How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPest Czar
Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 737 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pest Czar for 8 kinds of job.
Pest Czar for general pest inspection
Clear ✕All 86 Google reviews tagged “General pest inspection” · showing 60
Very responsive. If we need an extra service, it’s scheduled right away. The techs are nice and know their stuff. May cost a bit more than the other guys, but the company we used before went downhill and the service was mediocre. You get what you pay for, and Pest Czar is a quality local company.
The Tech .Introduces himself and who he is representing Began his work in each room.and ,completed it Very well done. No photo given at this time.
Jonathan, is personable, kind, he explains the service in great detail.
As usual with Pest Czar, great service, great people…Ryan was professional, courteous and thorough. Highly recommend!
Efficient, thorough, knowledgeable, and friendly!
Ryan was great to work with. He definitely knows what he's doing and seems to enjoy doing it. Wasn't afraid to crawl under the deck to eliminate the wasps and hornets that were making their home under there. It's a real pleasure to be able to use our deck.
Tom is wonderful!
Jennifer - She is so friendly, helpful, understanding and very knowledge! I give her 5 star for customer service
These guys are always professional and reliable.
Great experiences with Pest Czar! They were prompt and organized in their communication for coming out and spraying our house for bugs. Ryan was an absolute delight and went above and beyond! Not only was he friendly but very knowledgeable and even helped us figure out we have knats when we thought it was fruit flies! Will be scheduling with them again!
Matt was awesome !! Very quick & informative.
Truly amazing company! I am so happy I chose to use them for my pest control needs! The Technician that came out was very nice. He was very knowledgeable about pest control. He made sure everything was good to go. Thank you for all you do Pest Czar!
Great service! Ryan is super!
Very professional and very respectful.
My regular technician Johnathan is the best! Professional, knowledgeable and reliable. Pleasant and friendly personality!
They always are on time, professional and keep the bugs away! Great company.
Pest Czar is always thorough and great with their service! Ryan is the best! I highly recommend them!
Such a helpful tech, he carried out & opened a large box, suspected of harboring a family of mice. What pest service do you know that does that?
Pest Czar was very thorough and practical with their inspection. Customers always appreciate a trust worthy operator such as Pest Czar compared to other companies scare tactics!
From my personal experience Ryan my service agent is very professional and comes via appt or as needed very flexible he tells me about the services I need and the service is affordable I would recommend him for any pest issues I have and I feel comfortable with the service ...tY RYAN
Excellent service. Friendly and helpful technicians. Quick response to special requests.
Mouse & rat control
They are reliable and do a great job. Great communication and they got rid of the roaches at several of my investment properties! Great customer service.
We have had a great experience with this company! Very professional
Pest Czar has serviced my property for the last 6 years. They do a great job and are very thorough and conscientious! Thanks Tim, for a job well done!
Great service! He paid particular attention to addressing the cockroach issue that surfaced recently thank you!
Tim provided excellent customer service!
We have used the monthly pest monitoring and mosquito / tick spray service for 3 years. They are always prompt and friendly, have come out on a few occasions for one-off bug or rodent issues. Would recommend!
Ryan was awesome, he shared his knowledge patiently explaining things to us and didn’t make me feel like he was in rush to leave. They the office and Ryan worked with my schedule to ensure services were done
Going in 2yrs that we have been getting quarterly service and I have been very pleased with our results. Our technician, Jonathan is great. He is very knowledgeable and always on time!
I've been using Pest Czar for a number of years. The company is very efficient! Jonathan is the most professional and courteous exterminator ever!
Pest Czar does an awesome job. We almost always have Ryan as our service tech. He is the best! He pays super close attention to anything we have going on and treats it perfectly every time.
I’ve been a customer for years. They come out as soon as there is a problem detected and will work with you on getting a solution.
Had a snake in the house! They caught it and set up preventative measures to protect the house from further incidents.
Super friendly techs, the services I need are taken care of and I haven't had to call for an off service call yet!! The ease of scheduling a different date was super easy and painless. That's great to me since I hate having bugs in my house!
Quick, on-time and professional
First extermination, so we will see, but I signed up for the monthly plan. Matt was very nice and knowledgeable.
This review is specific to Matt Carothers! Thanks Matt!
Excellent customer service
Pest Czar has a very customer oriented and quick response company culture. The persons I have directed dealt with the past year are Jennifer the supervisor and dispatcher to the technicians and also customer service contact person and Erica owner of the company. They have been very helpful in dealing with a tenant…
Matt serviced my home and he did a very thorough job. He informed me of everything he was doing. He was very nice and easy to talk with.
We have been using Pest Czar for over a year now and love their service and friendly, professional technicians. We would highly recommend them!
This is a small professional business. They have great prices, show up on time and are consistent. I had a major mice issue. I was afraid to go to sleep.Johnathan the technician showed up on time and took care of the problem. No more mice. Ants disappeared too along with other indoor bugs.
Jennifer is always very attentive to my needs! She listens and offers suggestions on my options and does her best to get us serviced when we need it, same day service in some cases! Thanks Jennifer for all you do! As far as Todd, the technician, he is just as great! He helps us identify the exact type of insect…
Prompt and thorough!
This company provides phenomenal service and support in pest control. My Pest Czar professional, Ryan, always checks in to re-affirm the service he’s providing and lays out his plan for the requested services he’s providing for the day. They’re efficient and practical in the services they’re providing and never…
I highly recommend this company. They are the thorough and knowledgeable.
No bugs no mice good job
From my initial phone call to the office to the end of our inspection and treatment, the staff of Pest Czar were extremely considerate, professional, and friendly. Making an appointment was quick and easy. Ryan, the technician that came to our house, was knowledgeable, thorough, and very helpful. He explained so…
We have the service since the PestCzar open the business they are the best and professional. After they start service are location every two weeks they get everything under control. Ryan Dilling is the guy who been service are location. He is the best, responsable and always get on time also he is really friendly.
I have utilized Pest Czar for about 2 and a half years and they are always exceptional! They offer pretty much any service you can think of when it comes to pest control and they have kept my home pest free. What I love most is how they offer service with a personal touch. Ryan has been my pest control tech for the…
Jonathan Berkey has been great throughout the entire process. He explains what needs to be done, asks if there are any questions/concerns, is punctual, and friendly! He's very respectful of the space, wearing shoe covers when indoors, asking if it's okay to enter spaces as to respect privacy, and providing advance…
Ryan is amazing! He is always communicative and responsive. Always on time. We love using Pest Czar for our large building in 21218. As a nonprofit, we also are very pleased with the pricing. Thank you Pest Czar! And especially, THANK YOU RYAN!
Great service with friendly personnel. Always on time and do a thorough job.
Jen in the office is incredibly helpful; she clearly explained the process and responded immediately when I had a question in the first 30 days of service. Joe, who did the initial inspection and treatment, and then came back to investigate an issue, was second-to-none in my book! The staff I have met so far have…
Great experience with Pest Czar with Ryan. Professional and on-time service and was able to answer all the questions I had. I would highly recommend!
Ryan Dilling was very professional, courteous, and friendly! Explained the treatment and the follow-up to expect
Ryan was prompt, friendly, and knowledgeable. Very satisfied with the service.
From the first phone call to the office to the home visit, everything went very well. I called about carpenter ant sightings throughout my home. When I spoke with Jennifer in the front office she quickly understood my problem and set up an inspection quickly that worked with my schedule. Big shout out to Jennifer.…
Joe Greathouse was very thorough and was great at explaining what he was looking for, the products he was using, and what to pay attention to.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 123 | $103–$323 |
| General pest inspection | 85 | $53–$116 |
| Hornet & wasp extermination | 60 | $81–$186 |
| Bug & insect extermination | 51 | $63–$128 |
| Home inspection | 47 | $56–$156 |
| Ant extermination | 41 | $86–$167 |
| Cockroach extermination | 29 | $91–$246 |
| Spider extermination | 19 | $81–$144 |
