Swimming pool contractor · Las Cruces, NM · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%93+14.2Craft & service penalty97−0.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 27 pool maintenance servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★35 Google reviews · 23 photos
97%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Perspective On Pools Inc five stars based on thirty-five reviews, noting that the owner responds to every comment. Customers describe services including new pool construction, replastering, and liner replacement, highlighting punctuality, detailed communication, and adherence to agreed timelines. Recurring themes involve the owner's active involvement in design and oversight, along with crews described as respectful and professional. No common criticisms appear in the provided excerpts, which consistently praise the firm's responsiveness and workmanship quality.
Google rating: 5.0 out of 5 from 35 reviews (97% five-star).
Reviews on this page: 35 Google reviews (35 with written comments, 13 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 11, 2025.
Service: Pool Maintenance Service serving Las Cruces, New Mexico.
Data from Google, last updated November 2, 2026.
Score profile vs other pool maintenance services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: value.
Perspective On Pools IncPool Maintenance Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perspective On Pools Inc: 96/100 on this factor. Category median: 93.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perspective On Pools Inc: 96/100 on this factor. Category median: 89.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Perspective On Pools Inc: 97/100 on this factor. Category median: 98.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perspective On Pools Inc: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
35 Google reviews we collected
5.0of 5
5 stars3497%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
97%praise
Praise7697%
Complaints23%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2228%
Would recommend1317%
Quality & results1114%
Communication1013%
Speed & response810%
Price & value810%
Honesty & trust68%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew, Victor and Chris, worked with integrity and were prompt, polite, and respectful of our property.”
“They came highly recommended by other friends, and we are so glad we chose Perspective on Pools to design and build exactly what we dreamed of!”
“Catherine was very thorough in evaluating the pool's condition and very detailed as it related to the cost and work to be done.”
“From the crew the dug the initial hole to the plasterers everyone was professional, easy to work with and most of knew how to do their job.”
“She and her crews were punctual, professional and performed the work we needed so we could actually love our pool again.”
“Our pool took 6 months to complete but in the end it was well worth it.”
“She was honest in the assessment of the time frames, inspections, and the quality of the work in all areas has been exceptional.”
People customers mention
Catherine13 reviews
Boden4 reviews
Victor3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Perspective On Pools Inc for 5 kinds of job. Pick one to see what they paid and said.
AAli9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We recently had our pool replastered by Perspective on Pools and couldn't be happier. Catherine was very thorough in evaluating the pool's condition and very detailed as it related to the cost and work to be done.
The crew, Victor and Chris, worked with integrity and were prompt, polite, and respectful of our…
JJanet11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We are so incredibly happy with our beautiful pool!! From start to finish, this experience with Perspective on Pools has been amazing! They are so knowledgeable, kind, friendly, and professional at every turn. They came highly recommended by other friends, and we are so glad we chose Perspective on Pools to design and build exactly what we dreamed of!
PPaul2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
If you’re serious about your pool project, look no further. Perspective On Pools is dedicated, knowledgeable and professional beyond compare. We’ve done remodels and renovations for over 30 years and have worked with dozens of contractors and subcontractors. Catherine and her crews made this project one of the…
AAudrey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Catherine and her team were outstanding! We could not be happier with our pool/spa. We really appreciated how stress free Catherine made the process...from initial consultation to the months long construction and finally pool school.
We can't recommend Perspective On Pools enough and we are looking forward to enjoying our pool for years to come!
SSilvia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Katherine and her team were a dream to work with. She was honest in the assessment of the time frames, inspections, and the quality of the work in all areas has been exceptional. Victor is her right hand, and makes everything easier. If you want a really nice pool, that will last, and get done the right way the…
CClifford2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
No matter what someone tells you all pools are not created equals When Catherine tell you the pools are built by hand she means it. From the crew the dug the initial hole to the plasterers everyone was professional, easy to work with and most of knew how to do their job. Our pool took 6 months to complete but in the…
We recently had our pool replastered by Perspective on Pools and couldn't be happier. Catherine was very thorough in evaluating the pool's condition and very detailed as it related to the cost and work to be done.
The crew, Victor and Chris, worked with integrity and were prompt, polite, and respectful of our property. The work was completed in the timeframe agreed upon. Overall, we are very happy with how the resurfacing/new tile came out. It looks like a brand new pool. Thank you Catherine, Victor, and Chris. Amazing job.
Response from the owner · a year ago
Thank you Ali, it has been a great experience working with you. Our goal is to understand our customers needs and do our best to fore fill them. I hope you enjoy your "new" pool for many years to come. Catherine.
J
Janet Beatty-Payne11 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
We are so incredibly happy with our beautiful pool!! From start to finish, this experience with Perspective on Pools has been amazing! They are so knowledgeable, kind, friendly, and professional at every turn. They came highly recommended by other friends, and we are so glad we chose Perspective on Pools to design and build exactly what we dreamed of!
Response from the owner · a year ago
Thank you Janet, we all enjoyed working with you and appreciate you chose us for your project. Please enjoy your pool for many years to come.
P
Paul Nikoden2 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
If you’re serious about your pool project, look no further. Perspective On Pools is dedicated, knowledgeable and professional beyond compare. We’ve done remodels and renovations for over 30 years and have worked with dozens of contractors and subcontractors. Catherine and her crews made this project one of the most pleasant, smoothest and satisfying experiences we’ve had. Highly recommended.
Response from the owner · 2 years ago
Thank you Paul, it was a pleasure working with you. I'm glad we came up with a creative way to bring your pool back to life! Definitely an improvement. We are here if you should need anything else.
A
Audrey2 reviewsiTotal number of Google reviews Audrey has written across all businesses on Google Maps, not just this one.
Catherine and her team were outstanding! We could not be happier with our pool/spa. We really appreciated how stress free Catherine made the process...from initial consultation to the months long construction and finally pool school.
We can't recommend Perspective On Pools enough and we are looking forward to enjoying our pool for years to come!
Response from the owner · 2 years ago
Thank you Audrey for the glowing review. We appreciate all our customers that choose to do business with us. It has been a pleasure working with you and we are here if you need anything in the future.
S
Silvia Alexander-Rossell3 reviewsiTotal number of Google reviews Silvia has written across all businesses on Google Maps, not just this one.
Katherine and her team were a dream to work with. She was honest in the assessment of the time frames, inspections, and the quality of the work in all areas has been exceptional. Victor is her right hand, and makes everything easier. If you want a really nice pool, that will last, and get done the right way the first time, Katherine's teams is the one to call.
Response from the owner · 2 years ago
Thank you so much for the glowing review, as you know we are commited to building beautiful, quality pools with the highest standards. It has been a privilege working with you.
C
Clifford Morgan2 reviewsiTotal number of Google reviews Clifford has written across all businesses on Google Maps, not just this one.
No matter what someone tells you all pools are not created equals When Catherine tell you the pools are built by hand she means it. From the crew the dug the initial hole to the plasterers everyone was professional, easy to work with and most of knew how to do their job. Our pool took 6 months to complete but in the end it was well worth it. We would recommend Catherine and her team to anyone thinking of getting a pool. They are the best!
Response from the owner · 2 years ago
Cliff & Taka, thank you for recognizing all the hard work my crew puts in. We are all greatful everyday for customers like you and the creative work we get to do.
J
Jillian Ross10 reviewsiTotal number of Google reviews Jillian has written across all businesses on Google Maps, not just this one.
Catherine Boden and her crew are amazing. Not only did they make our dream come true better than we imagined, but they worked professionally and tirelessly. She explained the whole building process and gave us a conservative, but reasonable, completion date, and we were surprised when it was ready sooner. We have heard so many nightmares about other pool companies, but we never worried under Catherine's care. Thank you, Perspective on Pools Inc. for building our dream so we can create endless memories.
Response from the owner · 2 years ago
Thank you Jillian for your kind words. Every pool we build turns out to be a pleasure and a privilege, we meet the most interesting people along the way. The only downside is when it's time to leave, we will miss you! Don't forget though, we are always here if you need anything. Thank you for trusting us with your project. Catherine.
L
Lyle CrocodileLocal Guide · 36 reviewsiTotal number of Google reviews Lyle has written across all businesses on Google Maps, not just this one.
Perspective on Pools provided incredibly professional service. Taking concepts of what we would like to have for a pool and surrounding area, Catherine provided sketches of options from which to choose final design. She gave advice on code requirements, options for pool maintenance, and cost savings ideas. We were in excellent hands during the construction process as Catherine’s employees, Victor and Kris, are incredible hard-working craftsmen and very detail oriented. We were kept informed of the process every step of the way. Cannot say enough about how pleased we are with the final result.
Response from the owner · 2 years ago
Thank you Lyle for the glowing review and kind words. We all appreciate you and Nona choosing to work with us it has been a pleasure.
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Russ AsburyLocal Guide · 16 reviewsiTotal number of Google reviews Russ has written across all businesses on Google Maps, not just this one.
Catherine agreed to fix some serious issues we had that were created by another pool builder here in Las Cruces. She and her crews were punctual, professional and performed the work we needed so we could actually love our pool again. I highly recommend Perspective on Pools if you need a new pool or need your old pool brought back to life!
Response from the owner · 2 years ago
Thank you Russell, I'm so glad we could help you out. It has been a pleasure working with you.
R
Renee BakerLocal Guide · 11 reviewsiTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
We had our 17 year old pool replastered and retiled by Catherine and her crew. Everything was done when Catherine said it would be done. From start to finish it took about 3 weeks. Some of that was waiting for an order of tile to come in. We couldn't be more pleased with the results. It was a very messy process getting the old plaster off but the crew did a good job cleaning up. We would definitely recommend Perspective on Pools.
Response from the owner · 2 years ago
Thank you Renee, it has been a pleasure working with you. I'm thrilled you are happy with the results, the tile and plaster colors you chose work really well together and turned out beautifully. Thank you for choosing our company to help you with your pool project.
