TUTORS · HUNTINGTON BEACH, CA
Personalized Prep logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%53+8Craft & service 20%14+2.8Value 10%46+4.6Momentum 8%74+5.9Track record 7%42+2.9Accountability 5%79+4Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Personalized Prep

Better than 24% of tutors · #59 of 78

4.8★70 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

No written reviews mention this job yet.

vs category

Blue = Personalized, grey = tutors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02021-Q2: 3.00★ (6 reviews)2021-Q3: 5.00★ (1 reviews)2022-Q1: 5.00★ (2 reviews)2022-Q2: 5.00★ (26 reviews)2022-Q3: 5.00★ (9 reviews)2022-Q4: 5.00★ (7 reviews)2024-Q3: 5.00★ (2 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 5.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q3: 5.00★ (1 reviews)2021-Q22022-Q42024-Q22025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%53+8Craft & service 20%14+2.8Value 10%46+4.6Momentum 8%74+5.9Track record 7%42+2.9Accountability 5%79+4Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
53
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
14
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
46
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
74
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
42
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+4 / −1
Professionalism
+3 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+3 / −0

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