PET SITTERS · PHOENIX, AZ
Pet Play House Phoenix logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%69+10.4Craft & service 20%11+2.2Value 10%63+6.3Momentum 8%91+7.3Track record 7%92+6.4Accountability 5%97+4.9Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

Pet Play House Phoenix

Better than 44% of pet sitters · #10 of 18

4.8★305 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yrs (avg 6.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pet Play House Phoenix for dog nail trimming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog nail trimming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Dog nail trimming”

Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Friendly helpful people who my dog seems to really like

Reasonable priceDog ear cleaningDog bathing and blow dryDog daycare
Kate6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have boarded and groomed my little terrier here and they are so great. Very accommodating, very communicative, and so sweet to my girl.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Charito1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve been bringing our two dogs here for the past 10 years, and we’ve always felt they’re genuinely well cared for. The entire team is welcoming, kind, and incredibly professional, which gives us peace of mind every time we travel. Our pups are always happy to come back, and that says it all! The pricing is also…

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming

vs category

Blue = Pet, grey = pet sitters average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 3.50★ (4 reviews)2024-Q2: 5.00★ (4 reviews)2024-Q3: 5.00★ (5 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (4 reviews)2025-Q2: 5.00★ (5 reviews)2025-Q3: 4.79★ (19 reviews)2025-Q4: 4.69★ (16 reviews)2026-Q1: 5.00★ (3 reviews)2026-Q2: 5.00★ (4 reviews)2026-Q3: 5.00★ (12 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%69+10.4Craft & service 20%11+2.2Value 10%63+6.3Momentum 8%91+7.3Track record 7%92+6.4Accountability 5%97+4.9Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
42
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
69
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
11
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
91
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
92
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
97

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+5 / −0
Professionalism
+2 / −0
Responsiveness
+4 / −0
Punctuality
+2 / −0
Value
+5 / −0

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