iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%50+12.1Value 14%71+10Replies to reviews 7%85+6Craft & service penalty99−0.1Momentum penalty82−1.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#119 of 139 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 14%
4.7★★★★★84 Google reviews
89%five-star reviews
4.55★last 12 monthsiAverage stars on reviews from the last 12 months only.
9.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Petco Grooming in Laredo, TX, 4.7 out of 5 stars based on 84 reviews, with the owner responding to half of them. Customers frequently praise the staff for being friendly, professional, and thorough, noting that pets often return home calm and clean. Recurring themes include quick service, helpful communication, and reasonable pricing. However, some low-star reviews criticize specific instances of poor grooming results, such as incomplete drying or skin irritation, and describe a perceived decline in service quality.
Google rating: 4.7 out of 5 from 84 reviews (89% five-star).
Reviews on this page: 84 Google reviews (61 with written comments, 5 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: October 23, 2026.
Service: Mobile Dog Groomer serving Laredo, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Petco GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Petco Grooming: 61/100 on this factor. Category median: 87.B
61
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Petco Grooming: 50/100 on this factor. Category median: 84.C
50
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Petco Grooming: 99/100 on this factor. Category median: 94.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Petco Grooming: 71/100 on this factor. Category median: 94.B
71
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Petco Grooming: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Petco Grooming: 85/100 on this factor. Category median: 52.A
85
Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
4.7of 5
5 stars7589%
4 stars22%
3 stars11%
2 stars11%
1 star56%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
98%praise
Praise5698%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
85%fair
Great price646%
Reasonable538%
Overpriced215%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2035%
Staff & attitude1933%
Speed & response611%
Would recommend59%
Communication47%
Honesty & trust24%
Price & value12%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Tatiana always does an amazing job on our precious Enid💕”
“All groomers were very friendly, courteous and respectful.”
“My dogs return home so relaxed each time they go for grooming that they take a nap immediately.”
“10/10 and continued amazing service.”
“She answered all of my questions and as well took the time to explain in detail how my dog behaved.”
“…ow to calm him down and i really appreciate that he is the only one i trust in my dogs care…”
“Friendly Workers, with both good service and good price.”
People customers mention
Tatiana5 reviews
Sabrina3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Petco Grooming for 6 kinds of job. Pick one to see what they paid and said.
LLilia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My dogs return home so relaxed each time they go for grooming that they take a nap immediately. So cute, and they will smell so fresh!
Reasonable priceDog ear cleaningDog bathing and blow dryDog teeth brushing
JJewel5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Sabrina is a wonderful pet stylist she is a warm and loving lady. She loves her job and enjoys giving our Hiro the best care. Petco is a great place for all our grooming needs for Hiro 😊
Great priceDog grooming
GGerardo3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
All groomers were very friendly, courteous and respectful. Tatiana was very helpful in advising us on how to keep to Cooper’s knotting to a minimum. Cooper’s grooming was excellent.
Dog ear cleaningDog groomingDog bathing and blow dry
MMike3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I love the team and have been taking my Corgi Sammy there for years. Jessie, Keith, Sabrina and Stacie and the rest of the tram are always awesome and receptive to what we are going in for. The grooming area always smells clean and they are always offering the latest promotions available which is greatly…
Dog grooming
MMandii8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
Really disappointed in how this salon has gone downhill. I got my dog groomed here several times and it was great. He came back clean, not shedding, nails trimmed super neatly and close. The last couple of grooms and services have been supremely disappointing. Got the deshed package twice, both times he needed a…
OverpricedDog groomingDog bathing and blow dryDog full service grooming
JJessica9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Groomer Tatiana met my expectations and beyond!!!! My furbabies looked beautiful and always look beautiful after their groom. She’s my fave stylist!!!
My dogs return home so relaxed each time they go for grooming that they take a nap immediately. So cute, and they will smell so fresh!
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog bathing and blow dry, Dog teeth brushing, Dog nail trimming
Response from the owner · a week ago
Hi Lilia, thank you for the wonderful review! Delivering care that help pets look and feel their best is what we strive for. We look forward to welcoming you again!
J
Jewel Sharp5 reviewsiTotal number of Google reviews Jewel has written across all businesses on Google Maps, not just this one.
Sabrina is a wonderful pet stylist she is a warm and loving lady. She loves her job and enjoys giving our Hiro the best care. Petco is a great place for all our grooming needs for Hiro 😊
Price assessment: Great price
Services: Dog grooming
Response from the owner · 2 months ago
Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
S
Stephanie Salazar2 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Tatiana always does an amazing job on our precious Enid💕
Price assessment: Great price
Services: Dog grooming
Response from the owner · a month ago
Thank you for sharing this, Stephanie. Our team is committed to providing gentle, personalized grooming care that helps every pet look and feel their very best. We look forward to seeing you and Enid again!
A
Ara Dimas2 reviewsiTotal number of Google reviews Ara has written across all businesses on Google Maps, not just this one.
All groomers were very friendly, courteous and respectful. Tatiana was very helpful in advising us on how to keep to Cooper’s knotting to a minimum. Cooper’s grooming was excellent.
Services: Dog ear cleaning, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog full service grooming, Dog nail trimming
Response from the owner · a year ago
Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
M
Mike3 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
I love the team and have been taking my Corgi Sammy there for years. Jessie, Keith, Sabrina and Stacie and the rest of the tram are always awesome and receptive to what we are going in for. The grooming area always smells clean and they are always offering the latest promotions available which is greatly appreciated! 10/10 and continued amazing service. We love our Laredo Petco!
Services: Dog grooming
Response from the owner · 3 months ago
Hi Mike, we're glad Jessie, Keith, Sabrina, Stacie, and the rest of our team continue to make Sammy's visits enjoyable. We're committed to delivering a great experience with every service. We look forward to welcoming you and Sammy back!
M
Mandii Castillo8 reviewsiTotal number of Google reviews Mandii has written across all businesses on Google Maps, not just this one.
Really disappointed in how this salon has gone downhill. I got my dog groomed here several times and it was great. He came back clean, not shedding, nails trimmed super neatly and close. The last couple of grooms and services have been supremely disappointing. Got the deshed package twice, both times he needed a groom within a month. Got him groomed elsewhere literally 2 weeks after he had already been groomed and that groom lasted him 2 months! And deshedding wasn't extra the way it is here.
Took him to get his nails clipped because they'd done a good job with his nails. Literally it looked like they just cleaned his nails and took just the tiniest top shaving off.
All six times I've taken him it never looks like they brush his teeth even though I also paid for that. Maybe it's my mistake for overlooking different pieces but I would NEVER recommend Petco salons at this point.
Price assessment: Overpriced
Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Response from the owner · 3 months ago
Thank you for sharing your and your pet's experience, Mandii. Your feedback is valuable to us, and we will review it with our team to ensure we are delivering the high-quality results your pet deserves. Please reach out to us at (956) 796-0510 so we can make this right under our 100% satisfaction guarantee.
A
Alex AguirreLocal Guide · 7 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Thank you for your feedback, Alex. We're delighted to hear you experienced professional and courteous service from our team. We look forward to serving you and your pet again!
J
Jessica Carrillo9 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Groomer Tatiana met my expectations and beyond!!!! My furbabies looked beautiful and always look beautiful after their groom. She’s my fave stylist!!!
Price assessment: Great price
Services: Dog grooming
Response from the owner · 2 years ago
Hi Jessica. We're thrilled to hear you had a positive experience with our grooming staff! Providing top-notch care for your pets is our priority, and we appreciate your kind words. Thanks for trusting us with your furry friend's grooming needs!
S
SABINE DUMONT1 reviewiTotal number of Google reviews SABINE has written across all businesses on Google Maps, not just this one.
