Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Peak City Puppy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%67+9.5Replies to reviews 7%100+7.1Craft & service penalty77−2.3Momentum penalty51−4.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Peak City Puppy

Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 43 dog walkers · 4.9★ from 435 Google reviews

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Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peak City Puppy is better than 88% of dog walkers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peak City Puppy is better than 79% of dog walkers.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Peak City Puppy is better than 77% of dog walkers.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Peak City Puppy is better than 67% of dog walkers.B
67
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peak City Puppy is better than 51% of dog walkers.C
51
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Peak City Puppy is better than 100% of dog walkers.A
100

Reviews for your job

Customers hired Peak City Puppy for 5 kinds of job.

Peak City Puppy for dog sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 10 Google reviews tagged “Dog sitting (in-home)”

Samara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Peak City Puppy was a great surprise for us! We have recently moved to Apex and being able to find such a reliable and loving people to take care of Joey was truly an amazing gift! Michelle and Cara are angels, Joey loves them! And the whole team treated me really well and were super patient with all of my questions! I definitely recommend them ❤️

Great priceDog walkingDog sitting (in-home)
Sittin'Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So impressed and relieved to have people who truly care about our animals and receiving messages and photos everyday was a plus. Special thank you specifically to Lindsey and Sandra!!!! 10 out of 10

Reasonable priceCat sitting (in-home)Dog sitting (in-home)
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We recently traveled out of the country and trusted Rebecca at Peak City Puppy to care for our two dogs, and we couldn’t be happier with the experience. From the very beginning, Rebecca gave us complete peace of mind. She did everything we expected — and so much more — while treating our dogs with genuine love and…

Reasonable priceDog sitting (in-home)
Kelsi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wonderful experience working with Peak City! Jen was amazing and from the moment we met her we our puppy and our home would be in great hands. While we were away we received multiple updates and tons of pictures throughout the weekend, Jen followed our requests and instructions for our puppy and we know he was well loved on!

Reasonable priceDog sitting (in-home)
NalaniLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Peak City Puppy is full of extremely caring and detail-oriented folks. I have never felt safer leaving my girl; I know she's in great hands. Both our sitter and the admin staff are phenomenal communicators and the app/website makes scheduling, paying, and everything else extremely straightforward and convenient. I…

Reasonable priceDog sitting (in-home)
BrookeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a wonderful experience with this company last month. We were very impressed with Audrey’s attention to detail, professionalism and reliability. Initially, I was uneasy leaving our pets (and our home!) with someone after years of only using one pet sitter in our neighborhood but felt completely comfortable…

Reasonable priceOther pet sitting (in-home)Cat sitting (in-home)Dog sitting (in-home)
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Damage done to bathroom door where our German shepherd puppy was placed for half of the 30 minutes. Paint all over the floor. An antique was broken and we weren’t told about it. Pick your sitter carefully. Utilize any security cameras. Make sure they do a meet and greet…listen to your dogs…they are the best…

OverpricedDog sitting (in-home)
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I am so delighted that I found Peak City Puppy, love the way that they take care of my fur kids! and as important, my three furry family members love their sitters! They take excellent care of them - spending time to get to know them and their personalities, playing with them, taking them walks and giving them…

Customer photo from Monica's review
Great priceOther pet sitting (in-home)Dog walkingDog sitting (in-home)
MandyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had Peak City Puppy care for our dog in our home over several weekends across six weeks, and the experience was fantastic. We worked with three different caretakers, and each one was wonderfully communicative—sending us videos and pictures so we could see how well our boy was doing. They took excellent care of…

Reasonable priceDog walkingDog sitting (in-home)
Meredith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This lengthy review is a product of several years of reliable service from Peak City Puppy (PCP). I want to make sure I celebrate those individuals who have gone above and beyond for us. It is also directed towards people who are looking for care for their pet(s) who may have more complex medical needs! —————— We…

Reasonable priceDog sitting (in-home)

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 52%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog walking14—
Other pet sitting (in-home)13—
Dog sitting (in-home)10—
Cat sitting (in-home)5—
Dog boarding2—

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