iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#75 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 33%
4.9★★★★★492 Google reviews · 24 photos
94%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight services like Botox, laser resurfacing, and weight loss, frequently praising the staff's friendliness, punctuality, and thorough explanations of procedures. Many note that pricing is reasonable and that long-term patients achieve consistent results. However, some low-star reviews describe negative experiences involving perceived rudeness, lack of communication regarding adverse reactions, or dissatisfaction with specific treatment outcomes.
Google rating: 4.9 out of 5 from 492 reviews (94% five-star).
Reviews on this page: 492 Google reviews (387 with written comments, 5 with photos).
Owner responses: the business replied to 68% of reviews.
Most recent review: October 20, 2026.
Service: Medical Spa serving Tempe, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Perfect Skin CenterMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perfect Skin Center: 94/100 on this factor. Category median: 95.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perfect Skin Center: 91/100 on this factor. Category median: 93.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Perfect Skin Center: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perfect Skin Center: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perfect Skin Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Perfect Skin Center: 43/100 on this factor. Category median: 81.C
43
Bar = this company · dark tick = category median.
Star ratings
492 Google reviews we collected
4.9of 5
5 stars46494%
4 stars122%
3 stars31%
2 stars31%
1 star102%
Praise vs complaints
Phrases our text analysis found in 387 written reviews
98%praise
Praise52998%
Complaints132%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1427%
Reasonable3569%
Overpriced00%
Not sure24%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude21940%
Would recommend9918%
Quality & results9317%
Honesty & trust6011%
Communication275%
Speed & response265%
Price & value183%
What customers talk about
We read 387 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Doctor and Staff are always so helpful and knowledgeable.”
“Had a really uncomfortable experience here where the owner made a series of offensive, unprofessional comments to me.”
“C are amazing, caring, friendly, professional and I highly recommend them for your skincare needs.”
“Was offered an apology and free services in the future, but I can't recommend their services to anyone.”
“Dr B and staff iare always so friendly and professional and always do an amazing job from start to finish!”
“When I called they offered a solution but it didn't work.”
“I truly appreciate their attention to detail and honest recommendations.”
“I would not trust anyone else to enhance my features except for Perfect Skin.”
“B explains the procedure to be performed and after care as well.”
“who really cares about how you look & feel very understanding, quick & to the point!”
“The office is clean and staff are welcoming, offering completely affordable state of the art skincare services and products!”
People customers mention
Burgmeier56 reviews
Terra21 reviews
Botox17 reviews
Bergmeier9 reviews
Morgan9 reviews
Morpheus8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Perfect Skin Center for 8 kinds of job. Pick one to see what they paid and said.
YYvetteLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Doctor and Staff are always so helpful and knowledgeable. Love ❤️ the results :)
Reasonable priceRadiofrequency treatments
AAmy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have been wanting to write an exceptional review for this business for a while now. Dr. B and Dr. C are amazing, caring, friendly, professional and I highly recommend them for your skincare needs. They helped me with a problem and were willing to go the extra mile to really hear me and treat me with kindness and…
BBarbara6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
As always very professional, a Dr. who really cares about how you look & feel very understanding, quick & to the point!
Reasonable priceCosmetic surgery
CCarla13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
I've been a patient at perfect skin center for close to 25 years... Wonderful experience, always! Dr. Burgmeier is the best!!
TTammera10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Always very knowledgeable and helpful with their advice and procedures. Staff always friendly and welcoming.
LLori2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Dr. Burgmeier was Just Fantastic, as ALWAYS!
Attentive, Thoughtful, Very Helpful & SKILLED!
Doctor and Staff are always so helpful and knowledgeable. Love ❤️ the results :)
Price assessment: Reasonable price
Services: Radiofrequency treatments
Response from the owner · 2 years ago
Thank you for sharing your positive experience at Perfect Skin Center. Dr. Burgmeier and the staff are here to provide answers and optimal results for all your skincare needs. We appreciate you.
A
Amy M Hare9 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
I have been wanting to write an exceptional review for this business for a while now. Dr. B and Dr. C are amazing, caring, friendly, professional and I highly recommend them for your skincare needs. They helped me with a problem and were willing to go the extra mile to really hear me and treat me with kindness and compassion. I have also been using Perfect Skin for other services like laser treatments and facials since 2021, and the entire staff is so helpful, sweet and provide excellent customer service every time. I truly appreciate the time and their expertise they have given to help me and I will continue to use their services for my skincare needs.
Amy, Thank you for taking time to write such a kind review. We are thrilled to hear about your positive experiences with Dr. B, Dr. C, and our entire team. It means a lot to us that you feel heard and cared for, as we strive to provide exceptional service in every aspect of our medical practice. Your continued trust in us for your skincare needs is truly appreciated, and we look forward to welcoming you back for more treatments and services in the future!
B
Barbara Bowen6 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
I've been a patient at perfect skin center for close to 25 years... Wonderful experience, always! Dr. Burgmeier is the best!!
Response from the owner · a year ago
Thank you for your kind words and for being a valued patient for so many years! We’re delighted to hear that you consistently have wonderful experiences with us. Dr. Burgmeier and our entire team appreciate your trust and support. We look forward to continuing to provide you with exceptional care!
T
Tammera Landa10 reviewsiTotal number of Google reviews Tammera has written across all businesses on Google Maps, not just this one.
Dr. Burgmeier was Just Fantastic, as ALWAYS!
Attentive, Thoughtful, Very Helpful & SKILLED!
Services: BOTOX treatments
Response from the owner · a year ago
Thank you so much! We’re thrilled to hear you had another great experience with Dr. Burgmeier. We truly appreciate your support and feedback- it means a lot to our team!
B
Brett Lee6 reviewsiTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Such a great team that support Dr. B and Dr. in providing such amazing care and results! The attentiveness and professional is top tier.
Services: BOTOX treatments
Response from the owner · 2 years ago
Thank you for your kind words and for recognizing our efforts. We look forward to continuing to support you in your journey to wellness and perfect skin!
L
Lynn Cox4 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Dr. B is truly the best! Always a great experience! 100% satisfied!
Positive: Communication, Quality, Professionalism
Response from the owner · Edited a month ago
Thank you so much, Lynn! We truly appreciate your kind words about Dr. B and are so happy to hear that you consistently have a great experience with us. Your trust and support mean so much to the entire Perfect Skin Center team!
A
Alesia ApodacaLocal Guide · 12 reviewsiTotal number of Google reviews Alesia has written across all businesses on Google Maps, not just this one.
Dr B. is the best in Phx. Almost everyone I know that has Botox or works in Medispas goes to him for injections/has been trained by him, so naturally I chose him when I decided to have Botox & lip filler. This isn’t something to shop around for, you want the best & I got the best! Dr B spent so much time talking to me, going over my extensive medical history & he told me things I needed to know that my own Dr’s & Specialists should have told me! Dr. B is really understands how to deliver the results you want. Dr/artist seems appropriate to call him. Trust me, you don’t want to go to just anyone. I LOVE MY LIPS!!!
Price assessment: Reasonable price
Services: Lip fillers, BOTOX treatments
Response from the owner · Edited a month ago
Thank you so much, Alesia! We truly appreciate you taking the time to share such a thoughtful review. We’re so happy to hear that you felt comfortable, informed, and well cared for throughout your experience with Dr. B. He takes great pride in listening to his patients and creating a personalized treatment plan for their goals. And most importantly—we LOVE that you love your lips! Thank you for trusting Dr. B and the Perfect Skin Center team!
T
Tania C11 reviewsiTotal number of Google reviews Tania has written across all businesses on Google Maps, not just this one.
Cecilia is absolutely amazing! She understood my vision 100%. As an Asian client, I was initially a little worried about differences in style and whether we’d have the same aesthetic, but Cecilia completely put those concerns to rest. She understood exactly what I wanted and brought my vision to life perfectly. I couldn’t be happier with the result!
Price assessment: Reasonable price
Services: Lip fillers
Response from the owner · a month ago
Thank you so much for your fantastic 5-star review! We're thrilled to hear that Cecilia was able to connect with your vision and deliver results that exceeded your expectations. It's wonderful to know that you felt understood and supported throughout the process. Your satisfaction means the world to us, and we can't wait to welcome you back for your next visit!
