Best cleaners I have ever used hands down. I had gotten a deep clean as a gift originally was so impressed continued to use and will continue

Westerly Housekeeping
Westerly Housekeeping at a glance
Google reviewers rate Westerly Housekeeping five out of five stars based on thirty-one reviews, with the owner responding to eighty-four percent of feedback. Customers frequently cite punctuality, thorough attention to detail, and effective communication as key strengths, noting that the team handles regular cleaning, deep cleans, and vacation rental turnovers. Pricing is described as fair, and one client mentioned the service was worth the low cost. No recurring criticisms appear in the provided excerpts.
- Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
- Reviews on this page: 31 Google reviews (29 with written comments, 1 with photos).
- Owner responses: the business replied to 84% of reviews.
- Most recent review: July 6, 2026.
- Service: House Cleaning Service serving Groton, Connecticut.
Data from Google, last updated October 28, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
- 5 stars31100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 29 written reviews
- Praise68100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results2131%
- Speed & response1421%
- Would recommend1319%
- Staff & attitude710%
- Honesty & trust69%
- Communication57%
- Price & value23%
What customers talk about
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…services for 30+ yrs and this is the best service I’ve ever had…the attention to detail, the thoroughness of the work, never an area missed.…”
“Lucinda, our cleaner and the manager, has been very trustworthy, punctual and communicative.”
“We’d highly recommend Westerly Housekeeping to anyone looking for a reliable, hardworking, fairly priced cleaning company!”
“They are always prompt, professional, and do a wonderfully thorough job.”
“They have been reliable and timely, and went above and beyond when one particular guest really left the place a mess.”
“I’ve been very happy with the cleanings, the team is very easy to work with and has gone over and beyond when I need help organizing on top of my regu…”
“It was expensive due to the work involved but worth every penny.”
People customers mention
- Lucinda 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Westerly Housekeeping for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Best cleaners I have ever used hands down. I had gotten a deep clean as a gift originally was so impressed continued to use and will continue
I’ve been very happy with the cleanings, the team is very easy to work with and has gone over and beyond when I need help organizing on top of my regular cleanings.
The quality of the work is excellent. I have been using cleaning services for 30+ yrs and this is the best service I’ve ever had…the attention to detail, the thoroughness of the work, never an area missed. Nothing but positive feedback!!
We’d highly recommend Westerly Housekeeping to anyone looking for a reliable, hardworking, fairly priced cleaning company! Scheduling with Lucinda is easy, and the booking software makes it easy to cancel or modify cleanings, if needed. This is our 2nd year working with Westerly Housekeeping to turn over our short…
Brenda and Suelen did a deep cleaning of our house - It was absolutely fantastic - we are thrilled with the way everything turned out. 10/10, exceeded our expectations
This team has been amazing! Prompt reliable and always do a fantastic job. Would absolutely reccomend them.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 7 | $158–$253 |
| General housekeeping | 5 | $153–$240 |
| Deep clean | 4 | $277–$471 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 31 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve been very happy with the cleanings, the team is very easy to work with and has gone over and beyond when I need help organizing on top of my regular cleanings.
- Price assessment: Great price
- Services: Standard cleaning, General housekeeping, Service not listed
The quality of the work is excellent. I have been using cleaning services for 30+ yrs and this is the best service I’ve ever had…the attention to detail, the thoroughness of the work, never an area missed. Nothing but positive feedback!!
Thanks so much Tony!
We’d highly recommend Westerly Housekeeping to anyone looking for a reliable, hardworking, fairly priced cleaning company! Scheduling with Lucinda is easy, and the booking software makes it easy to cancel or modify cleanings, if needed. This is our 2nd year working with Westerly Housekeeping to turn over our short term rentals in Westerly, RI. I’m grateful my request for the same cleaners each time throughout the season has been honored, as we had an awesome experience with Sophia last year, and are having the same experience with Brenda and Sharon this year! Tom treats his employees well, so they are highly motivated to work hard for him and their customers. We’ve tried several cleaning companies in the past, and Westerly Housekeeping is the only multi-cleaner company we’d trust our rental turnovers to!
- Price assessment: Reasonable price
- Services: Standard cleaning
Thank you so much for your kind words Amy! We truly appreciate your support.
Brenda and Suelen did a deep cleaning of our house - It was absolutely fantastic - we are thrilled with the way everything turned out. 10/10, exceeded our expectations
Thank you Michael!
This team has been amazing! Prompt reliable and always do a fantastic job. Would absolutely reccomend them.
Thanks so much Meghan, its been a pleasure to work with you.
Lucinda, our cleaner and the manager, has been very trustworthy, punctual and communicative. We love walking into our house post-service to a clean, aromatic home. The attention to detail is comforting, and the flexibility of schedule makes booking/changing an appointment easy and stress-free - especially for a young family with multiple kids such as ours.
Thank you for your kind review, Daniel. It has been a pleasure to work with you and your family!
Lucinda and her team are amazing !! Dependable , friendly and meticulous. I couldn’t recommend them enough ……5 stars for sure !!!!!
Thank you Paige!
Lucinda and her team are fantastic. They’re timely, thorough, and thoughtful. Would certainly recommend.
Thank you Nicky! We love working with you.
Lucinda is wonderful!!! Great to work with and very thorough!
Thanks Tara!
Business details
- Phone: (401) 702-4462
- Website: westerlyhousekeeping.com
- Service area: Groton, CT