How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPest Czar
Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 737 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pest Czar for 8 kinds of job.
Pest Czar for rodent extermination
Clear ✕All 123 Google reviews tagged “Rodent extermination” · showing 100
Pest Czar is super great, they're head and shoulders above the exterminators I had previously. The tech is friendly and helpful and I have had zero mice since they started here. That's quite a feat!!
Very responsive. If we need an extra service, it’s scheduled right away. The techs are nice and know their stuff. May cost a bit more than the other guys, but the company we used before went downhill and the service was mediocre. You get what you pay for, and Pest Czar is a quality local company.
I love this company! Technicians & customer service representatives are all kind, respectful, and patient! I am truly treated like I am family. My calls are always returned promptly & all my issues dealt with swifly! Very pleased! August 2023: I am still a very satisfied customer after several years with no…
The Tech .Introduces himself and who he is representing Began his work in each room.and ,completed it Very well done. No photo given at this time.
I have been a customer for several years and have found Pest Czar to be an outstanding company that provides great service. They are professional and extremely knowledgeable. I highly recommend them!
Good communication and efficient service. Thank you Seth for inspecting our home. He was right on time and very helpful.
Seth was AWESOME! He explained everything and was very thorough! Looking forward to seeing him again! If I able to have him come out of his schedule permits!
Very effective. I got a one time service first that was so effective I decided to get a monthly 12 month. I think everything they do they tell you first ask for permission for stronger stuff and make sure your toddlers and pets can’t reach those places. Would recommend to all
I am finally feeling comfortable in my own home free from rodents roaming as if they are part of my home. Pest Czar has given my family and I relief and peace. Pest Czar service is effective and dependable.
Similar to other reviews, I called to request an inspection and was immediately sent a contract for treatment. Nobody bothered to come try to figure out what they were treating for, and as nice as the last was, she gave me a list of what they couldn’t do, but not what they actually could do.
I had a number of concerns about mice and centipedes, and Tim was responsive and very helpful. He listened to me and explained very clearly the plan as to how to take care of these problems. I’ve been happy with Pest Czar for about 5 years now.
Really appreciate the quick service and follow up from Pest Czar.
As always, Matt provided thorough, professional, friendly service to help keep the mice away during this cold winter.
These guys are always professional and reliable.
Professional and on time. I had a rodent issue. They sprayed non toxics because I have a dog. Their monthly service is very affordable and their customer service representatives are always kind and very responsive. It's a must use. Definitely sign up for the monthly service. It's worth the money and it's inexpensive.
Ryan was phenomenal. We were able to get a quick appointment and he showed up right on time. He was able to explain everything thoroughly when I had any questions and listened to everything I had to say. Plus we haven't seen a mouse in a couple weeks! Yay! Thanks PestCzar and thanks Ryan!
Excellent Service, quick response time. Been using them for years.
He is a true professional. Thanks for being so responsive.
Matt was very thorough and knowledgeable.
Justin was very knowledgeable and professional. I highly recommend this company to all who need pest and rodent control
Matt was awesome !! Very quick & informative.
We were having problems with mice and roaches and Ryan came out and was very knowledgeable and friendly! I feel confident that our problems will be solved! And for a great price!
I started using Pest Czar's quarterly service several years ago. They have been very knowledgeable, helpful and responsive, and I have seen results, so it was well worth the cost. Everyone who works for Pest Czar is very friendly, professional and easy to work with. I highly recommend them.
Great service!
I continue to be pleased and happy that I contracted Pest Czar to service my residence. The technicians are professional and courteous, punctual and efficient. Kudos to Seth R.
Pest czar has been great from eliminating the mice in our house to tackling the numerous wasp nests around the outside of the property. Always courteous, professional and friendly.
Great service! Ryan is super!
I've used this company many years for my commercial property. They always do a thorough job.
The appt went great! Quick and through.
Great experience from the first time I called until the first appointment. Super professional! The young lady that answered the phone was super pleasant and professional. The technician was super nice, professional and knowledgeable! The price was great as well! Very pleased!
My regular technician Johnathan is the best! Professional, knowledgeable and reliable. Pleasant and friendly personality!
My sister suggested I give this company a try and I am glad I did. Great service and very flexible. Still going strong with this company in 2025.
Thanks Pest Czar! As a quarterly extermination customer I really appreciated that you scheduled a same day appointment for a potential rat problem. Awesome customer service Ryan!
Such a helpful tech, he carried out & opened a large box, suspected of harboring a family of mice. What pest service do you know that does that?
I am a “questions” type of guy, and they take the time to answer them all. UPDATE: This company still displays fantastic service. Their knowledge of all types of pests is what will keep me using and recommending them.
Seems not much of an extermination. The Rep only laid a couple traps and didn’t spray anything. I thought the initial appointment would have been more involved.
The technician was very professional and knowledgeable . The service was quick!
I don't generally leave reviews. This one I must. The technician was very professional, and knowledgeable. Asked questions and went into places of my home I did not even know existed. I feel very confident that my problem will be going away very soon. I will re-post in 3 months with an update. Despite me…
From my personal experience Ryan my service agent is very professional and comes via appt or as needed very flexible he tells me about the services I need and the service is affordable I would recommend him for any pest issues I have and I feel comfortable with the service ...tY RYAN
Great service.
Mouse & rat control
I am very appreciative of the service Jonathan provided me! He told me where the problem was and what to expect when the traps were set! Thanks!
Awesome company!
We have had a great experience with this company! Very professional
Great service! He paid particular attention to addressing the cockroach issue that surfaced recently thank you!
Great service.
We have used the monthly pest monitoring and mosquito / tick spray service for 3 years. They are always prompt and friendly, have come out on a few occasions for one-off bug or rodent issues. Would recommend!
Going in 2yrs that we have been getting quarterly service and I have been very pleased with our results. Our technician, Jonathan is great. He is very knowledgeable and always on time!
I've been using Pest Czar for a number of years. The company is very efficient! Jonathan is the most professional and courteous exterminator ever!
Great job, prompt and knowledgeable, and answered every question I had. Used them 6 years ago and was happy with service and responsiveness.
Amazing service. Haven't seen mice in months. The customer service is absolutely amazing. The team is very responsive and friendly.
The jumped in and helped get rid of rodents very quickly. Always very professional
Pest czar has bee. My pest people for years and I couldn’t be happier. Whenever I have an issue I call them and talk with Jennifer and she immediately schedules me for the earliest appointment. The pest experts show up on time and they very diligent in servicing my pest needs. They will show up and remove wasps,…
I’ve been a customer for years. They come out as soon as there is a problem detected and will work with you on getting a solution.
My rodent issue was beyond severe. I was embarrassed to talk about it. Pest Czar was kind with their words, was non judgmental and addressed the problem with their expertise. I saw an immediate result. Pet Czar continues to address the issue with a strong plan of attack and I would never doubt them, their…
Very quick, knowledgeable, and professional
Jonathan was exceptional, thorough and professional. I think this business was a good choice !
They did a fantastic job. Quick and professional and eliminated our rodent isshes in a few months
Helped get us out of a bind
Contacted Pest Czar about a rat in the basement. They came out & immediately captured the rat with no problem. They also explained that it came in through an old sewer line & explained how to repair it so that the problem wouldn’t happen again.
Pest Czar has been servicing my home for a couple years. I am very pleased with their service. I especially like their technician, Ryan. He does a good job with my property. I highly recommend this company..
This company is great. Always professional and does a great job, Jennifer in the office is top notch, ALWAYS listens to me and gets me taken care of right away 5*
Pest Czar has a very customer oriented and quick response company culture. The persons I have directed dealt with the past year are Jennifer the supervisor and dispatcher to the technicians and also customer service contact person and Erica owner of the company. They have been very helpful in dealing with a tenant…
Excellent service, very responsive, knowledgeable and professional. Highly recommend!
Ryan is by far my favorite. You know you have a favorite technician when you cheer when you open the door to see them! Thorough, responsive and all around a great guy (and fellow nerd)
Excellent customer service
This is a small professional business. They have great prices, show up on time and are consistent. I had a major mice issue. I was afraid to go to sleep.Johnathan the technician showed up on time and took care of the problem. No more mice. Ants disappeared too along with other indoor bugs.
I contacted Pet Czar via the online application for a quote and within the next 12-24hra received a personal quote. I had a fair number of questions which Jennifer answered in full and patiently (emphasis on patiently because my experience with exterminators was nonexistent). She was able to schedule me in a…
Knowledgeable, professional, personable, responsive. Great value for the subscription package I chose. Highly recommend
On time and professional, providing detailed analysis of the situation and the measures that need to be taken to remediate the issue.
Jennifer (the Office Manager) is absolutely outstanding! She is so incredibly personable, friendly, and knowledgeable. She recommended Joe to be our technician because we have one very large dog (a Great Dane/Black Lab mix) and a medium-sized dog (English Shepherd), and Joe is an animal lover. Jennifer was…
Very pleasant and professional employee. Quick and prompt. Will highly recommend 👌
Joe was awesome! Very knowledgeable, friendly, and honest.
I highly recommend this company. They are the thorough and knowledgeable.
Exceeded expectations. Rodent issues rapidly resolved and staying gone.
Jonathan Berkey has been great throughout the entire process. He explains what needs to be done, asks if there are any questions/concerns, is punctual, and friendly! He's very respectful of the space, wearing shoe covers when indoors, asking if it's okay to enter spaces as to respect privacy, and providing advance…
Ryan is amazing! He is always communicative and responsive. Always on time. We love using Pest Czar for our large building in 21218. As a nonprofit, we also are very pleased with the pricing. Thank you Pest Czar! And especially, THANK YOU RYAN!
Pest czar took care of my rodent problem for me and my neighbors. I have not seen any rodents for some time. They know what they are doing.
Ryan is very personable, fast and reliable! We appreciate him eradicating most of our rodent problem. He installed the mouse poison, they ate it up, and started dropping like flies!!! No more hearing mice running through our walls. And no worries about my toddler daughters getting into it. Thanks a bunch!
Jen in the office is incredibly helpful; she clearly explained the process and responded immediately when I had a question in the first 30 days of service. Joe, who did the initial inspection and treatment, and then came back to investigate an issue, was second-to-none in my book! The staff I have met so far have…
I had a little mouse problem and had them come out. Ryan D. came out and was very knowledgeable and nice. We ended up catching a few mice soon after he came and set up traps and bait stations. I haven't seen any since then. So overall I am happy with the service they provided and my technician. Only complaint…
So far so good. I live in Baltimore City and rats have invaded my back patio. They put out two bait traps and the activity has calmed down quite a bit. Rebaited today so hoping for even less activity. Ryan is always on time and answers all questions. They are very responsive to any questions or concerns. I have…
When we moved to our new house, we started working with Pest Czar based on the recommendation from the previous owner. We have been so happy with their work. We've had them for everything from standard pest control, rodents, bald faced hornet nest removal, and more. Our regular technician, Joe Greathouse, is always…
Joe Greathouse was very thorough and was great at explaining what he was looking for, the products he was using, and what to pay attention to.
Bryan has been an absolute joy to work with on my first visit! I used another (more expensive) company beforehand and was so happy a neighbor referred me to Pest Czar for my second time around. I can’t lie, I’m happy it’s a woman-owned business as well! A lucky “extra” that I appreciate. Bryan spent the time…
Joe was great! Very quick and responsive and dealt with our issues quickly! Great follow-up as well!
My apartment was handled by Ryan, who did an excellent job. On time, thorough, and very considerate throughout. I especially appreciated how he was able to meet me where I was with my work needs, as I was on call during much of the service appointment. Great work done quickly, very much appreciated.
Got set up with this place and let me tell you something Ryan Dilling was awesome he explains everything, answers every question, and gets the job done! He is a great representation of the company.
Ryan Dilling is the man! Very professional and helpful. A true pleasure to work with.
I just purchased a home, and reached out to this company to get it inspected and serviced... fast and easy to schedule appointment. Ryan my service tech was amazing, very knowledgeable and professional. He explained everything in detail, and gave me multiple options. I Signed up for a year upfront which the price…
Brian was incredible, never was I so satisfied with this kind of service as this time. The fact that they are a smaller company is a big plus as they pay so much individual attention to you. Brian knew exactly what he was doing and went over things very diligently step bu step. We are luck to have found them and will use them again. Thanks again Brian!
Joe was very courteous, professional and knowledgeable. Ryan was very responsive and came out the same day I called to remove a dead mouse. I have a phobia and Ryan was very reassurring. He did a great job servicing my home! Jennifer was reassuring and professional, and responsive.
I inquired about an issue i was having through their website and i received a called within a few hours. I was frantic about a potential roach infestation happening, and Jennifer was very helpful and calmed me down and I got an appointment scheduled for the next day. My pest contol technician, Joe, was fantastic!…
We've been using Pest Czar for a few months now and they are always professional and on time. We've had no issues with roaches since using their services.
So far our experience with Pest Czar has been great! We moved into a new place and after a couple days, noticed a mouse running along our baseboards. I called in a panic and Pest Czar was able to respond and get a technician to our place within hours. Brian was professional and thorough and made me feel a lot better…
Ryan is always very friendly and professional. He is knowledgeable about his job and answers questions as needed. He was responsive by text and call various times for scheduling questions. Thanks Ryan!
Arrived quickly after my call. Explained everything thoroughly. Did a thorough review of the issue and removed my dead mouse. Very pleased with my service.
Brian was very knowledgeable and helpful and friendly but professional. I felt very at ease about my mouse problem once he was done. Inspected inside and outside. I feel like he really cared about my problem and he took care of it. Thanks Brian.
Had a wonderful experience yesterday with Ryan. Thorough, polite, a great sense of humor! Will definitely recommend!!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 123 | $103–$323 |
| General pest inspection | 85 | $53–$116 |
| Hornet & wasp extermination | 60 | $81–$186 |
| Bug & insect extermination | 51 | $63–$128 |
| Home inspection | 47 | $56–$156 |
| Ant extermination | 41 | $86–$167 |
| Cockroach extermination | 29 | $91–$246 |
| Spider extermination | 19 | $81–$144 |
