Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Peak City Puppy - Wake Forest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%95+14.5Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Peak City Puppy - Wake Forest

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 43 dog walkers · 5.0★ from 91 Google reviews

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Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peak City Puppy - Wake Forest is better than 99% of dog walkers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peak City Puppy - Wake Forest is better than 97% of dog walkers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Peak City Puppy - Wake Forest is better than 99% of dog walkers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Peak City Puppy - Wake Forest is better than 95% of dog walkers.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peak City Puppy - Wake Forest is better than 100% of dog walkers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Peak City Puppy - Wake Forest is better than —% of dog walkers.–
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Reviews for your job

Customers hired Peak City Puppy - Wake Forest for 5 kinds of job.

Peak City Puppy - Wake Forest for dog sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Dog sitting (in-home)”

Desiree8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic service!! This was the first time that we used Peak City Puppy and we are already scheduled to use them again! Carla was FANTASTIC!!! When we returned from our trip our pets were happy, content, and healthy! Carla stayed overnight and dropped in a couple of times during the day and always sent photos…

Cat sitting (in-home)Dog sitting (in-home)
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Top notch care for our babies! Can’t shout enough praise for our very first experience with peak city! Their services came highly recommended to me by a friend and we are just thrilled with the excellent level of care received by our sitter! Carla was amazing and clearly loves working with animals!

Reasonable priceOther pet sitting (in-home)Dog walkingCat sitting (in-home)
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I cannot say enough about how wonderful Kim from Peak City was with my dogs when we recently traveled and needed in home dog watching services. We have multiple large breed dogs all with different personalities and we needed someone to watch them while we were away for the weekend. Initially Peak City responded to…

Reasonable priceDog sitting (in-home)
Angelica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We used Peak City for the first time for our elderly dog because we wanted to avoid boarding places with lots of other dogs and loud noises. Peak City was extremely professional and met with me virtually to understand my needs. I did not want me dog in a home with other pets. They were able to find me the perfect…

Dog sitting (in-home)
Kimberly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a great in-home dog sitting experience with Jess at Peak City Puppy! It started with a phone interview with someone at Peak City to describe our needs and get answers to some questions to make sure our needs could be met and it would be a good fit for both the dog sitter and our dogs. We had an in person…

Customer photo from Kimberly's reviewCustomer photo from Kimberly's review
Dog sitting (in-home)
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve never used any boarding services for my dogs, but had heard great things about Peak City Puppy! We used in home services for 20 minute check ins for walks and feedings for a weekend. We were so happy with our care, loved the picture updates and felt so comfortable knowing our dogs were treated so well while we…

Reasonable priceDog walkingDog sitting (in-home)

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 79%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Dog walking10—
Dog sitting (in-home)6—
Cat sitting (in-home)4—
Other pet sitting (in-home)4—
Dog boarding2—

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