasonable. On time. Great work! They cleaned two wool rugs and a white chase lounge(well it was white again after they cleaned it). Jacob was our technician and…
Peace Frog did a ton of cleaning for us. Tile, Carpet, Patio, Area rug, chairs. Chad and Sebastian both did an amazing job, they were very conscientious about protecting our property, were very thorough, and the end results looked great. I'll definitely use Peace Frog again.
I used Peace Frog for the 2nd time today and continue to be impressed by their service and professionalism. They set the proper tone by having their technicians send you a text alerting you to their ETA, provide a picture, name, and bio of the person who will be entering your home! Such a novel and safe way to do…
We've been Peace Frog Fans for several years and this year's visit didn't disappoint! Jason is a ROCK STAR -- and so was Joe! Attention to detail -- and those little things that we miss -- really show the professionalism and training happening at Peace Frog!
Jacob was extremely friendly and professional. He showed up exactly on time and was quick, efficient and respectful of our home and pets. He was very knowledgeable about the services and product used. We've used Peace Frog for two different homes and will continue to use them in the future!
This is the second time we've had PF come to our home ("bad cat! bad cat!") and I wish I could check off ALL the options about why I like this company. Good Quality; Good Value; Professional: On Time All of it!
They were able to fit me in early (wait list) and did a fabulous job - will definitely use them again!
Carlos was very professional. He answered all my questions and went beyond what was expected. I will defiantly use them again.
Carlos called to let me know he was available to come an hour earlier than planned which worked out very well for me. He was courteous, friendly, and professional. We reviewed the order I had placed over the phone and I ended up needing one less room cleaned. He was great and charged me less than I had estimated.…
We had Peace Frog come out and clean some pet stains that we had to get out. They did an amazing job at getting everything looking like clean and bright again, even on the white background rug. Danny was fast yet thorough and had us back to a clean house in about an hour. We will use them again for sure!
Jason did an excellent job breaking down the services, explaining what he would do and did do, and answering all of my questions. Thanks, Peace Frog!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 461 | $170–$359 |
| Pet stain & odor removal | 206 | $203–$385 |
| Area rug cleaning | 201 | $164–$359 |
| Upholstery cleaning | 188 | $196–$359 |
| Carpet steam cleaning | 62 | $170–$390 |
| Power/pressure washing | 7 | — |
| Drapes & curtain cleaning | 2 | $207–$366 |
