House cleaning service · Groton, CT · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%86+22.4Value 15%100+15.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#67 of 124 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 46%
4.9★★★★★48 Google reviews · 24 photos
96%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
$350typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers highlight the team's punctuality, thoroughness, and professional communication across services like deep cleans, construction cleanups, and pre-market preparations. Many note that the service reduces personal stress and that pricing is considered fair for the quality provided. One recurring criticism involves a dispute over the organization of items in a storage unit during an office move, where the client felt the packing was inadequate.
Google rating: 4.9 out of 5 from 48 reviews (96% five-star).
Reviews on this page: 48 Google reviews (42 with written comments, 2 with photos).
Owner responses: the business replied to 54% of reviews.
Most recent review: October 13, 2026.
Service: House Cleaning Service serving Groton, Connecticut.
Data from Google, last updated October 28, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Perfect CleanHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perfect Clean: 90/100 on this factor. Category median: 92.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perfect Clean: 86/100 on this factor. Category median: 90.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perfect Clean: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perfect Clean: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
4.9of 5
5 stars4696%
4 stars12%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
99%praise
Praise7499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price1777%
Reasonable418%
Overpriced15%
Not sure00%
$350+42% vs typical house cleaning services
Middle half of what 10 customers paid ($240–$614) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3141%
Would recommend1520%
Staff & attitude1115%
Honesty & trust68%
Speed & response57%
Communication45%
Price & value34%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Erika's team does an excellent job, they're very thorough and so nice.”
“…types, including wood, carpet and vinyl; baseboard heaters; I would highly recommend Erika and her team for the price.…”
“Within 6 hours her team had the place looking brand new, with an attention to detail I've never seen in my professional career.”
“Trustworthy, dependable and breathtaking deep clean.”
“Erika, who I coordinated with, was especially great—responsive, friendly, and easy to work with.”
“She communicates well and tackles any extra requests!”
“Erika and her crew are so reliable and absolutely worth every penny.”
People customers mention
Erika4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Perfect Clean for 6 kinds of job. Pick one to see what they paid and said.
TTylerLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
If I could do 10 stars I would! Erika's team does an excellent job, they're very thorough and so nice. It's been a real pleasure having them come by, eases our mental load each month and frees up our weekends from chores. Thanks!!!
TTaylorLocal Guide · 57 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Incredible work. Extreme professionalism, efficient and friendly. The crew had all the supplies and brought positive energy into my home. My apartment is cleaner now than it was when I signed the lease! Deep clean included appliances, inside and out, interior and exterior windows. They even helped me fold laundry.…
DDesirae3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We hired Perfect Clean for a full deep clean of our new home before moving in, and they did an amazing job! The team was friendly, professional, and incredibly thorough. Every room was spotless, and their flexible scheduling made the entire process so easy.
The best part was being able to focus on unpacking while…
JJonathan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They did a wonderful job. They deep cleaned the carpets, wipe down the kitchen counters, dust clean hard to reach places, and left the apartment smelling like new. Very much appreciate their efforts.
DDonna5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This service was wonderful!! Deep cleaning was my choice & they did a fabulous job. The girls were so nice to me & did not judge the house, it was in need of some TLC And was provided!!! Thank you team pink!!
RRobert5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The owner of Perfect Clean, Erika, and her team did excellent work. They were courteous, careful and professional. The deep cleaning was very thorough. I am very pleased
If I could do 10 stars I would! Erika's team does an excellent job, they're very thorough and so nice. It's been a real pleasure having them come by, eases our mental load each month and frees up our weekends from chores. Thanks!!!
Price assessment: Great price
Price: $200–250
Services: Standard cleaning, General housekeeping, Deep clean
L
Lincoln Soleyn1 reviewiTotal number of Google reviews Lincoln has written across all businesses on Google Maps, not just this one.
I hired Perfect Clean to completely clean out a home prior to putting it on the market. House was previously the victim of tenant hoarding, and while it was empty of stuff by the time we scheduled a clean with Erika, it was an absolute mess. Within 6 hours her team had the place looking brand new, with an attention to detail I've never seen in my professional career. Every window, inside and out; all flooring types, including wood, carpet and vinyl; baseboard heaters; I would highly recommend Erika and her team for the price.
Price assessment: Great price
Services: Interior & exterior window cleaning, Office & workplace cleaning, Moving-related cleaning, Deep clean, Service not listed
T
Taylor SamuelLocal Guide · 57 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Incredible work. Extreme professionalism, efficient and friendly. The crew had all the supplies and brought positive energy into my home. My apartment is cleaner now than it was when I signed the lease! Deep clean included appliances, inside and out, interior and exterior windows. They even helped me fold laundry. Highly recommend. Trustworthy, dependable and breathtaking deep clean. Thank you, Erika & Co!
Price assessment: Great price
Price: $350–400
Services: Interior & exterior window cleaning, Standard cleaning, General housekeeping, Deep clean
C
Carolyn Ferrara7 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
We hired Perfect Clean to do a construction clean on our house and they did an amazing job! They cleaned the windows inside and out and did a thorough clean of the rest of the house. They were so good that we called them back after additional construction was done. Then they did a final clean for us. Would highly recommend and definitely hire in the future!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning, Deep clean
D
Desirae Homiski3 reviewsiTotal number of Google reviews Desirae has written across all businesses on Google Maps, not just this one.
We hired Perfect Clean for a full deep clean of our new home before moving in, and they did an amazing job! The team was friendly, professional, and incredibly thorough. Every room was spotless, and their flexible scheduling made the entire process so easy.
The best part was being able to focus on unpacking while they handled the cleaning. They took a huge amount of stress off our shoulders, and we couldn't be happier with the results. Highly recommend!
Price assessment: Reasonable price
Price: $500+
Services: Moving-related cleaning, Deep clean
J
Jonathan Soto1 reviewiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
They did a wonderful job. They deep cleaned the carpets, wipe down the kitchen counters, dust clean hard to reach places, and left the apartment smelling like new. Very much appreciate their efforts.
Price assessment: Reasonable price
Price: $250–300
Services: Interior & exterior window cleaning, Standard cleaning, General housekeeping, Deep clean
Response from the owner · 4 months ago
Thank you Jonathan !!
See you soon!
G
Grace Carmack5 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
The perfect clean team did an amazing job in my home. They were professional and thorough! They thought of all the spots I wouldn’t have. Even scrubbing my toddlers’ highchair.
The owner was professional and very responsive! Will be using them going forward!
This service was wonderful!! Deep cleaning was my choice & they did a fabulous job. The girls were so nice to me & did not judge the house, it was in need of some TLC And was provided!!! Thank you team pink!!
Price assessment: Great price
Price: $500+
Services: Interior & exterior window cleaning, Deep clean
Response from the owner · 4 months ago
Thank you Donna
See you soon!
M
Mason Guy3 reviewsiTotal number of Google reviews Mason has written across all businesses on Google Maps, not just this one.
5/5 stars – fantastic service from start to finish.
I had a pretty chaotic moving day with multiple delays and timing issues from my movers, but the cleaning team was incredibly accommodating and flexible despite everything being pushed around. That alone made a huge difference and took a lot of stress off my plate.
The team was very kind and professional throughout the entire process. Erika, who I coordinated with, was especially great—responsive, friendly, and easy to work with.
They also did an amazing job on the cleaning itself. The place looked absolutely spotless when they were done. On top of that, they were impressively fast—there were four of them, and they finished cleaning my (empty) unit in under two hours without cutting any corners.
Overall, I couldn’t be happier with the service and would definitely recommend them. Thanks again Erika!
Response from the owner · 4 months ago
Thank you !
See you soon
R
Renee McCammon-RealtorLocal Guide · 10 reviewsiTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Erika and her team always do a fantastic job. Whenever I have clients that need help with cleaning either before we put a house on the market or the final Clean Out she's always there to help. Her prices are fair and she's always reliable! She does a really great job.
Services: Standard cleaning, Moving-related cleaning, Deep clean
