iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%95+14.5Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 43 dog walkersiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★91 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Peak City Puppy five stars based on ninety-one reviews, with the owner responding to ninety-six percent of feedback. Customers frequently cite efficient communication, punctual service, and reasonable pricing as key benefits. Recurring themes include receiving detailed photo updates and pre-visit meet-and-greets that provide peace of mind for dogs and cats. The service accommodates specific needs, such as medication management or avoiding boarding facilities, through flexible in-home care and backup staffing.
Google rating: 5.0 out of 5 from 91 reviews (99% five-star).
Reviews on this page: 91 Google reviews (82 with written comments, 6 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 8, 2026.
Service: Dog Walker serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other dog walkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyDog Walkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peak City Puppy - Wake Forest: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peak City Puppy - Wake Forest: 97/100 on this factor. Category median: 85.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Peak City Puppy - Wake Forest: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Peak City Puppy - Wake Forest: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peak City Puppy - Wake Forest: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
91 Google reviews we collected
5.0of 5
5 stars9099%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 82 written reviews
98%praise
Praise12098%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price316%
Reasonable1579%
Overpriced00%
Not sure15%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3226%
Staff & attitude2319%
Quality & results1916%
Communication1512%
Speed & response1411%
Honesty & trust1210%
Price & value76%
What customers talk about
We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly recommend Peak City Puppy pet sitter services.”
“Seeing his sweet face and knowing he is happy, loved, and being cared for makes all the difference when I’m at work.”
“I am beyond grateful to Peak City Puppy for providing such a wonderful service, but most of all, I want to give a heartfelt THANK YOU to Kaitlin Picke…”
“Peak City Puppy assigned us to a wonderful pet sitter who was really wonderful and effective and kept us in the loop on everything that was going on.”
“They have been nothing but amazing and super efficient”
“I work long hours, and finding someone dependable, trustworthy, and loving to care for Lenny was always a challenge.”
“Their prices are reasonable and were able to set me up with a walker right away.”
People customers mention
Kritters28 reviews
Kelly26 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Peak City Puppy - Wake Forest for 5 kinds of job. Pick one to see what they paid and said.
Kelly8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My former pet sitter was no longer doing in-home cat sitting, and so we needed to find someone relatively last minute for a week-long trip we were making to take care of our cat. It was our cat's first time being alone, and we were quite concerned about it. Peak City Puppy assigned us to a wonderful pet sitter who…
Reasonable priceCat sitting (in-home)
Kim8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was matched with a great sitter who made me feel very comfortable and provided lots of updates while we were away! Great service
Reasonable priceDog boarding
TaraLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I would highly recommend Peak City Puppy pet sitter services. I needed a new pet sitter after my previous sitter retired. My cat, Sir Edmonton, is also a recent addition to the family as he was rescued a couple of months ago. I reached out to Peak City Puppy for help and they were great to work with from the start,…
C4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Peak City Puppy provided five-star pet-sitting for my blind rescue dog. I couldn't have asked for more caring and trustworthy service for the first time I boarded my little dog in the three years I've owned her. I've used many other boarding services in my many years of dog ownership, but Peak City Puppy is be far the very best!
Reasonable priceDog boarding
Joy11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Alexis was able to get Romeo the shyest cat on the planet to eat treats out of her hands. Loves the summary of the visit and all the pictures. I would definitely recommend to friends and family.
Reasonable priceCat sitting (in-home)
Elizabeth12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We love Peak City for walking our pups! Personal touches and details are unmatched! And the price is right, the time of day consistent and very kind people. Highly recommend!
⭐⭐⭐⭐⭐ 5 Stars – Truly Amazing Care for My Lenny! 🐾❤️
I cannot say enough wonderful things about Peak City Puppy, and especially Kaitlin Picket!
I have a French Bulldog named Lenny, who is truly my baby. Anyone who knows me knows that Lenny is not just a dog to me—he is my child, and his happiness, safety, and well-being mean everything to me.
I work long hours, and finding someone dependable, trustworthy, and loving to care for Lenny was always a challenge. That all changed when I found Peak City Puppy and Kaitlin was assigned to him.
Kaitlin has been an absolute blessing! She is incredibly reliable, always shows up, and never leaves me scrambling with last-minute cancellations. The peace of mind she has given me is honestly priceless. My anxiety about leaving Lenny during my long workdays has improved so much simply because I know he is in such wonderful hands.
She doesn’t just show up to do a job. She genuinely cares for Lenny, gives him love and attention, takes him out for his potty walks, and of course makes sure he gets his favorite treats! ❤️
One of my favorite parts of the day is receiving her updates after every visit. She takes the time to write me a message and send pictures of Lenny, and those little moments truly brighten my day. Seeing his sweet face and knowing he is happy, loved, and being cared for makes all the difference when I’m at work.
It is so rare to find someone who treats your fur baby with the same love and care you would give them yourself, but Kaitlin does exactly that.
I am beyond grateful to Peak City Puppy for providing such a wonderful service, but most of all, I want to give a heartfelt THANK YOU to Kaitlin Picket for being so incredibly dependable, thoughtful, and loving to my little man.
Lenny means the world to me, and knowing he has someone like Kaitlin looking after him means more than words can express.
I highly recommend Peak City Puppy, and if you’re lucky enough to have Kaitlin caring for your fur baby, you can truly have peace of mind. She’s amazing! 🐶❤️
Price assessment: Great price
Services: Dog walking
Response from the owner · 2 weeks ago
Thank you so much for your heartfelt review! ❤️ We are so happy to hear how much peace of mind Kaitlin has brought you and how well she cares for your sweet Lenny. At Peak City Puppy, we understand that your pets are family, and it means so much to know that Kaitlin has made your workdays a little easier with her dependable care, thoughtful updates, and lots of love (and favorite treats!). 🐶📸 We will be sure to share your kind words with Kaitlin. Thank you for trusting Peak City Puppy to be part of Lenny’s care team. We are so lucky to have him as part of our Peak City Puppy family! ❤️
Jordan
Owner
Carolina MejiasLocal Guide · 31 reviewsiTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
They have been nothing but amazing and super efficient
Price assessment: Great price
Services: Dog walking
Response from the owner · a month ago
We’re thrilled to hear that, Carolina. It means a lot that you found our team amazing and super efficient. We appreciate your kind words and look forward to helping again.
Kelly Tanner-Backenroth8 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
My former pet sitter was no longer doing in-home cat sitting, and so we needed to find someone relatively last minute for a week-long trip we were making to take care of our cat. It was our cat's first time being alone, and we were quite concerned about it. Peak City Puppy assigned us to a wonderful pet sitter who was really wonderful and effective and kept us in the loop on everything that was going on. We'll definitely be using them in the future, and I really appreciate having this service locally.
Price assessment: Reasonable price
Services: Cat sitting (in-home)
Response from the owner · a month ago
Thank you so much for your kind words! We completely understand how stressful it can be to leave your cat home alone for the first time, especially when you’re having to find a new sitter on short notice. We’re so happy to hear that your pet sitter provided great care and kept you updated throughout your trip. 🐾❤️
It means so much to us to be a trusted local resource for pet parents in our community. We truly appreciate you choosing Peak City Puppy and look forward to caring for your cat again in the future!
Jordan
Owner
Kim Hall8 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
I was matched with a great sitter who made me feel very comfortable and provided lots of updates while we were away! Great service
Price assessment: Reasonable price
Services: Dog boarding
Response from the owner · a month ago
Thank you, Kim! We’re so glad you felt comfortable with your sitter and appreciated the updates while you were away. We appreciate your kind words and look forward to helping again.
Jordan
Owner
Tara HoltLocal Guide · 14 reviewsiTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
I would highly recommend Peak City Puppy pet sitter services. I needed a new pet sitter after my previous sitter retired. My cat, Sir Edmonton, is also a recent addition to the family as he was rescued a couple of months ago. I reached out to Peak City Puppy for help and they were great to work with from the start, including finding a sitter close to home, visiting to get to know my pet before my trip, and, of course, great visits each day during vacation. Angie went above and beyond to make sure Sir Edmonton was well-cared for and gave updates each day. There was a problem with my AC the last day of my trip and she made a second visit just to make sure he was OK and had enough water before I got home. Thank you so much, Angie and Peak City Puppy. I will definitely have you pet sit again and will recommend you to friends!
Response from the owner · Edited a month ago
Thank you so much for recommending Peak City Puppy and for sharing Sir Edmonton’s story. We’re thrilled Angie provided excellent care, gave daily updates, and did the extra check when your AC had problems. We’ll pass along your kind words to Angie. We look forward to caring for Sir Edmonton and your other pets in the future.
Jordan
Owner
C Rogers4 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Peak City Puppy provided five-star pet-sitting for my blind rescue dog. I couldn't have asked for more caring and trustworthy service for the first time I boarded my little dog in the three years I've owned her. I've used many other boarding services in my many years of dog ownership, but Peak City Puppy is be far the very best!
Price assessment: Reasonable price
Services: Dog boarding
Response from the owner · a month ago
Thank you so much for your incredibly kind words! ❤️ It means the world to us to know that you felt comfortable trusting Peak City Puppy with your sweet girl, especially for her first boarding experience. She was such a joy to care for, and we’re grateful you chose us to be part of her care. We truly appreciate your trust and support! 🐾
Jordan
Owner
Joy Michelle Minshew11 reviewsiTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
Alexis was able to get Romeo the shyest cat on the planet to eat treats out of her hands. Loves the summary of the visit and all the pictures. I would definitely recommend to friends and family.
Price assessment: Reasonable price
Services: Cat sitting (in-home)
Response from the owner · Edited a month ago
Thank you so much, Joy! We're thrilled Alexis got shy Romeo to accept treats and that you loved the visit summary and photos. We truly appreciate your recommendation and look forward to caring for Romeo again.
Jordan Owner
Elizabeth Owen12 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
We love Peak City for walking our pups! Personal touches and details are unmatched! And the price is right, the time of day consistent and very kind people. Highly recommend!
Price assessment: Reasonable price
Services: Dog walking
Response from the owner · 4 months ago
Thank you so much for your wonderful review!
We're thrilled to hear that you and your pups have had such a great experience with Peak City Puppy. Consistency, personalized care, and attention to detail are incredibly important to us, so it means a lot to know those things have stood out to you.
Our team genuinely loves getting to know each pet and their unique personalities, and we're grateful for the opportunity to be a part of your pups' routine. Thank you for trusting us with their care and for recommending us to others!
We look forward to many more walks and tail wags ahead!
🐾
– Jordan
Desiree Milligan8 reviewsiTotal number of Google reviews Desiree has written across all businesses on Google Maps, not just this one.
Fantastic service!! This was the first time that we used Peak City Puppy and we are already scheduled to use them again! Carla was FANTASTIC!!! When we returned from our trip our pets were happy, content, and healthy! Carla stayed overnight and dropped in a couple of times during the day and always sent photos along with an update. She kept the house spotless and even took out our trash! We had essentially stopped traveling, but now that we have Carla to watch over and take care of our pets, we can start traveling again! The worry of being away from our pets as a result of boarding them has been lifted thanks to the amazing care our pets received at home from Carla! Not only does Carla provide great care, she is a lovely person! We had absolutely no worries or concerns and were able to enjoy our time away knowing that our pets were comfortable at home with Carla. Peak City has a great system they use for communication and their services are worth the cost. I highly recommend using Peak City and Carla!!!
Services: Cat sitting (in-home), Dog sitting (in-home)
Response from the owner · Edited a month ago
Thank you so much for your kind words and for trusting Peak City Puppy with your pets! We’re thrilled to hear that you had such a great first experience and that you’ve already booked with us again.
Carla will be so happy to hear your feedback—she truly loves what she does, and it shows in the care she provides. We’re especially glad you felt at ease during your trip and that your pets were happy and comfortable at home. We appreciate your recommendation and look forward to caring for your pets again soon!
Jordan
Owner
Olivia Wiegel4 reviewsiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Peak City has been a lifesaver! Their prices are reasonable and were able to set me up with a walker right away. My walker, Cris, has been extremely timely, great with my dog, and sends the best pictures during the walks. I highly recommend!!!
Price assessment: Reasonable price
Services: Dog walking
Response from the owner · 7 months ago
Thank you so much for your kind words! We’re so glad we could help when you needed it and get you set up quickly. Cris will be thrilled to hear your shoutout—she truly loves what she does, and those pup pics are the best! 😊 We really appreciate your recommendation and look forward to continuing to care for your dog.
Jordan
Owner
