Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Peak City Puppy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%67+9.5Replies to reviews 7%100+7.1Craft & service penalty77−2.3Momentum penalty51−4.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Peak City Puppy

Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 43 dog walkers · 4.9★ from 435 Google reviews

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Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peak City Puppy is better than 88% of dog walkers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peak City Puppy is better than 79% of dog walkers.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Peak City Puppy is better than 77% of dog walkers.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Peak City Puppy is better than 67% of dog walkers.B
67
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peak City Puppy is better than 51% of dog walkers.C
51
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Peak City Puppy is better than 100% of dog walkers.A
100

Reviews for your job

Customers hired Peak City Puppy for 5 kinds of job.

Peak City Puppy for cat sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Cat sitting (in-home)”

Sittin'Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So impressed and relieved to have people who truly care about our animals and receiving messages and photos everyday was a plus. Special thank you specifically to Lindsey and Sandra!!!! 10 out of 10

Reasonable priceCat sitting (in-home)Dog sitting (in-home)
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Peak City Puppy handled and cared for my cat's and dog during a short trip with care and understanding, even though our dog is a little crazy and territorial they were able to work around his temperament and still take care of his needs, walking and feeding.

Reasonable priceDog walkingCat sitting (in-home)
BrookeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a wonderful experience with this company last month. We were very impressed with Audrey’s attention to detail, professionalism and reliability. Initially, I was uneasy leaving our pets (and our home!) with someone after years of only using one pet sitter in our neighborhood but felt completely comfortable…

Reasonable priceOther pet sitting (in-home)Cat sitting (in-home)Dog sitting (in-home)
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was nervous about going on vacation because I've never had anyone cat sit for my cats. It was also difficult, because I'm all the way out in Wake Forest! However, Peak City Puppy and Alexis came through for me in short time and my cats loved her! I received updates and pictures every visit and I just loved the…

Great priceCat sitting (in-home)
JennieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Trish with Peak City Puppy took excellent care of our four cats while we were overseas. We loved getting detailed daily updates and copious amounts of photos. It was also a pleasure to meet her during the home tour, as she was detail focused and an avid animal lover. We'll use this service again!

Great priceCat sitting (in-home)

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 52%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog walking14—
Other pet sitting (in-home)13—
Dog sitting (in-home)10—
Cat sitting (in-home)5—
Dog boarding2—

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