Air duct cleaning service · Santa Clara, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%6+0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 26 dryer vent cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★99 Google reviews · 5 photos
87%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Perfect Touch Air Duct Cleaners 4.9 out of 5 based on 99 reviews, noting that the owner has not replied to any feedback. Customers frequently describe the service as punctual, professional, and fairly priced, with technicians clearly explaining air duct and dryer vent cleaning processes. Common themes include improved indoor air quality, thorough removal of dust and lint, and effective communication regarding safety risks and maintenance options.
Google rating: 4.9 out of 5 from 99 reviews (87% five-star).
Reviews on this page: 99 Google reviews (94 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 5, 2026.
Service: Dryer Vent Cleaning Service serving Santa Clara, California.
Data from Google, last updated October 25, 2026.
Score profile vs other dryer vent cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyDryer Vent Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perfect Touch Air Duct Cleaners: 88/100 on this factor. Category median: 93.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perfect Touch Air Duct Cleaners: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Perfect Touch Air Duct Cleaners: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perfect Touch Air Duct Cleaners: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perfect Touch Air Duct Cleaners: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Perfect Touch Air Duct Cleaners: 6/100 on this factor. Category median: 24.F
6
Bar = this company · dark tick = category median.
Star ratings
99 Google reviews we collected
4.9of 5
5 stars8687%
4 stars1313%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 94 written reviews
100%praise
Praise316100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2243%
Reasonable2957%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6821%
Quality & results5618%
Speed & response5216%
Would recommend5016%
Communication4414%
Price & value289%
Honesty & trust196%
What customers talk about
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was friendly, quick to respond, and very reasonably priced.”
“the service felt thorough, safe, and professional, and i would definitely recommend them for dryer vent cleaning and duct service.”
“Elias checked the vent right away and found it was not actually clogged.”
“i highly recommend getting your air duct and vent cleaning done, especially as part of spring cleaning to freshen up your home.”
“jeff and the crew explained the process in simple terms, cleaned up well, and made the whole visit easy.”
“After checking around, I chose Perfect Touch Air Duct Cleaners because the pricing was fair and the customer service felt more courteous than others.”
“he installed a new dryer vent and duct line with great skill and efficiency, and he explained everything in a clear and honest way.”
People customers mention
Jose32 reviews
Elias8 reviews
Raymond7 reviews
Harold7 reviews
Miguel6 reviews
Keith5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Perfect Touch Air Duct Cleaners for 4 kinds of job. Pick one to see what they paid and said.
HaleyLocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Our dryer was taking far too long to dry, so we scheduled a dryer vent and air duct cleaning service. The team was friendly, quick to respond, and very reasonably priced. They found and removed a blockage in the vent line, improved the airflow, and helped reduce a serious fire risk. jeff and the crew explained the…
Great price
Jeff1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had our air ducts, vents, and dryer vent cleaned recently, and raymond sanitized the whole system before finishing the vent work. my house smells so fresh, and the indoor air feels much cleaner in the warm weather. i can already notice a big improvement in my son's allergies, and the airflow throughout the home…
Reasonable priceA/C system repair
Mildred1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
High rating for honesty and professionalism. After reading an inspection report for our home saying the dryer vent looked packed with lint, I scheduled a service with Perfect Touch Air Duct Cleaners. Elias checked the vent right away and found it was not actually clogged. It had only looked blocked for a short time…
Reasonable priceHeating system repair
Aubree5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
On my first call, harold was very friendly and informative about the air duct cleaning pricing and the whole process. He even encouraged me to compare options instead of pushing for a sale, which i really appreciated. After checking around, I chose Perfect Touch Air Duct Cleaners because the pricing was fair and the…
Great priceHVAC duct & vent repair
theresa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Perfect Touch Air Duct Cleaners did a great job with my dryer vent cleaning. Raymond arrived right on time, was very professional, and finished the work quickly without rushing. He explained the airflow and lint buildup clearly, and now my dryer is running better and venting the way it should. The service gave me…
Reasonable priceHeating system repair
Darius4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
After working with different duct and HVAC contractors over the years, I’m very pleased with Perfect Touch Air Duct Cleaners. When it was time to improve my home air system, they offered fair pricing, helped explain financing options, and completed excellent air duct cleaning and ventilation service with strong…
Reasonable priceHeating system repairHVAC duct & vent repair
Our dryer was taking far too long to dry, so we scheduled a dryer vent and air duct cleaning service. The team was friendly, quick to respond, and very reasonably priced. They found and removed a blockage in the vent line, improved the airflow, and helped reduce a serious fire risk. jeff and the crew explained the process in simple terms, cleaned up well, and made the whole visit easy. the service felt thorough, safe, and professional, and i would definitely recommend them for dryer vent cleaning and duct service.
Price assessment: Great price
Jeff Archer1 reviewiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
I had our air ducts, vents, and dryer vent cleaned recently, and raymond sanitized the whole system before finishing the vent work. my house smells so fresh, and the indoor air feels much cleaner in the warm weather. i can already notice a big improvement in my son's allergies, and the airflow throughout the home seems better too. raymond was thorough, friendly, and professional. i highly recommend getting your air duct and vent cleaning done, especially as part of spring cleaning to freshen up your home.
Price assessment: Reasonable price
Services: A/C system repair
Mildred Bautista1 reviewiTotal number of Google reviews Mildred has written across all businesses on Google Maps, not just this one.
High rating for honesty and professionalism. After reading an inspection report for our home saying the dryer vent looked packed with lint, I scheduled a service with Perfect Touch Air Duct Cleaners. Elias checked the vent right away and found it was not actually clogged. It had only looked blocked for a short time because of loose debris that had already cleared out. I really appreciated the honest inspection, clear explanation, and professional approach. It was great to know the dryer vent and airflow were in good shape without being pushed into unnecessary duct or vent cleaning.
Price assessment: Reasonable price
Services: Heating system repair
Darren Gallegos1 reviewiTotal number of Google reviews Darren has written across all businesses on Google Maps, not just this one.
We live in an older remodeled home in San Jose with floor vents, and i had no idea how dirty the air ducts and registers were until the inspection. There was dog hair, dust buildup, debris from the remodel, and even some mold inside the vent system. harold and his team did an amazing job with the air duct cleaning. They were very thorough, professional, and worked hard all day to clean every vent, return, and duct line so everything looked spotless. The airflow feels better now, the house smells fresher, and it gives us peace of mind knowing the hvac system is much cleaner. We had been feeling under the weather often, and i really think the dirty ductwork was part of the problem. keith was careful, explained the process clearly, and made sure the whole system was cleaned the right way. i highly recommend this service for anyone with older vents, pets, or post-remodel dust. miguel and the crew were excellent.
Price assessment: Reasonable price
Services: A/C system maintenance, Heating system repair, A/C system repair
Aubree Pearson5 reviewsiTotal number of Google reviews Aubree has written across all businesses on Google Maps, not just this one.
On my first call, harold was very friendly and informative about the air duct cleaning pricing and the whole process. He even encouraged me to compare options instead of pushing for a sale, which i really appreciated. After checking around, I chose Perfect Touch Air Duct Cleaners because the pricing was fair and the customer service felt more courteous than others. miguel was the technician who came out, and he was respectful, efficient, and very professional. He explained the duct cleaning equipment and the noise ahead of time since my infant son was home, and he also worked carefully around my 3 dogs. The whole visit felt smooth, organized, and considerate. My vents and ductwork were handled with care, and he did a great job. i highly recommend this service, and i would gladly use them again.
Price assessment: Great price
Services: HVAC duct & vent repair
theresa todd3 reviewsiTotal number of Google reviews theresa has written across all businesses on Google Maps, not just this one.
Perfect Touch Air Duct Cleaners did a great job with my dryer vent cleaning. Raymond arrived right on time, was very professional, and finished the work quickly without rushing. He explained the airflow and lint buildup clearly, and now my dryer is running better and venting the way it should. The service gave me real peace of mind knowing the vent is clean and the fire risk is much lower. The free annual checkups are also a very helpful bonus.
Price assessment: Reasonable price
Services: Heating system repair
Darius R4 reviewsiTotal number of Google reviews Darius has written across all businesses on Google Maps, not just this one.
After working with different duct and HVAC contractors over the years, I’m very pleased with Perfect Touch Air Duct Cleaners. When it was time to improve my home air system, they offered fair pricing, helped explain financing options, and completed excellent air duct cleaning and ventilation service with strong warranty coverage. The team was friendly, professional, and followed through on everything they promised. They also took time to explain the condition of the ductwork, airflow, and indoor air quality, which made the whole process easy to understand. My home in San Jose feels fresher, cleaner, and more comfortable, especially during the warmer weather. I would definitely recommend them.
Price assessment: Reasonable price
Services: Heating system repair, HVAC duct & vent repair
Dean VLocal Guide · 7 reviewsiTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Couldn’t be happier with Perfect Touch Air Duct Cleaners. They arrived on time, acted very professional, and completed the dryer vent cleaning neatly and efficiently. The whole area was left even cleaner than before they started, and the airflow feels much better now. The price was very fair, and I would highly recommend their dryer vent and air duct cleaning service.
Price assessment: Great price
Services: A/C system maintenance, Heating system repair
S Levine6 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
I was extremely happy with the air duct and vent cleaning service. As a San Jose homeowner, I reached out after seeing strong online reviews because my vents and ductwork were badly overdue for a deep cleaning. With my first baby arriving soon, I was very concerned about the dust and buildup in the system and wanted cleaner indoor air for my family. Miguel and Keith came out just a few days after my call and did a very thorough job cleaning all the vents, returns, and ductwork. It was clearly a difficult job, and it looked like the system had not been cleaned in a very long time. The before and after photos showed a huge difference. They worked carefully, explained the process clearly, and made sure everything was cleaned out properly. I feel much better knowing the air moving through our home is fresher and that the HVAC system is in better shape. The whole experience gave me real peace of mind, and I would absolutely recommend this air duct cleaning service to friends and family.
Price assessment: Reasonable price
Services: A/C system repair
Ernest Hubbard4 reviewsiTotal number of Google reviews Ernest has written across all businesses on Google Maps, not just this one.
I called Perfect Touch Air Duct Cleaners for dryer vent cleaning, and Miguel with his team finished the job fast and without any issues. He was very professional, explained the vent cleaning process clearly, and made sure everything was working better before leaving. The service was smooth, helpful, and I would definitely call again for future air duct and dryer vent cleaning needs.
