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PERMANENT MAKEUP CREATIONS

Permanent make-up clinic · Jacksonville, FL · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 91 makeup artistsPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 107 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Jun 2026latest review

PERMANENT MAKEUP CREATIONS at a glance

Google reviewers rate the clinic five stars based on 107 reviews, with the owner responding to seventy percent of them. Clients frequently cite punctuality, clear communication, and fair pricing as key aspects of their experience. Recurring themes include the provider’s attention to detail, sterile environment, and ability to correct previous work or camouflage scars. Services mentioned include permanent eyeliner, lip color, and eyebrow procedures. One reviewer noted disappointment that the clinic closed before they could complete a scheduled appointment.

  • Google rating: 5.0 out of 5 from 107 reviews (99% five-star).
  • Reviews on this page: 107 Google reviews (92 with written comments, 2 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: June 20, 2026.
  • Service: Makeup Artist serving Jacksonville, Florida.

Data from Google, last updated October 26, 2026.

Score profile vs other makeup artists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability97Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 96)Reliability: 97 (median 94)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
PERMANENT MAKEUP CREATIONSMakeup Artists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PERMANENT MAKEUP CREATIONS: 99/100 on this factor. Category median: 96.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PERMANENT MAKEUP CREATIONS: 97/100 on this factor. Category median: 94.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PERMANENT MAKEUP CREATIONS: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PERMANENT MAKEUP CREATIONS: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PERMANENT MAKEUP CREATIONS: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
–

Bar = this company · dark tick = category median.

Star ratings

107 Google reviews we collected

  • 5 stars10699%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 92 written reviews

  • Praise13896%
  • Complaints64%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5438%
  • Would recommend3726%
  • Quality & results2920%
  • Communication96%
  • Honesty & trust86%
  • Price & value53%
  • Speed & response21%

What customers talk about

We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “From start to finish, she was attentive, professional, and made me feel completely taken care of.”
  • “I am so very happy with the results and highly recommend”
    “I just completed my 2nd appointment this week and can't recommend her enough.”
  • “Tattooed my eyes Kathy does a great job very impressed with her artistic work!”
    “She did my brows, eyeliner and some removal from old brows that were not working as well.”
  • “She takes her time, explains everything, and makes sure you are completely comfortable throughout the entire process.”
  • “You can tell she genuinely cares about her work and her clients.”
  • “Her office is immaculate and her prices are more than fair given her talents and expertise.”
  • “So comfortable that I decided to move forward on the same day as my consult!”

People customers mention

  • Karen 45 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired PERMANENT MAKEUP CREATIONS for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

WandaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Amazing and incredible experience! Karen takes her time and does a fantastic job! I love my lips and eye brows! Highly recommend!

Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Karen did an amazing job on my lips! She nailed the color and shape! I was so nervous and I’ve always worried that the pain would be intolerable thinking that it really wasn’t for me but with her artistry, talent and skill, they are natural and perfect. From start to finish, she was attentive, professional, and made…

SumYungBoyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Was just a normal Guy before my sessions with permanent creations. Afterwards, I Became a rockstar! Recommend Highly! Years later still holding up!

Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Karen is absolutely AMAZING at permanent makeup! Three of us went together and every single one of us left beyond happy with our results. She is truly a perfectionist and does not stop until everything is 100% perfect. She takes her time, explains everything, and makes sure you are completely comfortable throughout…

Bunker2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job and very professional. I feel more confident and my wife says I look much younger!

SherriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tattooed my eyes Kathy does a great job very impressed with her artistic work! Great lady place was very clean!

Photos

Customer reviews

5.0 ★★★★★ 107 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Wanda SolomonLocal Guide · 14 reviewsTotal number of Google reviews Wanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing and incredible experience! Karen takes her time and does a fantastic job! I love my lips and eye brows! Highly recommend!

Response from the owner · 4 months ago

Thank you Wanda! I sure do appreciate it. Enjoy your new look.

Cindy F10 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Karen did an amazing job on my lips! She nailed the color and shape! I was so nervous and I’ve always worried that the pain would be intolerable thinking that it really wasn’t for me but with her artistry, talent and skill, they are natural and perfect. From start to finish, she was attentive, professional, and made me feel completely taken care of. She's very, very talented. I am so very happy with the results and highly recommend

Response from the owner · 5 months ago

Cindy, this review just made my whole week! 💋Thank you for trusting me . You were a dream client ❤️

SumYungBoyLocal Guide · 14 reviewsTotal number of Google reviews SumYungBoy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was just a normal Guy before my sessions with permanent creations. Afterwards, I Became a rockstar! Recommend Highly! Years later still holding up!

Response from the owner · 7 months ago

I must admit, you look great with that eyelash enhancement eyeliner.

Amy Gordon2 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Karen is absolutely AMAZING at permanent makeup! Three of us went together and every single one of us left beyond happy with our results. She is truly a perfectionist and does not stop until everything is 100% perfect. She takes her time, explains everything, and makes sure you are completely comfortable throughout the entire process. You can tell she genuinely cares about her work and her clients. If you’re considering permanent makeup, book with Karen — you will not regret it!

Response from the owner · 8 months ago

Thank u very much Amy. You all were so wonderful to work with. I am so appreciative and thank u for choosing me to do your permanent makeup. Have a great year!

Bunker Buster2 reviewsTotal number of Google reviews Bunker has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job and very professional. I feel more confident and my wife says I look much younger!

Response from the owner · a year ago

I hope not younger looking than your wife! Thanks Mike for taking the time to give me a review. Much appreciated.

Catitude LatitudesLocal Guide · 35 reviewsTotal number of Google reviews Catitude has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Never got to go for my permanent eyeliner and now closed! 😥

Marcia Lafave3 reviewsTotal number of Google reviews Marcia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable, kind and explains well.

Response from the owner · 3 years ago

Wow! What a great way to wake up in the morning and see that 5 star! Thank you Marcia.

Sherri WilberLocal Guide · 15 reviewsTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tattooed my eyes Kathy does a great job very impressed with her artistic work! Great lady place was very clean!

Response from the owner · 3 years ago

Sherri, your words of praise and appreciation truly makes my day. Your satisfaction is my utmost priority, and your kind words validate the hard work and dedication I try to do on every client.

Heidi Mance6 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Very nice lady, her shop is spick and span,and she is very up to date on sanitizing her equipment . She did an Amazing job on my eyeliner and created a relaxing atmosphere when she did. I will recommend her to my friends and family .

  • Services: Eyeliners
Response from the owner · 3 years ago

Thank you Heidi for your review. Your support is genuinely appreciated. Wishing you all the best!

Jen C.Local Guide · 59 reviewsTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highest Recommendation for Permanent Makeup Creations!!! I have had my permanent eyeliner completed by three different Plastic Surgery Offices and never have I ever been so pleased with the result I received from Karen. She is not only extremely knowledgeable with all things beauty but she is a complete professional and cares about her work. The clinic seems very sterile, it is obvious Karen cares about her patients and herself. She listens to you and doesn't hesitate to suggest what she thinks would be best for you. She is kind, considerate and respects my opinion. I asked a lot of questions and she patiently answered them all. I never thought about having another procedure but I am the happiest I have ever been with my eyeliner that I made another appointment for tinting my lips! I had a dentist appointment a few weeks ago and my dentist who is also a perfectionist, put on his magnified eye device and said that my eyeliner was perfect! He said he was very impressed with her work!!! Thank you Karen, I am grateful.

  • Services: Permanent eyeliner, Permanent makeup touch-ups
Response from the owner · 3 years ago

I don't know how I missed this review. Thank you so much for your kind words. I am do sorry it took me this long to reply! I am always honored to when I receive a 5 star. Take care!

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